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CASEWARE MONITOR –
NEW IN 5.4 RELEASE
Mike Gilbert, Product Owner
Michel Caluori, Delivery Manager
WEBINAR
Agenda
• What is CaseWare Monitor
• Remediation Enhancements
• Navigation and UX
• Batch Attachments
• Workflow Decision Learning
• Enterprise Search for Investigations
• Real-time Onboarding Due Diligence
• Advanced Analytics
z
Detection
Analytics
Remediation
Workflows
Investigation
Alerts
What is CaseWare Monitor?
Insights
Dashboards
Customer/Vendor Due Diligence
List Screening
Sanctions and
internal lists, PEPs,
negative news, etc.
Identity
Verification
Risk Profiling
Onboarding API
Transaction Monitoring
Transaction
Screening
Sanctions and
internal lists, high
risk countries,
anomalies, etc.
Fraud
Detection
Anomaly detection,
link analysis, rules,
etc.
Regulatory Reporting
Auto-Filing
SARs, CTRs, STRs, etc. across multiple
jurisdictions
Analytics Investigations
Transactions
Cust./Vend. Data
Events
Third-Party Data
DataManagement
Repository Profile Anomaly
Segmentation
Predictive
Link Analysis
Decision LearningCase ManagementRules Engine
Scoring Engine Workflow Enterprise Search
Infrastructure
Security, Privacy, Certification, Deployment Manager
User Experience
Visualizations, Dashboards, Reporting, KPIs
Compliance
Operations
CaseWare Monitor Platform
CaseWare Monitor 5.4 Release Focus
Smarter Anomaly
Detection
Thorough
Investigations
Easier Remediation
of Issues
Agenda
• What is CaseWare Monitor
• Remediation Enhancements
• Navigation and UX
• Batch Attachments
• Workflow Decision Learning
• Enterprise Search for Investigations
• Real-time Onboarding Due Diligence
• Advanced Analytics
Remediation – Navigation and UX
• Improved Navigation
• Navigation panel quick links
• Search
• Improved Performance
z
Batch Attachments
Invoice0001.pdf
Invoice0002.pdf
Invoice0003.pdf
Work Item ID: 123
Work Item ID: 456
Work Item ID: 780
Work Item ID: 789
ATTACHMENT_ID
INVOICE001
INVOICE001
INVOICE002
INVOICE003
• Reduce rework and repetitive decision making
• Configurable to re-perform decisions
• Options to break decisions
Workflow Decision Learning
!
Alert
Learned?
Decision Decision Learned
Decision taken by System
No
Yes
Agenda
• What is CaseWare Monitor
• Remediation Enhancements
• Navigation and UX
• Batch Attachments
• Workflow Decision Learning
• Enterprise Search for Investigations
• Real-time Onboarding Due Diligence
• Advanced Analytics
Investigations Made Easier
Alerts
Cases
Regulatory Reports
External
Sources
Enterprise Search
Advanced Search
Agenda
• What is CaseWare Monitor
• Remediation Enhancements
• Navigation and UX
• Batch Attachments
• Workflow Decision Learning
• Enterprise Search for Investigations
• Real-time Onboarding Due Diligence
• Advanced Analytics
Real-Time Onboarding API
• Screen customers/vendors in real-time to gauge risk levels
• Reduce number of post acquisition investigations
List Screening
Create Risk Score
ID Verification
Onboarding System
Data
CaseWare Monitor
Periodic Screening
• Keep risk levels of existing customers/vendors current
List Screening Updated Risk Score
Customer/Vendor
Database
Data
CaseWare Monitor
Agenda
• What is CaseWare Monitor
• Remediation Enhancements
• Navigation and UX
• Batch Attachments
• Workflow Decision Learning
• Enterprise Search for Investigations
• Real-time Onboarding Due Diligence
• Advanced Analytics
Rules-Based is not Enough
There is no way to know all the unknowns
Data you Know
Criminal records
Offender records
Detective experience
Operational systems
Data you Don’t Know
Social Media
Machine Data
Geospatial
Anomaly Detection
AML Predictive Models
Insight and Intelligence
Optimize AML Decisions
Prevent Fraud
Statistically Accurate
Operationally efficient
Cost effective
Compliant
+ =
Structured and active Unstructured and unknown
Analytics Roadmap – Part 1
Descriptive (Business Intelligence)
• Focuses on visualization, summary and
delivery of information
• Dependent on clean and organized data
• Based upon structured historical data
• Trends and forecasts provide forward
looking insight
• Dashboards, scorecards, real-time
monitoring are part of solution
Descriptive Analytics
What happened?
