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Chapter Ten
Pricing:
Understanding and Capturing
Customer Value
Powered by: shahroze | www.i4info.org
Pricing Concepts
Understanding and
Capturing Customer Value
Topic Outline
• What Is a Price?
• Customer Perceptions of
Value
• Company and Product
Costs
• Other Internal and
External Considerations
Affecting Price Decisions
What Is a Price?
Price is the amount of money charged for a product or service. It is the sum of all the
values that consumers give up in order to gain the benefits of having or using a
product or service.
Price is the only element in the marketing mix that produces revenue; all other elements
represent costs
Factors to Consider When Setting Prices
• Understanding how much value consumers place on the benefits they receive from the product and setting a price that captures
that value
Customer Perceptions of Value
Factors to Consider When Setting Prices
Value-based pricing uses the buyers’ perceptions of
value, not the sellers cost, as the key to pricing.
Price is considered before the marketing program
is set.
• Value-based pricing is customer driven
• Cost-based pricing is product driven
Customer Perceptions of Value
Factors to Consider When Setting Prices
Customer Perceptions of Value
Value-based pricing
Good-value pricing
Value-added pricing
Factors to Consider When Setting Prices
Good-value pricing offers the right combination of
quality and good service to fair price
Existing brands are being redesigned to offer more
quality for a given price or the same quality for
less price
Customer Perceptions of Value
Factors to Consider When Setting Prices
Everyday low pricing (EDLP) involves charging a
constant everyday low price with few or no
temporary price discounts
High-low pricing involves charging higher prices on an
everyday basis but running frequent promotions to
lower prices temporarily on selected items
Customer Perceptions of Value
Factors to Consider
When Setting Prices
Value-added pricing attaches value-added features
and services to differentiate offers, support
higher prices, and build pricing power
Pricing power is the ability to escape price
competition and to justify higher prices and
margins without losing market share
Customer Perceptions of Value
Factors to Consider
When Setting Prices
Cost-based pricing involves setting prices based on
the costs for producing, distributing, and selling
the product plus a fair rate of return for its effort
and risk
Company and Product Costs
Factors to Consider When Setting Prices
Cost-based pricing adds a standard
markup to the cost of the product
Company and Product Costs
Factors to Consider When Setting Prices
Company and Product Costs
Types of costs
Fixed
costs
Variable
costs
Total
costs
Factors to Consider
When Setting Prices
Fixed costs are the costs that do not
vary with production or sales level
• Rent
• Heat
• Interest
• Executive salaries
Company and Product Costs
Factors to Consider When Setting Prices
Variable costs are the costs that vary with the level
of production
• Packaging
• Raw materials
Company and Product Costs
Factors to Consider
When Setting Prices
Total costs are the sum of the fixed
and variable costs for any given
level of production
Average cost is the cost associated
with a given level of output
Company and Product Costs
Factors to Consider When Setting Prices
Costs as a Function of
Production Experience
• Experience or learning
curve is when average
cost falls as production
increases because fixed
costs are spread over
more units
Factors to Consider When Setting Prices
• Cost-plus pricing adds a standard
markup to the cost of the product
• Benefits
• Sellers are certain about costs
• Prices are similar in industry and price
competition is minimized
• Consumers feel it is fair
• Disadvantages
• Ignores demand and competitor
prices
Cost-Plus Pricing
Factors to Consider
When Setting Prices
Break-even pricing is the price at
which total costs are equal to total
revenue and there is no profit
Target profit pricing is the price at
which the firm will break even or
make the profit it’s seeking
Break-Even Analysis and Target
Profit Pricing
Factors to Consider When Setting Prices
• Customer perceptions of value set the upper limit
for prices, and costs set the lower limit
• Companies must consider internal and external
factors when setting prices
Other Internal and External Considerations
Factors to Consider
When Setting Prices
Target costing starts with an ideal
selling price based on consumer
value considerations and then
targets costs that will ensure that
the price is met
Other Internal and External
Considerations
Factors to Consider When Setting Prices
Organizational considerations
include:
• Who should set the price
• Who can influence the prices
Other Internal and External
Considerations
Factors to Consider When Setting Prices
• Before setting prices, the marketer must
understand the relationship between price and
demand for its products
Other Internal and External Considerations
The Market and Demand
Factors to Consider When Setting Prices
Other Internal and External Consideration
The Market and Demand
Pure competition
Monopolistic competition
Oligopolistic competition
Pure monopoly
Factors to Consider When Setting Prices
Other Internal and External Considerations Affecting Price
Decisions
Pure competition is a market with many buyers and sellers
trading uniform commodities where no single buyer or
seller has much effect on market price
Monopolistic competition is a market with many buyers
and sellers who trade over a range of prices rather than
a single market price with differentiated offers.
