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Your Interview Career Services   Brigham Young University Hawaii
The  interview  is one of  the  most important   phases of the job  search process.
BEFORE THE INTERVIEW: Prepare and Practice
Evaluate and Know Yourself Interviewers ask questions to measure: Experience  Skills  Preparation  Maturity  Interests How well you will 'fit' with the employer/organization
Evaluate and Know Yourself Prepare  to verbally "market" your skills. Practice  describing your accomplishments, experience, education, skills, goals etc. Practice  answering questions out loud. Determine  the fair market value salary range.
Research the Employer It is  important  to learn: what an employer does why they exist  how financially stable they are what the work culture is like what jobs are available
Be prepared to state  WHY you want to work for  the employer.
Research the Employer HOW: Study job descriptions.  Read annual reports and study employer web sites. Research an employer’s ownership, size, products/services, customers, training programs, etc. Attend company information meetings on campus. Meet with employers at career fairs.
Research will help you to prepare to answer interview questions from employers:   What do you know about us?  Why do you want to work here?  What qualifies you for this job?
DRESS PROFESSIONALLY It is always better to be   over-dressed   than under-dressed in an interview.  Dress to impress  and look like a professional.  If in doubt, wear a suit!
DRESS PROFESSIONALLY Matching suits and shined shoes for men and women. Wear a suit unless an employer specifies business casual attire. “ Business casual” is still “business.” Be conservative. Dark colors: navy blue, dark grey, brown… Choose natural fabrics that don’t wrinkle. Neat hair and minimal jewelry.  Prepare in advance!
MEN: Shoes and belt should be the same color  Conservative silk ties Be clean or close shaven
WOMEN: Skirts at or below knee length Women’s skirted suits are more formal Wear long sleeved blouses and closed toe shoes with hose Keep makeup understated and natural “ Stylish, but conservative.”   The Smart Women’s Guide
What to Bring Documents to bring might include:   resume  transcripts  applications  list of references
DURING THE INTERVIEW: Presentation and Performance
Presentation and Performance Listen attentively and be aware of your body language. Answer the question that is being asked. Ask questions about the job/organization. Thank  the interviewer, express interest, shake hands, etc. You must effectively sell yourself.
As soon as possible,  write down what was discussed and  send a thank you letter .
What will they ask? Interview questions assess: educational preparation  skills / work experience  campus involvement  personal characteristics   Practice describing your  success stories  and  situations where you demonstrated skills and  characteristics required for the job you seek.
Topics and skills interviewers question students about: education  career experience  internships campus & community involvement communication skills  interpersonal skills teamwork & teambuilding computer & technical skills learning quickly/learning from mistakes decision-making knowledge in academic discipline project experience achievement & goal orientation presentation skills leading & managing others time & stress management conflict resolution analytical thinking & problem solving integrity & ethics
Traditional Interview Questions Tell me about yourself. Why do you want this job? Why should I hire you? How has your college experience prepared you for this job? Why are you interested in working for this company?  What do you consider to be your top 4 strengths? Name 3 of your weaknesses. Tell me how you meet the qualifications for this job. List and describe three accomplishments have given you the most satisfaction.
Behavioral-Based Interview Questions   Ask for specific examples  of past situations that the employer  wants to find in the  “ideal”  candidate.  Demonstrate: Skills Competencies Work Behaviors
Behavioral-Based Interview Questions To prepare:   Analyze  the skills/qualifications that are required Identify  situations where you demonstrated those behaviors  Give detailed examples, describing the  situation  you were in,  tasks and challenges   you faced, your  actions and behaviors ,  and the  results/outcomes.
Behavioral-Based Interview Questions EXAMPLES: Tell me about a situation when you demonstrated your leadership ability. Describe a problem you’ve had on a job. What actions did you take to resolve it? Tell me about a time when you performed well in a stressful situation or crisis.
What do you need to know to decide if you want to work for this employer? Develop  insightful questions  designed to show your knowledge of the employer and interest in the job you are seeking .
Example Questions to Ask: What type of projects and assignments could I expect as a new employee? What are the goals and objectives of the company’s training program? What do you like most about your job and working for this organization?
