Introduction to
Management
Chapter 1
Prepared by
Anindita Saha Tumpa
Assistant Professor
Dept. of Business Administration
BUFT
Chapter Introduction to Management by AST
Management Is…
 Getting work done through others
 Efficiency – getting work done
with a minimum of effort, waste,
or expense
 Effectiveness – accomplishing
tasks that help fulfill
organizational objectives
 Management is the process of
planning and organizing the
resources and activities of a
business to achieve specific goals
in the most effective and efficient
manner.
Chapter Introduction to Management by AST
Effectiveness vs Efficiency
Effectiveness vs Efficiency
Basis of
Comparison
Efficiency Effectiveness
Meaning Efficiency is about doing
things in an optimal way,
for example doing it the
fastest or in the least
expensive way. It could
be the wrong thing, but
it was done optimally.
Effectiveness is about doing
the right task, completing
activities and achieving
goals.
What is it? Work is to be done in a
correct manner.
Doing accurate work.
Emphasis on Inputs and Outputs Means and Ends
Time Horizon Short Run Long Run
Ascertainment Strategy Implementation Strategy Formulation
Nature Of Management
 Universal
 Social
 Intangible
 Dynamic
 Goal-Oriented
 Production Factor
 Co-ordinating
 Crucial Part of Society
 Professional
 Process
Purposes Of Management
 Management ensures efficiency
 Management helps achieve socio-economic and
political goals
 Management ensures progress
 Management ensures utilization of other resources
 Makes much difference in ensuring a country’s
success
 Technology can bear no fruit without management
Chapter Introduction to Management by AST
Management Process/Functions of Management/
Management Cycle
• Determining organizational goals and a means for achieving them
• Outcome: companies usually have larger profits and faster growth
Planning
• Deciding where decisions will be made, who will do what jobs and
tasks, and who will work for whom
Organizing
• Inspiring and motivating workers to work hard to achieve
organizational goals
Leading
• Monitoring progress toward goal achievement and taking
corrective action when needed
Controlling
Levels Of Management
Managerial Skills
Chapter Introduction to Management by AST
Skills at different levels- Managers
need to possess
Mintzberg’s Managerial Roles
Interpersonal Roles - Mintzberg
 People intensive! (2/3 – 4/5 of
their time)
 3 Roles
Figurehead – public view –
ceremonial duties
Leader – motivate and encourage to
accomplish organizational objectives
Liaison – work with outside
individuals
Information Roles- Mintzberg
 Obtaining & sharing info (40% of
time)
 3 Roles
Monitor – scan environment
Disseminator – share info inside
company
Spokesperson – share info outside
Decisional Roles- Mintzberg
 4 Roles
Entrepreneur – adapts to change
Disturbance handler – problems
that need immediate attention
Resource allocator -
Negotiator – schedules, resources,
projects, raises, etc.
Concept of Productivity
 Productivity stands for “the rate at which a
company or country makes goods, usually
judged in connection with the number of
people and the amount of materials necessary
to produce the goods.”
 Productivity is generally regarded as a
measure of outputs divided by inputs. All of
the activities that you get done in a day may
be considered your output and the time you
put into them are your inputs.
Productivity = Output / Input
Key Terms
 Management
 Efficiency
 Effectiveness
 Nature
 Purpose
 Top managers
 Middle managers
 First-line managers
 Planning
 Organizing
 Leading
 Controlling
 Technical skills
 Human skills
 Conceptual skills
 Figurehead role
 Leader role
 Liaison role
 Monitor role
 Disseminator role
 Spokesperson role
 Entrepreneur role
 Disturbance handler role
 Resource allocator role
 Negotiator role
 Productivity

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Chapter Introduction to Management by AST

  • 1. Introduction to Management Chapter 1 Prepared by Anindita Saha Tumpa Assistant Professor Dept. of Business Administration BUFT
  • 3. Management Is…  Getting work done through others  Efficiency – getting work done with a minimum of effort, waste, or expense  Effectiveness – accomplishing tasks that help fulfill organizational objectives
  • 4.  Management is the process of planning and organizing the resources and activities of a business to achieve specific goals in the most effective and efficient manner.
  • 7. Effectiveness vs Efficiency Basis of Comparison Efficiency Effectiveness Meaning Efficiency is about doing things in an optimal way, for example doing it the fastest or in the least expensive way. It could be the wrong thing, but it was done optimally. Effectiveness is about doing the right task, completing activities and achieving goals. What is it? Work is to be done in a correct manner. Doing accurate work. Emphasis on Inputs and Outputs Means and Ends Time Horizon Short Run Long Run Ascertainment Strategy Implementation Strategy Formulation
  • 8. Nature Of Management  Universal  Social  Intangible  Dynamic  Goal-Oriented  Production Factor  Co-ordinating  Crucial Part of Society  Professional  Process
  • 9. Purposes Of Management  Management ensures efficiency  Management helps achieve socio-economic and political goals  Management ensures progress  Management ensures utilization of other resources  Makes much difference in ensuring a country’s success  Technology can bear no fruit without management
  • 11. Management Process/Functions of Management/ Management Cycle • Determining organizational goals and a means for achieving them • Outcome: companies usually have larger profits and faster growth Planning • Deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom Organizing • Inspiring and motivating workers to work hard to achieve organizational goals Leading • Monitoring progress toward goal achievement and taking corrective action when needed Controlling
  • 15. Skills at different levels- Managers need to possess
  • 17. Interpersonal Roles - Mintzberg  People intensive! (2/3 – 4/5 of their time)  3 Roles Figurehead – public view – ceremonial duties Leader – motivate and encourage to accomplish organizational objectives Liaison – work with outside individuals
  • 18. Information Roles- Mintzberg  Obtaining & sharing info (40% of time)  3 Roles Monitor – scan environment Disseminator – share info inside company Spokesperson – share info outside
  • 19. Decisional Roles- Mintzberg  4 Roles Entrepreneur – adapts to change Disturbance handler – problems that need immediate attention Resource allocator - Negotiator – schedules, resources, projects, raises, etc.
  • 20. Concept of Productivity  Productivity stands for “the rate at which a company or country makes goods, usually judged in connection with the number of people and the amount of materials necessary to produce the goods.”  Productivity is generally regarded as a measure of outputs divided by inputs. All of the activities that you get done in a day may be considered your output and the time you put into them are your inputs. Productivity = Output / Input
  • 21. Key Terms  Management  Efficiency  Effectiveness  Nature  Purpose  Top managers  Middle managers  First-line managers  Planning  Organizing  Leading  Controlling  Technical skills  Human skills  Conceptual skills  Figurehead role  Leader role  Liaison role  Monitor role  Disseminator role  Spokesperson role  Entrepreneur role  Disturbance handler role  Resource allocator role  Negotiator role  Productivity

Editor's Notes

  • #8: https://www.upgrad.com/blog/nature-scope-of-management/
  • #9: https://www.upgrad.com/blog/nature-scope-of-management/
  • #11: https://hbr.org/2022/11/what-really-makes-toyotas-production-system-resilient https://www.scribd.com/doc/138357422/Management-Function-Behaviour
  • #12: https://ordnur.com/apparel/management-levels-and-their-functions-in-textile-and-apparel/