Business Transactions with AppDynamics
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The document provides an overview of business transactions in AppDynamics version 4.2, detailing confidential guidelines and best practices for monitoring and managing application performance. It outlines critical topics such as transaction detection, metrics, thresholds, and the management of production environments, while also highlighting resources for further learning and troubleshooting. Additionally, the document emphasizes the importance of user feedback for continuous improvement of the training content.
Business Transactions with AppDynamics
- 1. Business Transactions With AppDynamics AppDynamics Version 4.2
- 2. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 2 Notice The information and materials included in this presentation (collectively, the “Materials”) are the confidential and proprietary information of AppDynamics, Inc. (the “Company”). No part of the Materials may be reproduced, distributed, communicated or displayed in any form or by any means, or used to make any derivative work, without prior written permission from the Company. © 2016 AppDynamics, Inc. All rights reserved. All third party trademarks, including names, logos and brands, referenced by the Company in this presentation are property of their respective owners. All references to third party trademarks are for identification purposes only and shall be considered nominative fair use under trademark law.
- 3. Course & Lab Objectives Overview of Business Transactions Transaction Snapshots Metrics, Baselines and Thresholds Business Transaction Detection and Naming Backend Detection Service Endpoints Custom Correlation (Overview) Multi-threaded Transactions (Overview) APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 3
- 4. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 4 Topic 1 Starting The Journey Topic 2 Technical Viewpoints Topic 3 What Can go Wrong? Topic 4 The 360º View Business Transactions with AppDynamics Agenda
- 5. Where It Begins APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 5 Data Center Core AppDynamics APM monitors here Transaction Request AppDynamics EUM monitors here Client
- 6. Who Needs Business Transactions APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 6
- 7. Business Transaction Visibility APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 7 BT Flow BT Errors BT Performance BT Alerting BT Data
- 8. We Have Traffic APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 8 View traffic in Flow Map & Dashboard graphs
- 9. We Have Traffic APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 9 How & why I am seeing it
- 10. Lab Environment APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 10 Controller Login http://Your-IP-Address/controller Username admin Password admin The Controller UI Administration includes these important tasks: • Managing Users and Permissions • Exporting and Importing the Configuration
- 11. Scenario App Login APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 11 MovieZtream is your company’s Ecommerce application which allows user to rent movies, rate movies, search movies, run reports http://Your-IP-Address/movieztream_ui Username DON Password BONE
- 12. Lab 1 APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 12 Study Flow Maps
- 13. Where Did it Begin Its Travels? APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 13 Entry point & how was it discovered? By default (OOTB) Business Transactions are named by using the first two segments of the URI movieztream_ui/movie/ ≠ movieztream_ui/rental/ movieztream_ui/movie/ = movieztream_ui/movie/report/
- 14. Transaction Detection APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 14 How does it work? A Business Transaction is detected at the point when it enters its first monitored tier The Business Transaction is named using common application component identification • Servlets – By URI • Web Services – By Web service name • Option to use POJO attributes
- 15. Identified & Named Business Transaction Flow Map APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 15 How many monitoring stations has it travelled through? Monitoring Stations
- 16. Configuring Business Transaction Thresholds APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 16 Detailed records of the entire lifecycle of individual Business Transactions Change slow,very slow, and stall thresholds for the entire application,or for an individual Business Transaction A. Select Configuration from the sidebar B. Scroll down to Slow Transaction Thresholds to view the threshold that determines if a transaction is slow A B
- 17. Lab 2 APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 17 Manage Business Transactions Lab 3 Business Transactions & Periodic Snapshots
- 18. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 18 Topic 1 Starting The Journey Topic 2 Technical Viewpoints Topic 3 What Can go Wrong? Topic 4 The 360º View Business Transactions with AppDynamics Agenda
- 19. Managing The Production Environment APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 19 Production Environment AppDynamics Controller Automated Monitoring Performance Checks & Alerting New Transaction Discovery Dashboard Visibility Evaluate for any errors or slowness
- 20. Metrics APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 20 What they are & where they are coming from BT Node View BT Tier View BT Application
- 21. Managing The Metrics In A Production Environment APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 21 A. Actual B. Baseline A B
- 22. Can the system tell me if a specific Business Transaction is having issues? APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 22
- 23. Can the system tell me what’s causing the issue? APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 23 Detailed records of the entire lifecycle of individual transactions
- 24. Can the system tell me what’s causing the issue? APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 24 Detailed records of the entire lifecycle of individual Business Transactions Slow and error transactions are automatically captured Some may only have a partial snapshot Events will be triggered A. Blue icon indicates a full snapshot B. Grey icon indicates a partial snapshot A B
- 25. Lab 4 APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 25 Metrics & Baselines
- 26. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 26 Topic 1 Starting The Journey Topic 2 Technical Viewpoints Topic 3 What Can go Wrong? Topic 4 The 360º View Business Transactions with AppDynamics Agenda
- 27. Transaction Analysis APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 27
- 28. Transaction Slowness (Snapshot) APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 28
- 29. Transaction Slowness (Snapshot) APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 29
- 30. Transaction Slowness (Snapshot) APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 30
- 31. Lab 5 APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 31 Troubleshooting Business Transactions Lab 6 Split a Business Transaction
- 32. Service Endpoints APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 32 Performance metrics focused on a particular service or set of services Independentofbusiness transactions Downstream performance indicators excluded Dashboard includes snapshots for all Business Transactions that touch the service endpoint Configured automatically,or,in the same manner as setting up a custom match rule but via (Configuration > Instrumentation > Service Endpoints tab)
- 33. Service Endpoint Dashboard APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 33
- 34. Lab 7 APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 34 Create a Service Endpoint
- 35. Missing Business Transaction? APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 35 Why? Entry point not discovered OOTB Inspect the code for possible entry point Create a POJO entry point. We need the class name and method name How can we obtain these ?