Reflection and Evaluation After each interview: Evaluate  what you did well Determine  how you might improve Identify  your strengths and weaknesses. Make each interview a  learning   opportunity  and strive to continuously improve.
AFTER THE INTERVIEW: Reflection and Evaluation
Reflection and Evaluation Did you arrive on time, dress professionally, and act appropriately? Did you indicate you had researched the employer/job? Did you state your career goals? Did you answer questions with details to support your skills and accomplishments? Were you positive and enthusiastic?  What questions did you do well on? What questions could you have answered better? Afterwards, did you  mail a thank you letter  within 24 hours to the interviewer?
TELEPHONE INTERVIEWS Many employers conduct preliminary interviews with candidates by telephone. Be prepared  with your resume, paper, pen, etc. Speak as if the interviewer could see you. Avoid “ yes ” and “ no ” answers --- provide details. Be polite and do  NOT  interrupt the interviewer. Write down ANY important details. T hank  the interviewer.
Your  GOAL   for a  telephone interview is  to get an  in-person interview.
SECOND INTERVIEWS Allow employers to assess your qualifications  and personal characteristics .   Also,  continue marketing yourself   and gathering more information to help you  decide whether you would like to work there.
SECOND INTERVIEWS If it includes lunch or dinner: Use  good etiquette Participate  in the discussion  Ask pertinent  questions Stick with  safe conversational topics Show your ability to  mix business with pleasure!
Second Interview Etiquette Tips: Elbows off the table  Order food that is easy to eat Taste food before seasoning Use the proper silverware Cut food one bite at a time Never talk while chewing  Keep napkin in your lap until you leave the table
Some things to remember: If everyone asks you the same question, answer it enthusiastically  every  time. Act so that each interviewer recognizes your ability! Provide details about your skills and qualifications. Ask questions and get a feel for the employer’s operating environment. Dress professionally.  Be confident, enthusiastic, and polite.  Ask when you can expect to hear regarding the hiring decision. Send a thank you letter .
ILLEGAL QUESTIONS Employers should  ONLY  ask questions related to your ability to perform the job duties .  If you are asked inappropriate questions, you will need to choose how to respond without being angry or defensive.
Possible responses:   Answer the question. Don't answer.  Guess what is behind their question formulate a response.  "I'm not sure how this relates to my ability  to perform the job. Would you please clarify  your question for me so that I can better  understand your concerns?"
SALARY Negotiate salary  AFTER  a job offer is extended, but  BEFORE  you accept.   Before interviews, determine your “worth” based on your skills and experience .  Please come into the  Career Services Center   for assistance in evaluating job offers and  preparing for salary negotiations.
EVALUATING JOB OFFERS When you receive a job offer,  evaluate everything about it,   NOT  just the salary and benefits.
Things to Consider: Would you like this job? Happy working here? Living in this city? Matches your skills, interests, and career goals? Challenging? Co-workers and supervisors you like and respect? People seem happy/enthusiastic about working here? Skill development through training and career advancement? Best work environment for personality/career needs? Salary and benefits to meet your financial needs?
Accepting  Job Offers If you want the position, you may  accept immediately .   You may accept an offer in person or by telephone, but also write and mail a formal acceptance letter. If you want to think about the offer, you may ask for a little more time to consider the offer.  Ask when they need your decision to show you are  treating the offer seriously.
Accepting a job offer  should be done in  good faith .   Once you have accepted an offer,  professional ethics  suggest that you  withdraw from further interviews  with other employers.
Declining  Job Offers   Do  NOT  stall in replying to an offer in hopes of receiving a different offer from another employer.  In this case, contact the other company. Let them  know you have an offer and want to know when  they will make a hiring decision. If you have an offer from another organization that requires a reply, you should contact the company representative to make the most informed decision.
When you accept a job offer, please inform  Career Services .
Check out the resources at the Career Center.   Learn about how to interview.  Research employers.  Determine what you need to know to decide if you would accept a job.  Develop questions to ask during interviews.  Study job descriptions.  Evaluate how you can market yourself.
BYU Hawaii Career Services (808) 293-3533 / FAX: (808) 293-3975 EMAIL:  [email_address] http://www.byuh.edu/career

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BYUH Interview Powerpoint WITHSLIDE DESIGN

  • 1. Your Interview Career Services Brigham Young University Hawaii
  • 2. The interview is one of the most important phases of the job search process.
