Challenging Negative Attitudes
- 2. Successful completion of this course will increase your knowledge and ability to: Adjust your own attitude. Control the impact of negative situations and negative people. Use distraction and disputation to enhance optimism.
- 3. Successful completion of this course will increase your knowledge and ability to: Cope with the negativity that results from change. Identify and eliminate the negative norms present in your organization.
- 4. your work self sit ua tions other ple peo
- 5. Successful completion of this chapter will increase your knowledge of and ability to: Identify attitudes that cause negativity. Promote positive attitudes. Implement behavior changes.
- 6. Locating new opportunities What do you want to do? What do you like to do? What type of people do you enjoy? What are you skilled at doing? What gives you satisfaction?
- 7. 2.Changing your attitude 3.Focus on the positive. 4.Redefine winning. 5.Talk about your 6.accomplishments. 7.Share the wealth.
- 8. 1. Act with integrity. 3. Take responsibility. 5. Take care of you. 7. Start small goal.
- 10. Successful completion of this chapter will increase your knowledge and ability to: Analyze reactions to negative situations and evaluate how negative reactions occur. Use a four-step process to control the impact of negative situations. Eliminate negative reactions by utilizing the EXPEL model.
- 13. Step 1: Challenge Your Perceptions Catch and correct any mental mistakes. Open up to all the possibilities.
- 14. Step 2: Alter your self-talk Avoid rigid vocabulary. Practice thought stopping.
- 15. Step 3: Monitor your reactions Pay attention to your emotions. Link emotions to actions.
- 16. Step 4 : Question your beliefs How do you see yourself? Why? How do you think others see you? How is the world supposed to treat you?
- 17. Explain the negative situation Pinpoint emotional response Evaluate actions taken Link to your self-esteem
- 19. Successful completion of this chapter will increase your knowledge and ability to: Identify characteristics of negative people. Identify negative behavior and language. Use tips and techniques to respond to negativity.
- 20. Acknowledge the Whiner’s hopelessness and despair. Indicate concern for them. Ask, “How are you handling this?” Say, “That’s too bad. What a shame.”
- 21. Identify realistic expectations. Attempt to answer bad with good. Ask, “What are you going to do about it?” Say, “I’m sure you’ll figure this out.”
- 22. Pinpoint exactly what’s wrong. Do some perception checking. Use “I” statements. Say, “I’m glad you told me that.”
- 23. Ask for their help. State problems objectively. Stick to behaviors and areas of agreement. Say, “You’re really good at…”
- 25. Successful completion of this chapter will increase your knowledge and ability to: Differentiate among the three explanatory styles. Determine how the explanatory styles contribute to pessimism or optimism. Identify two techniques for practicing optimism.
- 26. Discriminate among three explanatory styles. Determine how explanatory styles impact your thinking. Identify techniques for practicing optimism.
- 27. Permanence Pervasiveness Personalization
- 28. Pessimist: The cause will always exist. Optimist: The cause will go away quickly.
- 29. Pessimist: The cause will go away quickly. Optimist: The cause will persist.
- 30. Pessimist: Giving up on everything when failure strikes in one area. Optimist: Specific explanations that relate to one area and moving forward in other areas.
- 31. Pessimist: Specific explanations that have no impact on other areas of life. Optimist: Universal explanations that enhance everything one does.
- 32. Pessimist: Blaming oneself for failures and having overall low self-esteem. Optimist: Blaming external events for failures and having overall high self-esteem.
- 33. Pessimist: The cause of good things comes from other people or circumstances. Optimist: The cause of good things comes from within.
- 34. Thought Stopping Attention Shifting Thinking Time Writing
- 35. Distance Yourself from Beliefs Explore Evidence to the Contrary Scan for Alternative Explanations Assess Implications Consider Usefulness of Beliefs
- 37. Successful completion of this chapter will increase your knowledge of and ability to: Identify the characteristics of pessimism and optimism. Target specific jobs that call for pessimism and optimism. Identify the fundamental guidelines for using pessimism or optimism. Recognize the effect of the circadian cycle on pessimism and optimism.
- 38. Promotes depression Produces inertia Causes bad feelings Causes self-fulfilling failures Associated with poor physical health
- 39. Promotes positive thinking Produces activity Causes good feelings Attains success Associated with good health
- 40. You are in achievement situations. You are concerned about feelings. You want people to support you. You want to lead and inspire.
- 41. The cost of failure is high. The future is risky and uncertain. Your counseling others whose future is dim. You need to be sympathetic to others.
- 43. Successful completion of this chapter will increase your knowledge and ability to: Evaluate your personal response to change. Recognize the stages in the change cycle. Cope with change in a professional way.
- 44. Denial Resistance Acceptance Support
- 45. List how the change will affect you. Get copies of new policies and procedures. Keep track of any information regarding the change.
- 46. Concentrate on moving forward. Eliminate saying, “I like the old way better.” Start small.
- 47. Convert your work space, habits, and tasks ASAP. Spend your time and energy on relevant tasks. Volunteer for new assignments.
- 48. Discuss coping strategies with your boss and peers. Discover their tips for implementing new systems. Focus all discussions on adjusting, not whining.
- 49. Keep other changes to a minimum. Participate in rewarding activities outside of work. Look at the big picture.
- 50. Participate in training. Read a book or manual. Find a mentor. Observe another’s performance.
- 51. Change what you can. Accept what you can. Leave if you cannot change it or accept it.
- 53. Successful completion of this chapter will increase your knowledge and ability to: Define stated and unstated norms. Identify norms that exist in your organization. Use a 4-step process to challenge organizational norms.
- 54. Stated or unstated behavior that becomes expected and accepted.
- 55. Step 1: Evaluate the norms presently in place. Observation Survey Focus Groups One-on-Ones Suggestion Box
- 56. Step 2: Select the positive norm you desire. Be realistic. How feasible is the behavior change? How significant is the impact?
- 57. Step 3: Identify behavior that promotes the positive norm. Identify the behavior for the negative norm. Contrast with the behavior that accompanies the positive norm.
- 58. Step 4: Develop strategies to facilitate behavior changes Evaluate the gap: Do not know Are not capable Do not want to No opportunity