![References
Appannaiah, H., Narayana Reddy, P. and Ramanath, H. (2009). Strategic
management. 1st ed. Mumbai [India]: Himalaya Pub. House
Baltzan, P. (2011). Business Driven Information Systems. 3rd Edition.
McGraw-Hill. ISBN: 0073376825
BBC. (2013) Oracle shares drop 8.2% on low earnings report. [Online]
Available from: http://www.bbc.com/news/business-21872673
BBC. (2015) Electronic money and electronic commerce. [Online]
Available from:
http://www.bbc.co.uk/schools/gcsebitesize/ict/implications/1lifestylerev3.s
html
Beynon-Davies, P., Galliers, R. and Sauer, C. (2009). Business
information systems. Basingstoke, Hampshire: Palgrave Macmillan](https://image.slidesharecdn.com/businessskills4e-commercepresentation-151214142232/85/Business-skills-4-E-Commerce-presentation-14-320.jpg)
Business skills 4 E-Commerce presentation
- 1. Business Skills for e-commerce Name: ABDUR RAQUB ID: 13253
- 2. Introduction Oracle is world leading IT solutions provider which serves more than 400,000 clients on a continuous basis. The company operates in more than 145 countries and provide customers with customised IT solutions. The firm has paved ways for growth in the e-commerce with different dimensions of services. Oracle is the market leader among the CRM vendors with around 13.2% market share and it was established in 1977. Oracle
- 3. Profile of Oracle IT solutions provider Have more than 400,000 clients Have business operations in more than 145 countries Provide customised IT solutions
- 4. SWOT Analysis of Oracle Strengths Loyal customer group Lower employee turnover Strong supply chain network Weaknesses Lack of specific customer profile Lack of market research Inefficient fund management Opportunities Invest on customer specific needs Geographical expansion Threats Rise of complexities in IT needs Rise of industry rivalry
- 5. Stakeholder Analysis Stockholders Are holding higher power in decision making process Employees Have to be motivated to ensure effectiveness and efficiency Suppliers Have to go for outsourcing the production line to ensure competitive price Society Have to deal with ethically and ensure corporate governance within the organisation Customer Have to offer customised service on the basis of exclusive needs
- 6. Identifying existing shortcomings and impact of e-commerce Shortcomings of e- commerce Information Risks Technology Risks Business Risks Positive Impact Effective Customer Service Cost Effectiveness
- 7. Positive & Negative impact of E- commerce on Society Create Employment: to run online stores, CRM schemes, deal with worldwide supplier and customer base, Oracle has created newer job opportunities. Accountability and Transparency: Now organisations are keeping their business related data over online media and this has ensured accountability and transparency Offer Valuable Goods & Services: has been able to understand exclusive buying pattern of different customer segments and on the basis of the different buying behaviour, customised products or services are being offered Generate Digital Pollution: This is negatively affecting entire global online sources. Cause Financial Instability: This difference between country-specific websites leads to financial instability.
- 8. Market opportunities for e- commerce Expected to rise of e-commerce business by 18.4% in Europe by 2015 156.28 billion Euros of e-commerce sales have been occurred in Europe in 2014 The UK e-commerce retail transaction is expected to grow by 16.2% by 2015
- 9. Current e-commerce system used by Oracle Database Management: Oracle Exudate and Oracle Database Application Operating System: Oracle Linux and Oracle Solaris
- 10. Financial implication of future e- commerce Rise of e-commerce in global sector Rise of multichannel retailers by 25% in 2013 18% growth in IT sector transaction over online in 2013 17% growth in clothing over online in 2013
- 11. Design e-commerce Solution Mobile Application Delivery and Online Payment System Security
- 12. Suitability of the e-commerce solution Higher customer satisfaction Ensure optimum security Offer customised service Ensure secured payment & delivery
- 13. Conclusion
- 14. References Appannaiah, H., Narayana Reddy, P. and Ramanath, H. (2009). Strategic management. 1st ed. Mumbai [India]: Himalaya Pub. House Baltzan, P. (2011). Business Driven Information Systems. 3rd Edition. McGraw-Hill. ISBN: 0073376825 BBC. (2013) Oracle shares drop 8.2% on low earnings report. [Online] Available from: http://www.bbc.com/news/business-21872673 BBC. (2015) Electronic money and electronic commerce. [Online] Available from: http://www.bbc.co.uk/schools/gcsebitesize/ict/implications/1lifestylerev3.s html Beynon-Davies, P., Galliers, R. and Sauer, C. (2009). Business information systems. Basingstoke, Hampshire: Palgrave Macmillan