New Opportunities For Diversity:
Twitter, Journalists and Traditionally
Underserved Communities
Dr. Carrie Brown, University of Memphis
Dr. Elizabeth Hendrickson, University of Tennessee
Dr. Jeremy Littau, Lehigh University
International Symposium for Online Journalism
April 1, 2011
RESEARCH QUESTIONS AND FINDINGS
R1: How do young people, ages 19 – 29, use Twitter?
R2: Are there any differences in how whites and
minority groups use Twitter?
R3: Are journalists that utilize Twitter to a) share news
and information and b) engage with their audiences
more credible to younger and minority audiences?
R1: How do young people,
ages 19 – 29, use Twitter?
1. Social tool for informal communication
2. Fun and entertainment
3. Professional networking
4. Information
R2: Are there any differences in how whites and
minority groups use Twitter?
• Functionality, authenticity, networks, hashtags
R3: Are journalists that utilize Twitter to a) share
news and information and b) engage with their
audiences more credible to younger and minority
audiences?
• Engagement and relevancy
Discussion
• Openness to news mixed in with
interactions with friends.
• Want more engagement and
conversation tone within this space.
• Interaction deepens sense of
connection, loyalty and trust.
C brown2011
C brown2011
C brown2011
C brown2011
C brown2011

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C brown2011

  • 1. New Opportunities For Diversity: Twitter, Journalists and Traditionally Underserved Communities Dr. Carrie Brown, University of Memphis Dr. Elizabeth Hendrickson, University of Tennessee Dr. Jeremy Littau, Lehigh University International Symposium for Online Journalism April 1, 2011
  • 2. RESEARCH QUESTIONS AND FINDINGS R1: How do young people, ages 19 – 29, use Twitter? R2: Are there any differences in how whites and minority groups use Twitter? R3: Are journalists that utilize Twitter to a) share news and information and b) engage with their audiences more credible to younger and minority audiences?
  • 3. R1: How do young people, ages 19 – 29, use Twitter? 1. Social tool for informal communication 2. Fun and entertainment 3. Professional networking 4. Information
  • 4. R2: Are there any differences in how whites and minority groups use Twitter? • Functionality, authenticity, networks, hashtags R3: Are journalists that utilize Twitter to a) share news and information and b) engage with their audiences more credible to younger and minority audiences? • Engagement and relevancy
  • 5. Discussion • Openness to news mixed in with interactions with friends. • Want more engagement and conversation tone within this space. • Interaction deepens sense of connection, loyalty and trust.