10-29
Factors to Consider When Setting Prices
Other Internal and External Considerations Affecting Price Decisions
Oligopolistic competition is a market with few sellers because it is difficult for sellers to
enter a market who are highly sensitive to each other’s pricing and marketing
strategies
Pure monopoly is a market with only one seller. In a regulated monopoly, the
government permits a price that will yield a fair return. In a non-regulated monopoly,
companies are free to set a market price.
10-30
Chapter 10 (pricing) (customer perceptions of value)   visual bee
Factors to Consider When Setting Prices
The demand curve shows the number of units the market will buy in a given period at different
prices
• Normally, demand and price are inversely related
• Higher price = lower demand
• For prestige (luxury) goods, higher price can equal higher demand when consumers perceive
higher prices as higher quality
Other Internal and External Considerations
Factors to Consider When Setting Prices
Price elasticity of demand illustrates the response of demand to a change in price
Inelastic demand occurs when demand hardly changes when there is a small change in price
Elastic demand occurs when demand changes greatly for a small change in price
Price elasticity of demand = % change in quantity demand
% change in price
Other Internal and External Considerations
Factors to Consider When Setting Prices
• Comparison of offering in terms of customer value
• Strength of competitors
• Competition pricing strategies
• Customer price sensitivity
Other Internal and External Considerations
Competitor's Strategies
Factors to Consider
When Setting Prices
Other Internal and External Consideration
Economic conditions
Reseller’s response to price
Government
Social concerns

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Chapter 10 (pricing) (customer perceptions of value) visual bee

  • 1. Chapter Ten Pricing: Understanding and Capturing Customer Value Powered by: shahroze | www.i4info.org
  • 2. Pricing Concepts Understanding and Capturing Customer Value Topic Outline • What Is a Price? • Customer Perceptions of Value • Company and Product Costs • Other Internal and External Considerations Affecting Price Decisions
  • 3. What Is a Price? Price is the amount of money charged for a product or service. It is the sum of all the values that consumers give up in order to gain the benefits of having or using a product or service. Price is the only element in the marketing mix that produces revenue; all other elements represent costs
  • 4. Factors to Consider When Setting Prices • Understanding how much value consumers place on the benefits they receive from the product and setting a price that captures that value Customer Perceptions of Value
  • 5. Factors to Consider When Setting Prices Value-based pricing uses the buyers’ perceptions of value, not the sellers cost, as the key to pricing. Price is considered before the marketing program is set. • Value-based pricing is customer driven • Cost-based pricing is product driven Customer Perceptions of Value
  • 6. Factors to Consider When Setting Prices Customer Perceptions of Value Value-based pricing Good-value pricing Value-added pricing
  • 7. Factors to Consider When Setting Prices Good-value pricing offers the right combination of quality and good service to fair price Existing brands are being redesigned to offer more quality for a given price or the same quality for less price Customer Perceptions of Value
  • 8. Factors to Consider When Setting Prices Everyday low pricing (EDLP) involves charging a constant everyday low price with few or no temporary price discounts High-low pricing involves charging higher prices on an everyday basis but running frequent promotions to lower prices temporarily on selected items Customer Perceptions of Value
  • 9. Factors to Consider When Setting Prices Value-added pricing attaches value-added features and services to differentiate offers, support higher prices, and build pricing power Pricing power is the ability to escape price competition and to justify higher prices and margins without losing market share Customer Perceptions of Value
  • 10. Factors to Consider When Setting Prices Cost-based pricing involves setting prices based on the costs for producing, distributing, and selling the product plus a fair rate of return for its effort and risk Company and Product Costs
  • 11. Factors to Consider When Setting Prices Cost-based pricing adds a standard markup to the cost of the product Company and Product Costs
  • 12. Factors to Consider When Setting Prices Company and Product Costs Types of costs Fixed costs Variable costs Total costs
