Chapter 7
Intrabusiness,
Intrabusiness E-Commerce
E-commerce activities conducted
within an organization
Between a business and its employees
Between units within the business
Among employees in the same business
Activities Between Units
Within a Business
Large corporations consist of
independent units that “sell” or “buy”
materials, products, and services from
each other
These transactions can easily be
accomplished over the intranet
Network constructed to link dealerships
owned by the corporation
Support communication
Collaboration
Execution of transactions
Intranets
Intranet—a corporate LAN or wide area
network (WAN) that uses Internet
technology and is secured behind a
company’s firewalls; designed to serve the
internal informational needs of a company
Provides Internet capabilities, search
engines, tools for communication and
collaboration
Intranets (cont.)
Fairly safe within company firewalls
Employees can get out on the Web easily
Outsiders cannot get into the intranet
Change organizational structures and
procedures, help reengineer corporations
More intranet examples:
Business intelligence
Public services
Corporate information
Customer service
Building Intranets
To build an intranet, a company needs:
Web servers
Browsers
Web publishing tools
Back-end databases
TCP/IP networks (LAN or WAN)
Firewalls
Exhibit 7.1
Architecture of an Intranet
Intranet Functionalities
Intranet functionalities
Web-based database access for ease of use
Search engines, indexing engines,
directories assisted by keyword search
Interactive communication—chatting, audio
support, videoconferencing
Document distribution and workflow
Groupware
Conduit for computer-based telephony
system
Extending the Corporate
Intranet
What comes next?
Enterprise (Corporate) Portals
Corporate (enterprise) portal—a gateway
for entering a corporate Web site, enabling
communication, collaboration, and access
to company information
Provide single-point access to specific
enterprise information and applications available
on:
Internet
Intranets
Extranets
Companies may have separate portals for
outsiders and for insiders
Corporate Portal as a Gateway to
Information
Intranet/Portal Example:
Cadence Design Systems
Business challenge
Support customer’s entire product development
cycle
Sales
Delivery
Needed a real understanding of organization’s
issues while interacting with customers
Coordination
Communication

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Chp7 intranet

  • 2. Intrabusiness E-Commerce E-commerce activities conducted within an organization Between a business and its employees Between units within the business Among employees in the same business
  • 3. Activities Between Units Within a Business Large corporations consist of independent units that “sell” or “buy” materials, products, and services from each other These transactions can easily be accomplished over the intranet Network constructed to link dealerships owned by the corporation Support communication Collaboration Execution of transactions
  • 4. Intranets Intranet—a corporate LAN or wide area network (WAN) that uses Internet technology and is secured behind a company’s firewalls; designed to serve the internal informational needs of a company Provides Internet capabilities, search engines, tools for communication and collaboration
  • 5. Intranets (cont.) Fairly safe within company firewalls Employees can get out on the Web easily Outsiders cannot get into the intranet Change organizational structures and procedures, help reengineer corporations More intranet examples: Business intelligence Public services Corporate information Customer service
  • 6. Building Intranets To build an intranet, a company needs: Web servers Browsers Web publishing tools Back-end databases TCP/IP networks (LAN or WAN) Firewalls
  • 8. Intranet Functionalities Intranet functionalities Web-based database access for ease of use Search engines, indexing engines, directories assisted by keyword search Interactive communication—chatting, audio support, videoconferencing Document distribution and workflow Groupware Conduit for computer-based telephony system
  • 10. Enterprise (Corporate) Portals Corporate (enterprise) portal—a gateway for entering a corporate Web site, enabling communication, collaboration, and access to company information Provide single-point access to specific enterprise information and applications available on: Internet Intranets Extranets Companies may have separate portals for outsiders and for insiders
  • 11. Corporate Portal as a Gateway to Information
  • 12. Intranet/Portal Example: Cadence Design Systems Business challenge Support customer’s entire product development cycle Sales Delivery Needed a real understanding of organization’s issues while interacting with customers Coordination Communication