Case study module5_final (1)
- 1. CASE STUDY Nº 5: Stress management Developed by: AFT This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
- 2. INTRODUCTION As we learnt from Module 5, not only drivers have to work on the prevention of stress related to work , but also employers/managers . The regional sickness insurance funds of the Ile-de-France region (Paris region), CRAMIF, implemented various work stress prevention initiatives and proposes to companies on a voluntary basis a methodology to accompany companies in finding solutions to implement measures to fight stress at work. Besides, it is presently implementing actions, sector by sector, to enhance training related to psychosocial risks in companies. The methodology presented is that of based on a voluntary basis to prevent stress at the workplace. 1
- 3. DESCRIPTION This participative approach helps the company in measuring the stress felt by the employees, identifying the working elements being at the origin of stress and to propose solutions to reduce the sources of stress. The approach is based on the participation of all the employees of the company (or of one representative sample) and is anonymous. Before entering practically into the different steps of the procedure, a first meeting is organized gathering: • A CRAMIF expert in charge of the accompanying procedure • The Director or his/her representative • The Health and safety Department representatives • Employees representatives They will discuss and share opinions. At the end they should elaborate jointly, the organisational & psychosocial diagnosis 1
- 4. DESCRIPTION Basically the procedure is the following: PHASE 1: Creation of a working group and theoritical framework presentation The role of the working group is to communicate about the approach and make the employees aware of its positive consequences. Besides, its aim is to follow the evolution of the study and to validate every stage, to participate in the results gathering and implementation of solutions PHASE 2: Company presentation and data analysis (2 months) A meeting should be foreseen (at least two hours), where the company data should be presented especially these concerning organisation , number of sick leaves, turnover etc… The study should bring interpretative elements of the results of the extensive survey. The information collected during this phase allows also to determine the appropriate independent variables, in function of particular hypotheses relative to the sources of stress and to their localization in specific groups of workers (age, sexe, seniority, job). 1
- 5. DESCRIPTION PHASE 3: Real work conditions observations and employees interviews Real conditions of work willbe observed without siturbing the work processes. Interviews will be undertaken among a representative number of workers from different departments (no more than 30 min) PHASE 4: Presentation and validation of the questionnaire by the working group According to the interviews, specific questionnaires will be drawn and validated by the working group. PHASE 5: Communication plan All the wokers should know about the approach (objectives and methods). 1
- 6. DESCRIPTION PHASE 6: Questionnaire distribution among the employees and gathering of the answers (2 months) PHASE 7: Results analysis by the CRAMIF expert (min 2 months) PHASE 8: Presentation of the results and solution proposition (first draft of the action plan) PHASE 9: New evaluation after the action plan implementation A new evaluation will be made after a certain time when the actions are implemented 1
- 7. WHAT CAN YOU LEARN FROM THIS CASE STUDY? • There exist tools that can help companies to undertake a stress prevention approach. • The key word of this approach is « TOGETHER ». • Implementing such actions should be on avoluntary basis of course but with the consultation of all actors of the companies. 1
- 8. FINAL COMMENTS • There are not only private actors but also public actors that can help companies and provide them sometimes subsidies for the implementation of such approaches. • This method can be used by all kind of companies. 1