How many, often and where?
What exactly is the problem?
What happens if trend continue? Forecasting
AnalyticsSophistication
Analytics Roadmap – Part 2
Predictive Analytics (Predictive Modeling)
• Current and historical information via
models predict an outcome based upon
a set of inputs or conditions.
• Leverages multiple types of data
including large unstructured data sets
• Less dependent on high quality or
organized data
• Uses mathematical/statistical algorithms
• Provides answers like “Based upon these
factors, this is going to happen..”
Descriptive Analytics
What happened?
How many, often and where?
What exactly is the problem?
What happens if trend continue? Forecasting
Predictive Analytics
How do I prioritize this?
What will happen next if…..?
What is the probability this will happen?
AnalyticsSophistication
Analytics Roadmap – Part 3
Prescriptive Analytics (Optimization)
• Models and data simulate or optimize a
course of action based upon a set of
rules, models and business process
• Built upon rules engines and algorithms
to simulate probable outcomes
• Leverages multiple types of data
• Usually fed by specific data and models
• Ex: Simulate a scenario multiple times
with multiple factors to identify the
fastest, cheapest, safest option
Descriptive Analytics
What happened?
How many, often and where?
What exactly is the problem?
What happens if trend continue? Forecasting
Predictive Analytics
How do I prioritize this?
What will happen next if…..?
What is the probability this will happen?
Prescriptive Analytics
How can we achieve the best outcome?
What order should I address this?
What should I do if I am constrained by this?
AnalyticsSophistication
Advanced Analytics Capabilities
Capabilities
• Deploy advanced analytic
platform for AML, fraud that
can scale and provide
capabilities for:
• Predictive Analytics
• Segmentation / Cluster
Analytics
• Anomaly Detection
• AML Predictive
• Text Analytics
• Social Media Analytics
• Content Analytics
• Increase maturity and ability
to utilize more of the
available data (e.g.
unstructured data)
Benefits
• Shorter model development
and refresh times
• Predictive models and insights
into future outcomes. E.g.:
predict fraud, risk, up-take,
arrears, AML predictive
models, optimize AML
decision etc…
• Augmentation of current
systems with new models and
data
• Segmentation / cluster models
focused on risk, behavior,
demographics, etc…
• Insight into client sentiment
Solution Characteristics
• Platform supports Advanced
models
• Hadoop extension
• Real-time support
• Case management feeds
machine learning
• Fuse alerts, risk scoring to set
priorities
Anomaly Detection
• Detects changes in behavior based
on history
• Clusters to detect behavior that is
drastically different from similar
peers
Predictive Analytics
• Using known fraudulent cases to identify the patterns that normally
results in fraud
• Using machine learning to train models, predict outcomes and establish
risk levels
Gender
Male
Credit Score
> 800
Low Risk
Credit Score
< 800
Age < 30 High Risk
Age > 30 Low Risk
Female
Credit Score
< 600
Age < 25 High Risk
Age > 25 Low Risk
Credit Score
> 600
Low Risk
Network Linking
• Many frauds involve collusion
• Identifying associations by link
analysis creates significant
insights
• Using static and/or
transactional data
• Risk inheritance based on
strength and distance of
associations
Analytics
Models
Anomaly
Detection
Predictive
Scoring
Engine
Rules
Scenarios
Block Activity
Continue to Monitor
Customer/Vendor
Risk Score
Labels (responses) feeds machine learning and
informs future prescriptive actions
Actions
(Workflow and Case)
Investigate
Reporting
Procurement Use Cases
• Vendor submitting non-PO invoices when they and others in
their cluster always submit PO invoices.
• Identifying strong correlation between requestor and vendor
that is different from other vendors in the same cluster.
• Using network link analysis to detect unknown relationship
between vendor and employees.
Procurement Use Cases
• Identifying invoices for product classes that are outliers based
on vendor type, existence of PO or price ranges.
• Identifying unusually high contract wins for a vendor when
compared to others in the cluster.
• Data enrichment with third party sources: e.g. World-Check,
D&B, Country Corruption Index, Tax Haven Locations, etc.