  • 3. BEFORE THE INTERVIEW: Prepare and Practice
  • 4. Evaluate and Know Yourself Interviewers ask questions to measure: Experience Skills Preparation Maturity Interests How well you will 'fit' with the employer/organization
  • 5. Evaluate and Know Yourself Prepare to verbally "market" your skills. Practice describing your accomplishments, experience, education, skills, goals etc. Practice answering questions out loud. Determine the fair market value salary range.
  • 6. Research the Employer It is important to learn: what an employer does why they exist how financially stable they are what the work culture is like what jobs are available
  • 7. Be prepared to state WHY you want to work for the employer.
  • 8. Research the Employer HOW: Study job descriptions. Read annual reports and study employer web sites. Research an employer’s ownership, size, products/services, customers, training programs, etc. Attend company information meetings on campus. Meet with employers at career fairs.
  • 9. Research will help you to prepare to answer interview questions from employers: What do you know about us? Why do you want to work here? What qualifies you for this job?
  • 10. DRESS PROFESSIONALLY It is always better to be over-dressed than under-dressed in an interview. Dress to impress and look like a professional. If in doubt, wear a suit!
  • 11. DRESS PROFESSIONALLY Matching suits and shined shoes for men and women. Wear a suit unless an employer specifies business casual attire. “ Business casual” is still “business.” Be conservative. Dark colors: navy blue, dark grey, brown… Choose natural fabrics that don’t wrinkle. Neat hair and minimal jewelry. Prepare in advance!
  • 12. MEN: Shoes and belt should be the same color Conservative silk ties Be clean or close shaven
  • 13. WOMEN: Skirts at or below knee length Women’s skirted suits are more formal Wear long sleeved blouses and closed toe shoes with hose Keep makeup understated and natural “ Stylish, but conservative.” The Smart Women’s Guide
  • 14. What to Bring Documents to bring might include: resume transcripts applications list of references
  • 15. DURING THE INTERVIEW: Presentation and Performance
  • 16. Presentation and Performance Listen attentively and be aware of your body language. Answer the question that is being asked. Ask questions about the job/organization. Thank the interviewer, express interest, shake hands, etc. You must effectively sell yourself.
  • 17. As soon as possible, write down what was discussed and send a thank you letter .
  • 18. What will they ask? Interview questions assess: educational preparation skills / work experience campus involvement personal characteristics Practice describing your success stories and situations where you demonstrated skills and characteristics required for the job you seek.
  • 19. Topics and skills interviewers question students about: education career experience internships campus & community involvement communication skills interpersonal skills teamwork & teambuilding computer & technical skills learning quickly/learning from mistakes decision-making knowledge in academic discipline project experience achievement & goal orientation presentation skills leading & managing others time & stress management conflict resolution analytical thinking & problem solving integrity & ethics
  • 20. Traditional Interview Questions Tell me about yourself. Why do you want this job? Why should I hire you? How has your college experience prepared you for this job? Why are you interested in working for this company? What do you consider to be your top 4 strengths? Name 3 of your weaknesses. Tell me how you meet the qualifications for this job. List and describe three accomplishments have given you the most satisfaction.
  • 21. Behavioral-Based Interview Questions Ask for specific examples of past situations that the employer wants to find in the “ideal” candidate. Demonstrate: Skills Competencies Work Behaviors
  • 22. Behavioral-Based Interview Questions To prepare: Analyze the skills/qualifications that are required Identify situations where you demonstrated those behaviors Give detailed examples, describing the situation you were in, tasks and challenges you faced, your actions and behaviors , and the results/outcomes.
  • 23. Behavioral-Based Interview Questions EXAMPLES: Tell me about a situation when you demonstrated your leadership ability. Describe a problem you’ve had on a job. What actions did you take to resolve it? Tell me about a time when you performed well in a stressful situation or crisis.
  • 24. What do you need to know to decide if you want to work for this employer? Develop insightful questions designed to show your knowledge of the employer and interest in the job you are seeking .
  • 25. Example Questions to Ask: What type of projects and assignments could I expect as a new employee? What are the goals and objectives of the company’s training program? What do you like most about your job and working for this organization?
