Chapter 2 Types of communication .pdf
- 1. Chapter: 2 Types of communication Presented by: Kamelia Gulam
- 2. CHAPTER OUTLINE 2.1 types of communication 2.1.1Verbal communication 2.1.2Non-verbal communication 2.1 Forms of communication 2.2.1 Interpersonal communication 2.2.2 Intrapersonal Communication 2.2.3Small Group communication 2.2.4One-to-group communication 2.2.5Mass communication
- 3. TYPES OF COMMUNICATION Verbal Communication 1.Oral 2. Written Non Verbal Communication 1. kinesics (Body language) 2. Haptics (Touch ) 3. Proxemics (Space distancing) 4. Chronemics 5. Sign language 6. para language
- 6. 1. VERBAL COMMUNICATION * Verbal communication is refers to the form of communication in which message is transmitted verbally • Verbal communication is done by words, mouth or a piece of writing. Objective of every communication is to have people understood what we are trying to say.
- 7. A/ ORAL COMMUNICATION In oral communication, Spoken words are used. It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. Communication is influence by volume, speed and clarity of speaking.
- 8. ORAL COMMUNICATION Advantages Quickness in exchange of Ideas. Quick feedback Flexibility. Personal touch Removal of misunderstanding Disadvantages Unfit for lengthy message. Unfit for policy matters. Lack of written proof. Expensive method. Lack of clarity. Misuse of time. Presence of both the parties is necessary.
- 9. B/WRITTEN COMMUNICATION In written communication, written signs or symbols are used to communicate. In written communication message can be transmitted via email, letter, report, memo etc. In written communication, is influenced by the vocabulary & grammar used, writing style, precision and clarity of the language used.
- 10. WRITTEN COMMUNICATION ADVANTAGES Suitable for lengthy messages Written proof Clear message Less expensive method Presence of both the parties . is not necessary True and effective DISADVANTAGES Unfit for uneducated persons Lack of secrecy No quick feedback.
- 13. TYPES OF NON-VERBAL COMMUNICATION Non Verbal Communication 1. kinesics (Body language) 2. Haptics (Touch ) 3. Proxemics (Space distancing) 4. Chronemics 5. Sign language 6. para language 13
- 14. 1/BODY LANGUAGE Facial expression Eye contact/ gaze Gestures Postures Personal appearance
- 23. Attributes of speaking which include the pitch, the tone, the volume, tempo, rhythm, articulation, resonance, nasality and even the accent of the speaker collectively known as paralanguage, we can understand mood and the situation by paralanguage expressions 23 Para language
- 24. FORMS OF COMMUNICATION 1. Interpersonal communication 2. Intrapersonal Communication 3. Small Group communication 4. One-to-group communication 5. Mass communication
- 25. ONE-TO-GROUP COMMUNICATION involves a speaker who seeks to inform, or motivate an audience. Example is a teacher and a class of students.
- 26. SMALL GROUP COMMUNICATION is communication within formal or informal groups or teams. It is group interaction that results in decision making, problem solving and discussion within an organization. Examples would be a group planning a surprise birthday party for someone. A team working together on a project.
- 27. INTRAPERSONAL COMMUNICATION is communication that occurs in your own mind. It is the basis of your feelings, and beliefs. Examples are when you make any kind of decision – what to eat or wear. When you think about something – what you want to do on the weekend or when you think about another person.
- 28. • Examples are when you are talking to your friends. A teacher and student discussing an assignment.
- 30. Thank you