- 36. Transaction Discovery APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 36 A. Select Configuration from the sidebar B. Start Discovery Session A B Allows you to see what set of Business Transactions would be discovered at each node based on a given configuration You can edit the transaction discovery configuration and view the results without affecting the current Controller configuration Once you have configured transaction discovery to your satisfaction, you can apply the configuration to the Controller
- 37. POJO as a Business Transaction Entry Point APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 37
- 38. Business Transaction As A Background Task APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 38 1. Select Configuration from the sidebar 2. Click Instrumentation 3. Scroll Down and click the “plus” below Custom Match Rules 4. Select POJO from the drop-down and click Next 5. Fill in Match Rule fields click Create Custom Match Rule
- 39. Lab 8 APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 39 Detecting a Business Transaction with POJO/POCO Entry Point
- 40. Add Anything Extra to Monitoring? APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 40
- 41. Can Business Transactions Carry Information? APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 41 Data Collectors carry BT information
- 42. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 42 What are they and why use them? Add information to a Business Transaction snapshot to • Help identifying the root cause of an issue • Provide technical context for an issue Accessedfrom the Transaction snapshot call drill down A. Select Configure from the sidebar B. Click the Data Collectors tab A Data Collectors
- 43. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 43 Method Invocation Data Collectors Capture parameters or return value for a particular method HTTP Data Collectors CollectHTTP payload data Data Collectors Two types
- 44. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 44 Topic 1 Starting The Journey Topic 2 Technical Viewpoints Topic 3 What Can go Wrong? Topic 4 The 360º View Business Transactions with AppDynamics Agenda
- 45. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 45 The Full 360º Monitoring Dashboard
- 46. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 46 Custom Dashboards Sharing data across the organization & even with third party vendors
- 47. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 47 Additional Threads In Business Transactions To fully reflect such a response,specify the point at which the asynchronous transaction is completed, in 1 of 2 ways 1. The application method acting as the logical end pointof processing,e.g. code which assembles the responses of the spawned threads to send a final response to the user 2. Specify the Tier on which the End-to-End processing completes Resultof configuration will be the reporting of End-to- End latency metrics in the snapshot(and in the Metric Browser for the Node) Asynchronous Threads
- 48. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 48 Asynchronous Threads A. Asynchronous Threads B. End-to-end asynchronous transaction scorecard A B
- 49. Instructor Demo APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 49 Dashboards
- 50. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 50 360º AppDynamics UsingAppDynamics across Development, QA/Test and Production QA/Test EnvironmentDev Environment Production Environment
- 51. Lab 9 APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 51 Troubleshooting Problem Transactions
- 52. What We Learned Today APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 52 Business Transactions Flow Business Transaction Errors Business Transaction Performance Business Transaction Alerting Business Transaction Data
- 53. University Appdynamics.com/university Community community.appdynamics.com Tech Webinars Additional Learning Opportunity APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 53 What are the Resources? Fan Club
- 54. University APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 54 Multiple Track Courses and Certifications @ appdynamics.com/university Sign Up for Multiple Tracks and Course Dates for Live Training Sessions Watch quick task-based tutorials Take Self-Paced courses to learn at your own pace Access subscriber only contents
- 55. Community APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 55 Connect With Other Users And Experts @ community.appdynamics.com Exchange information with other Power Users and AppDynamics experts Get AppDynamics-supported and author-supported extensions
- 56. Tech Webinars APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 56 Attend for free Every other Wednesday at10:00am PT 45 Min presentation followed by a Q&A session View the Tech Webinars Schedule to register for upcoming webinars and watch pastpresentations.
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