Key Takeaways
• CaseWare Monitor offers
– Smart detection of issues and anomalies to detect complex issues and
reduce false positives
– Uncover schemes that could otherwise go undetected using rules
based only
– Business engagement for what is important and to reduce effort
– Investigate issues easily and thoroughly for comprehensive resolutions
– Machine learning capabilities within the model to continuously
improve processes
Questions?
CASEWARE MONITOR –
NEW IN 5.4 RELEASE
WEBINAR
Visit casewareanalytics.com
Email connect@caseware.com

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CaseWare Monitor - New in 5.4 Release

  • 1. CASEWARE MONITOR – NEW IN 5.4 RELEASE Mike Gilbert, Product Owner Michel Caluori, Delivery Manager WEBINAR
  • 2. Agenda • What is CaseWare Monitor • Remediation Enhancements • Navigation and UX • Batch Attachments • Workflow Decision Learning • Enterprise Search for Investigations • Real-time Onboarding Due Diligence • Advanced Analytics
  • 4. Customer/Vendor Due Diligence List Screening Sanctions and internal lists, PEPs, negative news, etc. Identity Verification Risk Profiling Onboarding API Transaction Monitoring Transaction Screening Sanctions and internal lists, high risk countries, anomalies, etc. Fraud Detection Anomaly detection, link analysis, rules, etc. Regulatory Reporting Auto-Filing SARs, CTRs, STRs, etc. across multiple jurisdictions Analytics Investigations Transactions Cust./Vend. Data Events Third-Party Data DataManagement Repository Profile Anomaly Segmentation Predictive Link Analysis Decision LearningCase ManagementRules Engine Scoring Engine Workflow Enterprise Search Infrastructure Security, Privacy, Certification, Deployment Manager User Experience Visualizations, Dashboards, Reporting, KPIs Compliance Operations CaseWare Monitor Platform
  • 5. CaseWare Monitor 5.4 Release Focus Smarter Anomaly Detection Thorough Investigations Easier Remediation of Issues
  • 6. Agenda • What is CaseWare Monitor • Remediation Enhancements • Navigation and UX • Batch Attachments • Workflow Decision Learning • Enterprise Search for Investigations • Real-time Onboarding Due Diligence • Advanced Analytics
  • 7. Remediation – Navigation and UX • Improved Navigation • Navigation panel quick links • Search • Improved Performance
  • 8. z Batch Attachments Invoice0001.pdf Invoice0002.pdf Invoice0003.pdf Work Item ID: 123 Work Item ID: 456 Work Item ID: 780 Work Item ID: 789 ATTACHMENT_ID INVOICE001 INVOICE001 INVOICE002 INVOICE003
  • 9. • Reduce rework and repetitive decision making • Configurable to re-perform decisions • Options to break decisions Workflow Decision Learning ! Alert Learned? Decision Decision Learned Decision taken by System No Yes
  • 10. Agenda • What is CaseWare Monitor • Remediation Enhancements • Navigation and UX • Batch Attachments • Workflow Decision Learning • Enterprise Search for Investigations • Real-time Onboarding Due Diligence • Advanced Analytics
  • 14. Agenda • What is CaseWare Monitor • Remediation Enhancements • Navigation and UX • Batch Attachments • Workflow Decision Learning • Enterprise Search for Investigations • Real-time Onboarding Due Diligence • Advanced Analytics
  • 15. Real-Time Onboarding API • Screen customers/vendors in real-time to gauge risk levels • Reduce number of post acquisition investigations List Screening Create Risk Score ID Verification Onboarding System Data CaseWare Monitor
  • 16. Periodic Screening • Keep risk levels of existing customers/vendors current List Screening Updated Risk Score Customer/Vendor Database Data CaseWare Monitor
  • 17. Agenda • What is CaseWare Monitor • Remediation Enhancements • Navigation and UX • Batch Attachments • Workflow Decision Learning • Enterprise Search for Investigations • Real-time Onboarding Due Diligence • Advanced Analytics
  • 18. Rules-Based is not Enough There is no way to know all the unknowns Data you Know Criminal records Offender records Detective experience Operational systems Data you Don’t Know Social Media Machine Data Geospatial Anomaly Detection AML Predictive Models Insight and Intelligence Optimize AML Decisions Prevent Fraud Statistically Accurate Operationally efficient Cost effective Compliant + = Structured and active Unstructured and unknown
  • 19. Analytics Roadmap – Part 1 Descriptive (Business Intelligence) • Focuses on visualization, summary and delivery of information • Dependent on clean and organized data • Based upon structured historical data • Trends and forecasts provide forward looking insight • Dashboards, scorecards, real-time monitoring are part of solution Descriptive Analytics What happened? How many, often and where? What exactly is the problem? What happens if trend continue? Forecasting AnalyticsSophistication
