Chap007 (1).ppt
- 1. * *Chapter Seven Management and Leadership Copyright © 2010 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin
- 2. * * Managers’ Roles Are Evolving • Younger and more progressive. - Growing numbers of women. - Fewer from elite universities. • Emphasis is on teams and team building. • Managers need to be skilled communicators and team players. TODAY’S MANAGERS LG1 7-2
- 3. * * Four Functions of Management 1.Planning 2.Organizing 3.Leading 4.Controlling FOUR FUNCTIONS of MANAGEMENT LG2 7-3
- 4. * * Planning & Decision Making • Vision -- More than a goal, it’s a broad explanation of why the organization exists and where it’s trying to go. SHARING the VISION LG3 7-4
- 5. * * Planning & Decision Making • What is the situation now? SWOT Analysis -- Analyzes the organization’s Strengths, Weaknesses, Opportunities and Threats. • How can we get to our goal from here? - Strategic planning - Tactical planning - Operational planning - Contingency planning PLANNING ANSWERS FUNDAMENTAL QUESTIONS LG3 7-5
- 6. * * Planning & Decision Making • Strategic Planning -- Done by top management and determines the major goals of the organization and the policies, procedures, strategies and resources it will need to achieve them. • Tactical Planning -- The process of developing detailed, short-term statements about what is to be done, who is to do it and how. STRATEGIC and TACTICAL PLANNING LG3 7-6
- 7. * * Planning & Decision Making • Operational Planning -- The process of setting work standards and schedules necessary to implement the company’s tactical objectives. OPERATIONAL and CONTINGENCY PLANNING LG3 • Contingency Planning -- The process of preparing alternative courses of action the firm can use if its primary plans don’t work out. 7-7
- 8. * * Planning & Decision Making LG3 PLANNING FUNCTIONS 7-8
- 9. * *Decision Making: Finding the Best Alternative 1. Define the situation. 2. Describe and collect needed information. 3. Develop alternatives. 4. Develop agreement among those involved. 5. Decide which alternative is best. 6. Do what is indicated. 7. Determine whether the decision was a good one and follow up. RATIONAL DECISION-MAKING MODEL LG3 7-9
- 10. * *Organizing: Creating a Unified System • Organization Chart -- A visual device that shows relationships among people and divides the organization’s work; it shows who reports to whom. ORGANIZATIONAL CHARTS LG4 7-10
- 11. * *Organizing: Creating a Unified System LG4 LEVELS of MANAGEMENT 7-11
- 12. * *Leading: Providing Continuous Vision and Values. • Leaders must: - Communicate a vision and rally others around that vision. - Establish corporate values. - Promote corporate ethics. - Embrace change. - Stress accountability and responsibility LEADERSHIP LG5 7-12
- 13. * * Leadership Styles • Autocratic Leadership -- Making managerial decisions without consulting others. • Participative or Democratic Leadership -- Managers and employees work together to make decisions. • Free-Rein Leadership -- Managers set objectives and employees are free to do whatever is appropriate to accomplish those objectives. LEADERSHIP STYLES LG5 7-13
- 14. * *Controlling: Making Sure it Works FIVE STEPS of CONTROLLING LG6 7-14