Communication
 between cultures                                                          8TH EDITION




        Chapter 8
   Verbal Messages:
   Exchanging Ideas
   Through Language


© Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language            1
Key Ideas
•   Functions of language
•   Language and meaning
•   Language and culture
•   Using language
•   Interpreting and translating
•   Communication technology and language
•   Language and intercultural competence

    © Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language   2
Functions of language
• Social interaction
• Social cohesion
• Expressions of identity




  © Cengage 2012    Chapter 8 Verbal Messages: Exchanging Ideas Through Language   3
Language and meaning
• Language is a set of symbols that a cultural
  group has agreed to use to create meaning.
• The symbols and their meanings are often
  arbitrary
• Language variations
   – Accent
   – Dialect
   – Argot
   – Slang

  © Cengage 2012    Chapter 8 Verbal Messages: Exchanging Ideas Through Language   4
Language and meaning
• Conversational taboos
   – Cultural restrictions related to the discussion of
     certain topics or use of certain words
   – Generally related to topics of sex, the
     supernatural, excretion and death




  © Cengage 2012    Chapter 8 Verbal Messages: Exchanging Ideas Through Language   5
Language and culture
• Synergy between language and culture
   – Language is dominant in shaping worldview and
     perception of reality
   – A culture’s language vocabulary emphasizes what
     is important




  © Cengage 2012    Chapter 8 Verbal Messages: Exchanging Ideas Through Language   6
Using Language
• Using Language – how language to influence
  perceptions
• Spanish
   – Male orientation in Mexican society evident in
     gendered nouns and pronouns
   – Separate verb conjunctions help Mexicans express
     formality which is important in the culture



  © Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language   7
Using Language
• Northeast Asian cultures (e.g. China, Korea,
  Japan)
   – High context cultures
   – Employ language in an indirect manner to
     promote harmony
   – Politeness takes precedence over truth
   – Importance of formality and hierarchy
   – Opposite of western culture’s view of
     communication as a way to increase self-esteem
  © Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language   8
Using Language
• Arabic
   – Language unites and defines greater Arab
     community
   – Language is a function of history
   – Language posses emotional content
   – Indirectness is used to ensure smooth relations
   – Repetition and exaggeration is used to appeal to
     emotions
   – Focus on the present and uncertainty about the
     future
  © Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language   9
Using Language
• English
   – “I”” is used frequently in conversation
   – Language is used to protect your own face rather
     than the faces of others
   – Communication is used to promote individuality
   – Americans prefer to be on a first name basis
     quickly with titles rarely used



  © Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language   10
Interpreting and translating
• Interpretation - changing oral or signed
  messages from one language into another
• Translation – changing written or signed
  messages from one language to another
• Translation requires an extensive awareness
  of cultural factors



  © Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language   11
Interpreting and translating
• Working with interpreters and translators
   – Language knowledge
   – Dialect knowledge
   – Specialized technology
   – Cultural knowledge




  © Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language   12
Communication technology and
              language
• The digital age has greatly enhanced the ability
  of people around to world to easily and quickly
  “connect” with others through a variety of media
• Interacting through the Internet requires the use
  of a common language
• English continues to be the most common
  language among Internet users
• Language can also play a role in the selection of
  which social media outlet a culture favors
  © Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language   13
Language and intercultural
                     competence
• Improving intercultural interactions
   –   Being mindful
   –   Speech rate
   –   Vocabulary
   –   Attend to nonverbal behaviors
   –   Checking
• Second language benefits
   – Communicate with people
   – Shows people you’re interested in them
   – Provides insight into the emotions and values of a
     culture

  © Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language   14
Communication
 between cultures                                                          8TH EDITION




        Chapter 8
   Verbal Messages:
   Exchanging Ideas
   Through Language


© Cengage 2012   Chapter 8 Verbal Messages: Exchanging Ideas Through Language            15

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Ch.8 PowerPoint

  • 1. Communication between cultures 8TH EDITION Chapter 8 Verbal Messages: Exchanging Ideas Through Language © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 1
  • 2. Key Ideas • Functions of language • Language and meaning • Language and culture • Using language • Interpreting and translating • Communication technology and language • Language and intercultural competence © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 2
  • 3. Functions of language • Social interaction • Social cohesion • Expressions of identity © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 3
  • 4. Language and meaning • Language is a set of symbols that a cultural group has agreed to use to create meaning. • The symbols and their meanings are often arbitrary • Language variations – Accent – Dialect – Argot – Slang © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 4
  • 5. Language and meaning • Conversational taboos – Cultural restrictions related to the discussion of certain topics or use of certain words – Generally related to topics of sex, the supernatural, excretion and death © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 5
  • 6. Language and culture • Synergy between language and culture – Language is dominant in shaping worldview and perception of reality – A culture’s language vocabulary emphasizes what is important © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 6
  • 7. Using Language • Using Language – how language to influence perceptions • Spanish – Male orientation in Mexican society evident in gendered nouns and pronouns – Separate verb conjunctions help Mexicans express formality which is important in the culture © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 7
  • 8. Using Language • Northeast Asian cultures (e.g. China, Korea, Japan) – High context cultures – Employ language in an indirect manner to promote harmony – Politeness takes precedence over truth – Importance of formality and hierarchy – Opposite of western culture’s view of communication as a way to increase self-esteem © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 8
  • 9. Using Language • Arabic – Language unites and defines greater Arab community – Language is a function of history – Language posses emotional content – Indirectness is used to ensure smooth relations – Repetition and exaggeration is used to appeal to emotions – Focus on the present and uncertainty about the future © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 9
  • 10. Using Language • English – “I”” is used frequently in conversation – Language is used to protect your own face rather than the faces of others – Communication is used to promote individuality – Americans prefer to be on a first name basis quickly with titles rarely used © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 10
  • 11. Interpreting and translating • Interpretation - changing oral or signed messages from one language into another • Translation – changing written or signed messages from one language to another • Translation requires an extensive awareness of cultural factors © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 11
  • 12. Interpreting and translating • Working with interpreters and translators – Language knowledge – Dialect knowledge – Specialized technology – Cultural knowledge © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 12
  • 13. Communication technology and language • The digital age has greatly enhanced the ability of people around to world to easily and quickly “connect” with others through a variety of media • Interacting through the Internet requires the use of a common language • English continues to be the most common language among Internet users • Language can also play a role in the selection of which social media outlet a culture favors © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 13
  • 14. Language and intercultural competence • Improving intercultural interactions – Being mindful – Speech rate – Vocabulary – Attend to nonverbal behaviors – Checking • Second language benefits – Communicate with people – Shows people you’re interested in them – Provides insight into the emotions and values of a culture © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 14
  • 15. Communication between cultures 8TH EDITION Chapter 8 Verbal Messages: Exchanging Ideas Through Language © Cengage 2012 Chapter 8 Verbal Messages: Exchanging Ideas Through Language 15