Cisco spa303 quick start guide
- 1. Quick Start Guide Cisco Small Business SPA 300 Series IP Phone Models SPA 301 and SPA 303 Package Contents • SPA 300 Series IP Phone • Phone Stand • RJ-45 Ethernet Cable • Quick Start Guide • Product CD-ROM Welcome Thank you for choosing the Cisco SPA 300 Series IP Phone. This guide describes how to physically install your Cisco SPA 300 Series IP Phone and how to perform some basic tasks. Before You Begin Before you begin the installation, make sure that your Internet Telephony Service is configured and active. For example, your phone will be registered to a device (such as a Cisco Unified Communications 500 Series or a third-party application server) that provides your phone service. Getting to Know the Cisco SPA 301 IP Phone 1 2 # Phone Feature Description 1 Handset Pick up to place or answer a call. 2 Message Waiting/ Status Indicator The LED color indicates the phone or message status. A solid red LED indicates that you have a new voice mail message. See the Cisco Small Business IP Phone SPA 300 Series User Guide (SIP) or the Cisco Unified Communications Manager Express for the Cisco Small Business IP Phone SPA 300 Series User Guide for more information on the LED colors and status. 3 Ringer button Push to the On position to turn the ringer on. Push to the Off position to turn the ringer off. 4 Voice mail button Press to access voice mail (must be set up by your phone system administrator). 5 Flash button Press to place a call on hold and open another line. 6 Redial button Press to redial the last number called. 7 Volume button Press repeatedly to increase the volume of the handset (when the handset is off the phone) or ringer volume (when the handset is on the phone). 8 Keypad Use to dial phone numbers. Installing Your Cisco SPA 301 IP Phone 3 STEP 1 Turn the phone body over to expose the ports on the back of the unit. STEP 2 Insert the long end of the phone cord into the handset port on the phone body that is marked with a phone symbol (labeled 2 in photo). STEP 3 Insert the other end of the phone cord into the port at the bottom of the handset (not shown). STEP 4 Connect your phone to the network: • Using an Ethernet Connection—Insert one end of the Ethernet cable into the network port on the phone body marked “WAN” (labeled 3 in photo). Insert the other end of the Ethernet cable into the appropriate device, such as a network switch, on your network. • Using a Wireless Connection—You can use a Cisco WBP54G Wireless-G Bridge with the IP phone to create a wireless connection between the phone and the network. See the WBP54G documentation on Cisco.com for more information. STEP 5 Insert one end of the power cord into an outlet and insert the other end of the power cord into the power port on the phone body (labeled 1 in photo). NOTE To power the phone through the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. See the Cisco POES5 documentation on Cisco.com for more information. STEP 6 (Optional) To install the phone on a vertical surface, use the Cisco MB100 Wall Mount bracket. See the Cisco Small Business IP Phone SPA 300 Series User Guide (SIP) or the Cisco Unified Communications Manager Express for the Cisco Small Business IP Phone SPA 300 Series documents on Cisco.com for more information. After your phone is successfully connected to the network and receives a basic configuration, you should hear a dial tone when picking up the handset. 4 Getting to Know the Cisco SPA 303 IP Phone
- 2. # Phone Feature Description 1 Handset Pick up to place or answer a call. 2 Message Waiting Indicator Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Small Business Support US: 1-866-606-1866 (Toll Free, 24/7) Small Business Support Global Contact Numbers Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) © 2010 Cisco Systems, Inc. All rights reserved. 78-19374-01B0 Displays solid red when you have a new voice mail message. Flashes red during an incoming call or when the phone’s firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. 4 Line keys Indicates phone line status. When lit: Green: Line is idle. Red (steady): Line is active or in use. Red (blinking): Line is on hold. Orange: Line is unregistered and cannot be used. NOTE Line key colors depend on your phone system and can vary. These keys can also be programmed by your phone system administrator to perform functions such as speed dial, call pickup, or monitoring an extension. # Phone Feature Description 5 Softkey buttons Press a softkey button to perform the action shown on the label on the LCD screen above. Softkeys vary depending on your phone system. See your phone user guide for more information. 6 Navigation button Press an arrow to scroll left, right, up, or down through items shown on the LCD screen. 7 Messages button Press to access voice mail (must be set up by your phone system administrator). 