CETS 2012, Lee Johnsen, slides for Activate Your GtPS (GlobalTEAM Power Suite) & Boost Performance
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The document discusses the growing trend of global virtual teams (GVTs) and some of the challenges they face. While research finds that over 50% of GVTs experience issues that undermine their objectives, when managed well GVTs can significantly outperform other teams. However, the research also discovered a lack of tools to help lead and manage GVTs effectively. To address this gap, World Wide International Leadership Partners created a set of online assessments and tools called the Global TEAM Power Suite to help GVT leaders and members improve performance by addressing factors like time, distance, culture and developing trust.
CETS 2012, Lee Johnsen, slides for Activate Your GtPS (GlobalTEAM Power Suite) & Boost Performance
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- 2. • The number of full-time employees and contractors who work remotely has increased over 800% in the past 5 years!* • Teams with members spread across the globe are more prevalent than ever and increasing! • More than 50% of these teams face challenges that derail them or do not meet their objectives.** * Nemertes Research ** Uniting the Virtual Workforce. Lojeski, Sobel & Riley. 4/08
- 3. • How can organizations improve the performance of virtual teams? • How do organizations support virtual teams and their leaders? • How can we leverage distance learning and performance support for global virtual teams? World Wide International Leadership 3 Partners (800) 804-0120 www.wwilp.com
- 4. 1. Global Virtual Teams (GVT) are a growing trend; research suggests they’re not performing well. 2. Yet our research discovered a lack of tools that help lead and manage GVT. 3. So, we created a set of tools and assessments to help leaders and members of GVT to be more efficient and more effective. World Wide International Leadership 4 Partners (800) 804-0120 www.wwilp.com
- 5. 5 World Wide International Leadership Partners (800) 804-0120 www.wwilp.com
- 6. High Effectiveness Team Performance Efficiency Same Same Same Same City Same Same Different Low Floor Building Site Country Continent Continent Dispersion MIT Sloan Management Review, Summer 2009 World Wide International Leadership 6 Partners (800) 804-0120 www.wwilp.com
- 7. The Challenges of Leading the Multi-cultural Team 7 Tom (the manager) Omar Fernando Satsiko Jocelyn
- 9. • Which of these challenges do you see most frequently? • What would you do if you were the leader of this team? (How would you consult with him?)
- 10. Distance Time Culture World Wide International Leadership 10 Partners (800) 804-0120 www.wwilp.com
- 11. 1. Take a few moments to reflect on Tom’s team and answer the 12 questions. 2. We’ll score and discuss the results a little later in the session. World Wide International Leadership 11 Partners (800) 804-0120 www.wwilp.com
- 12. When managed well… • Global teams significantly outperform other teams.** • Innovation behaviors increase by 93%.** • Job satisfaction increases by 80%.** • On-time budget performance is increased by 50%.** ** Uniting the Virtual Workforce. Lojeski, Sobel & Riley.
- 13. On Your Mark Analyze the environment Identify outcomes Go Implement the plan Get Set Confirm performance Identify team measures and track Synthesize members and other progress stakeholders Build & solidify Develop your plan relationships World Wide International Leadership 13 Partners (800) 804-0120 www.wwilp.com
- 14. What Is World Wide International Leadership Partners? Educational tools, assessments, and workshops for leaders of globally dispersed teams What we offer… Global TEAM Power Suite™ (GtPS) Erasing the Distance™ Global Leadership Build-it-Shop Coaching Teams and Team Leaders
- 15. GtPS is a set of online assessments and tools that…enable leaders of global virtual teams to… Address factors of time, distance and culture Identify assumptions that could derail their global virtual teams Understand and manage their influence and communication style Create strategies to develop and maintain trust Establish strong working relations with stakeholders of different cultures Construct a successful team operating agreement Evaluate team roadblocks Understand cultural points of view and their implications Apply global virtual team best practices 15
- 16. World Wide International Leadership 18 Partners (800) 804-0120 www.wwilp.com
- 17. Two Great Truths: 1. The greater the spans of time, distance and culture, the more complex it is for team members to work effectively together. 2. The more that team members must rely on one another to achieve results, the greater the need for trust and alignment behind team purpose. World Wide International Leadership 20 Partners (800) 804-0120 www.wwilp.com
- 18. 6 5 High High Complexity Complexity 4 Low High Reliance Reliance Complexity 3 2 Low Low Complexity Complexity Low High 1 Reliance Reliance Complexity = time, distance and 0 cultural interactions 0 1 2 3 4 5 6 Reliance = the level of interdependence Reliance among team members World Wide International Leadership 21 Partners (800) 804-0120 www.wwilp.com
- 19. World Wide International Leadership 22 Partners (800) 804-0120 www.wwilp.com
- 20. Business Need • Cultural Intelligence • Leadership • Organizational Processes • Communication • HR Policies • Training and Development • Competence World Wide International Leadership 23 Partners (800) 804-0120 www.wwilp.com
- 21. On Your Mark Analyze the environment Identify outcomes Go Implement the plan Get Set Confirm performance Identify team measures and track Synthesize members and other progress stakeholders Build & solidify Develop your plan relationships World Wide International Leadership 24 Partners (800) 804-0120 www.wwilp.com
- 22. 25 World Wide International Leadership Partners (800) 804-0120 www.wwilp.com
- 23. World Wide International Leadership 28 Partners (800) 804-0120 www.wwilp.com
- 24. Team Description Organizational Factors Team Purpose & Vision Team Membership Team Communications World Wide International Leadership Partners (800) 804-0120 www.wwilp.com
- 25. The Completed TOA includes… • Fields populated from previous entries • Check box items entered • Worksheets inserted World Wide International Leadership 30 Partners (800) 804-0120 www.wwilp.com
- 26. On Your Mark Analyze the environment Identify outcomes Go Implement the plan Get Set Confirm performance Identify team measures and track Synthesize members and other progress stakeholders Build & solidify Develop your plan relationships World Wide International Leadership 31 Partners (800) 804-0120 www.wwilp.com
- 27. World Wide International Leadership 32 Partners (800) 804-0120 www.wwilp.com
- 28. • How can your organization improve the performance of virtual teams? • How does your organization support virtual teams and their leaders? • How can you leverage distance learning and performance support for your global virtual teams? World Wide International Leadership 33 Partners (800) 804-0120 www.wwilp.com
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- 30. To receive a free 14 day subscription to the Global Team Power Suite… Lee S. Johnsen • Drop your business card in the container provided. • Help yourself to a briefing paper. • Receive an onboarding call with login information. World Wide International Leadership Partners www.wwilp.com johnsenL@ameritech.net 847-255-1031