3600managing
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A manager's job involves planning, organizing, leading, and controlling organizational resources to achieve goals efficiently and effectively. Managers work quickly, handle a variety of brief tasks, and prefer current and specific work. Their primary role is communication, using both verbal and written methods. Effective managers draw on a variety of skills, including technical, interpersonal, conceptual, diagnostic, communication, decision-making, and time management. Experience, education, and on-the-job training all contribute to developing strong management skills.
3600managing
- 1. Managing and the Manager's Job What do managers do, anyway?
- 2. What is a Manager’s Job? Peters and Waterman – Treating people decently and asking them to share and produce things that work. Drucker – To make people productive How would you define a manager’s job? ? ?
- 3. Organizational Resources Human resources: labor Financial: capital Physical: raw materials, production facilities and equipment Information: data
- 4. What is Management? A set of activities planning and decision making, organizing, leading, and controlling directed at an organization’s resources human, financial, physical, and information with the aim of achieving organizational goals in an efficient and effective manner.
- 5. The Manager’s Job - Traditional Approach Planning - Determine what goals to set, and how to achieve them. Organizing - Arranging tasks, delegating responsibility and allocating resources. Leading - Inspiring and empowering employees to work toward leader’s vision. Controlling - Measuring performance, compare with objectives, make corrections.
- 6. Basic Purpose of Management EFFICIENTLY Using resources wisely and in a cost-effective way EFFECTIVELY Making the right decisions and successfully implementing them And
- 7. Kinds of Managers by Level and Area Figure 1.3 Marketing Administration Other Human resources Operations Finance Middle managers Areas of Management Levels of Management First-line managers Top managers
- 8. Mintzberg “Managerial Work” Main Ideas Managers do a great deal of work quickly Managerial work is brief, fragmented, and varied Managers prefer working on things that are current, specific, and ad hoc Managers’ primary job is communication Managers like verbal communication best Managers control their own work.
- 9. Mintzberg's Managerial Roles Interpersonal: Sample Activity Figurehead: Cuts ribbon for new plant Leader: Encourages employees to improve productivity Liaison: Coordinates activities of two project groups.
- 10. Mintzberg's Managerial Roles Informational: Sample Activity Monitor: Scans industry reports for trends Disseminator: Sends memos outlining new organizational goals Spokesperson: Makes a speech to discuss plans for growth.
- 11. Mintzberg's Managerial Roles Decisional: Sample activity Entrepreneur: Develops new product Disturbance handler: Resolves conflict Resource allocator: Reviews budget Negotiator: Works with union on contract.
- 12. The Nature of Managerial Work How CEOs spend a typical day Unscheduled Scheduled Meetings 59% Desk Work 22% Meetings 10% Telephone 6% Touring Facilities 3%
- 13. Managerial Skills Technical - can you do a market analysis? Interpersonal - are you a team player? Conceptual - do you see connections? Diagnostic - can you find the problem? Communication - can you convey ideas? Decision-Making - can you allocate resources? Time-Management - do you get things done?
- 14. Sources of Management Skills Figure 1.4 Sound educational base; continued life-long educational experiences Successful acquisition and utilization of basic management skills Initial job experiences; continued experiences through a variety of job assignments
- 15. Future Managers In California, UCSF study shows: 33% of all employees (ee’s) hold single, full-time job year round 22% of ee’s with full-time jobs have held them for at least three years 40% of all ee’s have held same job for past 3 years Given these statistics, what do you think managers will do in the future? ? ?