Cisco - Collaboration Enabled Business Transformation

This document discusses how collaboration technologies can enable business transformation. It describes a sales transformation solution that uses collaboration tools to help sales specialists find the right people, interact virtually without compromising, and measure business results. The solution combines technology, process, and culture changes. It has led to increases in external interactions and satisfaction ratings, as well as reductions in time spent and expenses. Companies can save full-time employees and improve work-life balance using these virtual collaboration solutions.