  • 13. Factors to Consider When Setting Prices Fixed costs are the costs that do not vary with production or sales level • Rent • Heat • Interest • Executive salaries Company and Product Costs
  • 14. Factors to Consider When Setting Prices Variable costs are the costs that vary with the level of production • Packaging • Raw materials Company and Product Costs
  • 15. Factors to Consider When Setting Prices Total costs are the sum of the fixed and variable costs for any given level of production Average cost is the cost associated with a given level of output Company and Product Costs
  • 16. Factors to Consider When Setting Prices Costs as a Function of Production Experience • Experience or learning curve is when average cost falls as production increases because fixed costs are spread over more units
  • 17. Factors to Consider When Setting Prices • Cost-plus pricing adds a standard markup to the cost of the product • Benefits • Sellers are certain about costs • Prices are similar in industry and price competition is minimized • Consumers feel it is fair • Disadvantages • Ignores demand and competitor prices Cost-Plus Pricing
  • 18. Factors to Consider When Setting Prices Break-even pricing is the price at which total costs are equal to total revenue and there is no profit Target profit pricing is the price at which the firm will break even or make the profit it’s seeking Break-Even Analysis and Target Profit Pricing
  • 19. Factors to Consider When Setting Prices • Customer perceptions of value set the upper limit for prices, and costs set the lower limit • Companies must consider internal and external factors when setting prices Other Internal and External Considerations
  • 20. Factors to Consider When Setting Prices Target costing starts with an ideal selling price based on consumer value considerations and then targets costs that will ensure that the price is met Other Internal and External Considerations
  • 21. Factors to Consider When Setting Prices Organizational considerations include: • Who should set the price • Who can influence the prices Other Internal and External Considerations
  • 22. Factors to Consider When Setting Prices • Before setting prices, the marketer must understand the relationship between price and demand for its products Other Internal and External Considerations The Market and Demand
  • 23. Factors to Consider When Setting Prices Other Internal and External Consideration The Market and Demand Pure competition Monopolistic competition Oligopolistic competition Pure monopoly
  • 24. Factors to Consider When Setting Prices Other Internal and External Considerations Affecting Price Decisions Pure competition is a market with many buyers and sellers trading uniform commodities where no single buyer or seller has much effect on market price Monopolistic competition is a market with many buyers and sellers who trade over a range of prices rather than a single market price with differentiated offers. 10-29
  • 25. Factors to Consider When Setting Prices Other Internal and External Considerations Affecting Price Decisions Oligopolistic competition is a market with few sellers because it is difficult for sellers to enter a market who are highly sensitive to each other’s pricing and marketing strategies Pure monopoly is a market with only one seller. In a regulated monopoly, the government permits a price that will yield a fair return. In a non-regulated monopoly, companies are free to set a market price. 10-30
  • 27. Factors to Consider When Setting Prices The demand curve shows the number of units the market will buy in a given period at different prices • Normally, demand and price are inversely related • Higher price = lower demand • For prestige (luxury) goods, higher price can equal higher demand when consumers perceive higher prices as higher quality Other Internal and External Considerations
  • 28. Factors to Consider When Setting Prices Price elasticity of demand illustrates the response of demand to a change in price Inelastic demand occurs when demand hardly changes when there is a small change in price Elastic demand occurs when demand changes greatly for a small change in price Price elasticity of demand = % change in quantity demand % change in price Other Internal and External Considerations
  • 29. Factors to Consider When Setting Prices • Comparison of offering in terms of customer value • Strength of competitors • Competition pricing strategies • Customer price sensitivity Other Internal and External Considerations Competitor's Strategies
  • 30. Factors to Consider When Setting Prices Other Internal and External Consideration Economic conditions Reseller’s response to price Government Social concerns

Editor's Notes

  • #3: Check with pdf