Chapter 8 - Maturity Level of HCI
- 1. MATURITY LEVEL OF HCI Muhammad Najib DS, S.Kom., M.T
- 2. BACKGROUND HCI is a discipline that is devoted to helping people meet their needs and goals by using accessibility, meaning and satisfaction with computer technology HCI paradigm changed little at the beginning of the new millennium (in 2000), which was built seriously to serve the development of the needs of people whose lives are more mobile and lifestyle are interconnected with increased expectations to support their lifestyles as a result of the emergence of computer technology From this condition, HCI will reach its maturity level
- 3. How to measure the maturity level of HCI There are several different perspectives for measuring maturity levels of HCI: Technology-based perspective: can be assessed on interaction technologies. Model-based perspective: can be assessed on the interaction models through their predictive power. Process-based perspective: can be assessed on its strength resulting in efficiency and effectiveness. One of the well-known is the CMM (capability maturity model) developed by SEI (the software engineering institute).
- 4. Present Levels of HCI Maturity Level 1 HCI: basic usability Includes a mixture of support to meet needs such as ease of use, ease of learning, protection of errors, finding errors, and efficiency of user performance on the use of computer technology. Examples of this stage: the use of graphical user interfaces (GUI), interaction metaphors, direct manipulation, point-and-click input devices, user interface management systems, GOMS (models, operators, methods, and selection rules) models, and design standards. HCI is aimed at the highest level of needs and purposes for use.
- 5. Present Levels of HCI Maturity (cont.) Level 2 HCI: collaborative, organizational, and role-based interaction At this level, computers are not only used for work, but are used to connect between users and computers. So that work can be done anywhere and anytime. Examples of these levels: the internet, enterprise computing systems, decision support systems, and research in the field of computer-supported cooperative work (CSCW). The HCI scope is expanded on organizational structure issues, work environment, organizational definitions, customization of processes, and work teams
- 6. Future HCI: Level 3: Individualized and Holictic Interaction The future computer environment Individualized and holistic interaction design Moving toward holistic interaction
- 7. The Future of Computer Environment (cont.) Computer technology will shift from general-purposes machines to special- purpose tools to support a specific task and information dissemination. This technology will support the use of smart cards, active whiteboards, home financial centers, active badges, wearable devices, implanted health aids, sensory networks, integrated media, virtual environments, intelligent agents, and highly mobile computing devices
- 8. The Future of Computer Environment The future of the computer environment will be ambitious, invisible, inherent, real, virtual, active, integrated, interconnected, interoperable, and mobile These environmental characteristics are: always alive, always in hand, pervasive, and mixed In this environment, the human body will be mixed with equipment through permanent use or installation, and humans will be in hybrid physical-virtual space populations
- 9. Individualized and Holistic Interaction Design Humans will be more individual because technology will be tightly integrated in every interaction with experience around us, or in short, technology will provide all our needs without having to interact with other individuals. Holistic interaction is a concept for an interaction design approach that will help the development of productivity, performance, safety, cooperation, effective habits, and individual growth by respecting one's personal needs, goals and lifestyle, or in short, holistic considering all the things around humans are physical and inner
- 10. Individualized and Holistic Interaction Design (cont.) Holistic interaction design can also be directed at issues related to an individual's emotions and motivations. Working in a holistic environment will increase overlapping between fields of work, for example: HCI designers, architects, interior designers, fashion designers, organizational and business process specialists, therapists, and the like will work together to create new and integrated approaches that it is holistic
- 11. Moving Toward Holistic Interaction To achieve a holistic level of interaction, it cannot be done suddenly but must go through several changes that preceded it, namely: Changes in engineering Arrange the human interface The information-interaction counselor
- 12. Changes in Engineering / Engineering Process engineering plays an important role in the design and development of human-computer systems Engineering is one of the tools to achieve an ambitious computer environment, where HCI design will be increasingly broad to answer interaction design issues.
- 13. Stringing the Human Interface Described how the relationship between HCL and various types of engineering with the level of user needs to be addressed. An HCI can be said to reach a stage of maturity if there is a greater separation between interaction design and engineering, and an HCI design growth will be carried out outside of engineering.
- 14. Stringing the Human Interface (cont.) Assembling the human interface is the presence of 2 software units that can be designed and implemented individually, meaning: Each unit has a code that can be separated in several levels. Each unit cannot be developed together. Each unit cannot be designed and developed by the same individual or team. This reflects human differences in terms of interaction style, capabilities, and limitations.
- 15. The Information-Interaction Counselor In an ambitious, integrated, communication, media, commercial computer environment, entertainment that is connected with technology, makes it difficult for people to choose which combination of technologies gives maximum satisfaction according to their needs. The way that can help is to use the information-interaction counselors (IICs).
- 16. The Information-Interaction Counselor (cont.) IICs are software that together with the user will choose which combination of technologies should be used. IICs are like experts who are very experts in their fields. The example that now exists is CAD (computer-aided design).
- 17. Thank You ..