This document summarizes two studies on how people orient themselves using maps in urban environments. The first study found that people often make errors in orientation when relying on highly visually salient objects that are not clear on the map, ignoring important ground-level cues, or misjudging object distances. The second study found that strong 2D ground cues on maps can improve accuracy, but the presence of a salient 3D landmark can confuse people and reduce accuracy. A process model of map-based orientation is proposed based on these findings. The studies have implications for how to design maps to best support orientation.