  • 26. Reflection and Evaluation After each interview: Evaluate what you did well Determine how you might improve Identify your strengths and weaknesses. Make each interview a learning opportunity and strive to continuously improve.
  • 27. AFTER THE INTERVIEW: Reflection and Evaluation
  • 28. Reflection and Evaluation Did you arrive on time, dress professionally, and act appropriately? Did you indicate you had researched the employer/job? Did you state your career goals? Did you answer questions with details to support your skills and accomplishments? Were you positive and enthusiastic? What questions did you do well on? What questions could you have answered better? Afterwards, did you mail a thank you letter within 24 hours to the interviewer?
  • 29. TELEPHONE INTERVIEWS Many employers conduct preliminary interviews with candidates by telephone. Be prepared with your resume, paper, pen, etc. Speak as if the interviewer could see you. Avoid “ yes ” and “ no ” answers --- provide details. Be polite and do NOT interrupt the interviewer. Write down ANY important details. T hank the interviewer.
  • 30. Your GOAL for a telephone interview is to get an in-person interview.
  • 31. SECOND INTERVIEWS Allow employers to assess your qualifications and personal characteristics . Also, continue marketing yourself and gathering more information to help you decide whether you would like to work there.
  • 32. SECOND INTERVIEWS If it includes lunch or dinner: Use good etiquette Participate in the discussion Ask pertinent questions Stick with safe conversational topics Show your ability to mix business with pleasure!
  • 33. Second Interview Etiquette Tips: Elbows off the table Order food that is easy to eat Taste food before seasoning Use the proper silverware Cut food one bite at a time Never talk while chewing Keep napkin in your lap until you leave the table
  • 34. Some things to remember: If everyone asks you the same question, answer it enthusiastically every time. Act so that each interviewer recognizes your ability! Provide details about your skills and qualifications. Ask questions and get a feel for the employer’s operating environment. Dress professionally. Be confident, enthusiastic, and polite. Ask when you can expect to hear regarding the hiring decision. Send a thank you letter .
  • 35. ILLEGAL QUESTIONS Employers should ONLY ask questions related to your ability to perform the job duties . If you are asked inappropriate questions, you will need to choose how to respond without being angry or defensive.
  • 36. Possible responses: Answer the question. Don't answer. Guess what is behind their question formulate a response. "I'm not sure how this relates to my ability to perform the job. Would you please clarify your question for me so that I can better understand your concerns?"
  • 37. SALARY Negotiate salary AFTER a job offer is extended, but BEFORE you accept. Before interviews, determine your “worth” based on your skills and experience . Please come into the Career Services Center for assistance in evaluating job offers and preparing for salary negotiations.
  • 38. EVALUATING JOB OFFERS When you receive a job offer, evaluate everything about it, NOT just the salary and benefits.
  • 39. Things to Consider: Would you like this job? Happy working here? Living in this city? Matches your skills, interests, and career goals? Challenging? Co-workers and supervisors you like and respect? People seem happy/enthusiastic about working here? Skill development through training and career advancement? Best work environment for personality/career needs? Salary and benefits to meet your financial needs?
  • 40. Accepting Job Offers If you want the position, you may accept immediately . You may accept an offer in person or by telephone, but also write and mail a formal acceptance letter. If you want to think about the offer, you may ask for a little more time to consider the offer. Ask when they need your decision to show you are treating the offer seriously.
  • 41. Accepting a job offer should be done in good faith . Once you have accepted an offer, professional ethics suggest that you withdraw from further interviews with other employers.
  • 42. Declining Job Offers Do NOT stall in replying to an offer in hopes of receiving a different offer from another employer. In this case, contact the other company. Let them know you have an offer and want to know when they will make a hiring decision. If you have an offer from another organization that requires a reply, you should contact the company representative to make the most informed decision.
  • 43. When you accept a job offer, please inform Career Services .
  • 44. Check out the resources at the Career Center. Learn about how to interview. Research employers. Determine what you need to know to decide if you would accept a job. Develop questions to ask during interviews. Study job descriptions. Evaluate how you can market yourself.
  • 45. BYU Hawaii Career Services (808) 293-3533 / FAX: (808) 293-3975 EMAIL: [email_address] http://www.byuh.edu/career