  • 20. Analytics Roadmap – Part 2 Predictive Analytics (Predictive Modeling) • Current and historical information via models predict an outcome based upon a set of inputs or conditions. • Leverages multiple types of data including large unstructured data sets • Less dependent on high quality or organized data • Uses mathematical/statistical algorithms • Provides answers like “Based upon these factors, this is going to happen..” Descriptive Analytics What happened? How many, often and where? What exactly is the problem? What happens if trend continue? Forecasting Predictive Analytics How do I prioritize this? What will happen next if…..? What is the probability this will happen? AnalyticsSophistication
  • 21. Analytics Roadmap – Part 3 Prescriptive Analytics (Optimization) • Models and data simulate or optimize a course of action based upon a set of rules, models and business process • Built upon rules engines and algorithms to simulate probable outcomes • Leverages multiple types of data • Usually fed by specific data and models • Ex: Simulate a scenario multiple times with multiple factors to identify the fastest, cheapest, safest option Descriptive Analytics What happened? How many, often and where? What exactly is the problem? What happens if trend continue? Forecasting Predictive Analytics How do I prioritize this? What will happen next if…..? What is the probability this will happen? Prescriptive Analytics How can we achieve the best outcome? What order should I address this? What should I do if I am constrained by this? AnalyticsSophistication
  • 22. Advanced Analytics Capabilities Capabilities • Deploy advanced analytic platform for AML, fraud that can scale and provide capabilities for: • Predictive Analytics • Segmentation / Cluster Analytics • Anomaly Detection • AML Predictive • Text Analytics • Social Media Analytics • Content Analytics • Increase maturity and ability to utilize more of the available data (e.g. unstructured data) Benefits • Shorter model development and refresh times • Predictive models and insights into future outcomes. E.g.: predict fraud, risk, up-take, arrears, AML predictive models, optimize AML decision etc… • Augmentation of current systems with new models and data • Segmentation / cluster models focused on risk, behavior, demographics, etc… • Insight into client sentiment Solution Characteristics • Platform supports Advanced models • Hadoop extension • Real-time support • Case management feeds machine learning • Fuse alerts, risk scoring to set priorities
  • 23. Anomaly Detection • Detects changes in behavior based on history • Clusters to detect behavior that is drastically different from similar peers
  • 24. Predictive Analytics • Using known fraudulent cases to identify the patterns that normally results in fraud • Using machine learning to train models, predict outcomes and establish risk levels Gender Male Credit Score > 800 Low Risk Credit Score < 800 Age < 30 High Risk Age > 30 Low Risk Female Credit Score < 600 Age < 25 High Risk Age > 25 Low Risk Credit Score > 600 Low Risk
  • 25. Network Linking • Many frauds involve collusion • Identifying associations by link analysis creates significant insights • Using static and/or transactional data • Risk inheritance based on strength and distance of associations
  • 26. Analytics Models Anomaly Detection Predictive Scoring Engine Rules Scenarios Block Activity Continue to Monitor Customer/Vendor Risk Score Labels (responses) feeds machine learning and informs future prescriptive actions Actions (Workflow and Case) Investigate Reporting
  • 27. Procurement Use Cases • Vendor submitting non-PO invoices when they and others in their cluster always submit PO invoices. • Identifying strong correlation between requestor and vendor that is different from other vendors in the same cluster. • Using network link analysis to detect unknown relationship between vendor and employees.
  • 28. Procurement Use Cases • Identifying invoices for product classes that are outliers based on vendor type, existence of PO or price ranges. • Identifying unusually high contract wins for a vendor when compared to others in the cluster. • Data enrichment with third party sources: e.g. World-Check, D&B, Country Corruption Index, Tax Haven Locations, etc.
  • 29. Key Takeaways • CaseWare Monitor offers – Smart detection of issues and anomalies to detect complex issues and reduce false positives – Uncover schemes that could otherwise go undetected using rules based only – Business engagement for what is important and to reduce effort – Investigate issues easily and thoroughly for comprehensive resolutions – Machine learning capabilities within the model to continuously improve processes
  • 31. CASEWARE MONITOR – NEW IN 5.4 RELEASE WEBINAR Visit casewareanalytics.com Email connect@caseware.com