C.L.A.I.M. Implementation Model
1 like253 views
This document introduces the C.L.A.I.M. implementation model for improving processes and introducing change. The model consists of 5 steps: Clean up for the New System, Layout the New System, Apply the New System, Improve the New System, and Maintain the New System. The goal is to help organizations think through improvement rollouts and ensure changes are properly prepared for, implemented, and sustained over time.
C.L.A.I.M. Implementation Model
- 2. Created by Tom Curtis 2010-2011 Blog: www.onimproving.blogspot.com Other presentation on www.slideshare.net Under Onimproving Email: ideamerchants@gmail.com All pictures taken by Author
- 3. INTRODUCTION This is a simple model to be used for improvement introduction and implementation. The goal of this slide set is to help us think through this model and its elements to improve our rollouts and change efforts. We often forget or skip the first and last steps of this process, to prepare and to maintain. Doing them well will help our improvement stick and allow us move on to the next improvement that we need to make. I invite you to review and incorporate to help your change efforts. --Tom Curtis
- 4. CLAIM IMPLEMENTATION MODEL CLAIM model • Clean up for the New System • Layout the New System • Apply the New System • Improve the New System • Maintain the New System
- 5. CLEAN UP FOR THE NEW SYSTEM WRAPS • Walk the current process • Review current documentation • Assess what is required to bring new • Prepare the environment for new • Set expectations for change
- 6. LAYOUT THE NEW SYSTEM MADE • Map the new system • Assign roles, activities, & audits • Develop the standards & reporting • Entrench through training
- 7. APPLY THE NEW SYSTEM BARD • Begin using • Audit to ensure standard is followed • Retrain as needed • Document lessons
- 8. IMPROVE THE NEW SYSTEM FRAME • Find improvement opportunities • Review opportunities • Approve opportunities • Make changes • Ensure update of documentation and retraining take place
- 9. MAINTAIN THE NEW SYSTEM FACE • Follow the documentation • Audit as planned • Continue to improve • Evaluate periodically