8 Hold button Press to place a call on hold. 9 Setup button Press to access a menu to configure features and preferences (such as your directory and speed dials), access your call history, and set up functions (such as call forwarding). 10 Mute button Press to mute or unmute the phone. When phone is muted, the button glows red. A flashing mute button indicates the network connection cannot be found. 11 Headset button Push to turn the headset on or off. When the headset is on, the button glows green. 12 Volume button Press + to increase the volume and - to lower the volume of the handset, headset, speaker (when the handset is off the phone), or ringer volume (when the handset is on the phone). 13 Speaker button Push to turn the speaker on or off. When the speaker is on, the button glows green. 14 Keypad Use to dial phone numbers, enter letters, and choose menu items. Installing Your Cisco SPA 303 IP Phone 5 Use these procedures to install the phone and connect it to your network. STEP 1 Turn the phone body over to expose the ports on the back of the unit. STEP 2 Insert the long end of the phone cord into the handset port on the phone body that is marked with a phone symbol (labeled 5 in photo). STEP 3 (Optional) Route the phone cord through the cable slot (labeled 4 in photo). STEP 4 Insert the other end of the phone cord into the port at the bottom of the handset (not shown). STEP 5 Connect the phone stand by lining up the tabs on the stand (not shown) with the slots on the phone body. Slide the bottom tabs into the lower slots on the phone body (labeled 1 in photo) and lightly press down on the stand. It should easily slide into the upper stand slots. Do not force. STEP 6 Connect your phone to the network: • Using an Ethernet Connection—Insert one end of the Ethernet cable into the network port on the phone body marked “SW” (labeled 3 in photo). Insert the other end of the Ethernet cable into the appropriate device, such as a network switch, on your network. • Using a Wireless Connection—You can use a Cisco WBP54G Wireless-G Bridge with the IP phone to create a wireless connection between the phone and the network. See the WBP54G documentation on Cisco.com for more information. STEP 7 Insert one end of the power cord into an outlet and insert the other end of the power cord into the power port on the phone body (labeled 6 in photo). NOTE To power the phone through the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. See the Cisco POES5 documentation on Cisco.com for more information. STEP 8 (Optional) To provide network access to a PC, connect one end of an additional Ethernet cable (not provided) to the PC port on the back of the phone body (labeled 2 in photo). Connect the other end of the Ethernet cable to the network port on your PC. STEP 9 (Optional) To install the phone on a vertical surface, use the Cisco MB100 Wall Mount bracket. See the Cisco Small Business IP Phone SPA 300 Series User Guide (SIP) or the Cisco Unified Communications Manager Express for the Cisco Small Business IP Phone SPA 300 Series documents on Cisco.com for more information. After your phone is successfully connected to the network and receives a basic configuration, you should hear a dial tone when picking up the handset or pressing the speakerphone button, and your phone line keys should glow green (depending on your phone system). Using Your IP Phone 6 Placing or Answering Calls Pick up the handset and dial (SPA 301/303), or press the Speaker or Headset button (SPA 303). Putting a Call on Hold To put a call on hold, press the Flash (SPA 301) or Hold (SPA 303) button. The caller hears a series of three rapid beeps or music while on hold. To resume the call, press Flash (SPA 301) or the flashing red line button for the call (SPA 303). Ending a Call If you are using the handset, hang up (SPA 301/303). If you are using the speakerphone (SPA 303), press the Speaker button. If you are using the headset (SPA 303), press the Headset button. Where to Go From Here Support Cisco Small Business Support Community www.cisco.com/go/smallbizsupport Cisco Small Business Support and Resources www.cisco.com/go/smallbizhelp Phone Support Contacts www.cisco.com/en/US/support/ tsd_cisco_small_business _support_center_contacts.html Cisco Small Business Firmware Downloads www.cisco.com/go/smallbizfirmware Select a link to download firmware for Cisco Small Business Products. No login is required. Downloads for all other Cisco Small Business products, including Network Storage Systems, are available in the Download area on Cisco.com at www.cisco.com/go/ software (registration/login required). Product Documentation Cisco SPA 301 Cisco SPA 303 www.cisco.com/go/ 300phonesresources Cisco Small Business Phone Accessories www.cisco.com/en/US/products/ps10042/ index.html Cisco Small Business Cisco Partner Central for Small Business (Partner Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb 7