Client Satisfaction Measurement and Division Tracking System
- 1. IMPLEMENTATION OF THE CLIENT SATISFACTION MEASUREMENT (CSM) FORM AS PRESCRIBED BY THE ANTI- RED TAPE AUTHORITY JOIELYN D. PASCO AO-IV(RECORDS OFFICER)/ CSM COMMITTEE CHAIR DESIGNATE
- 2. MANAGING SCHOOL LEVEL CLIENT SATISFACTION MEASUREMENT (CSM FORM) USING MS 365 FORMS and PRINTED MARVIN G. MINGUILLAN IT OFFICER I
- 3. Managing the School Level CSM Online Requirements 1. School MS365 Account/ Individual MS 365 Account with tenant of @deped.gov.ph 2. Tablet/ Desktop intended for CSM 3. Internet
- 4. Managing the School Level CSM Online • Acceptance of Employment Application for Teacher 1 Position (Walk-in) • Acceptance of Employment Application for Teacher 1 Position (Online) Updated Services.
- 5. Managing the School Level CSM Online • Borrowing of Learning Materials from the School Library/ Learning Resource Center • Distribution of Printed SLM in Learning Modality Updated Services online.
- 6. Managing the School Level CSM Online • Enrollment (Walk In) • Enrollment (Online) • Issuance of Requested Documents in CTC and Photocopy (Walk In) • Issuance of Requested Documents in CTC and Photocopy (Online) Updated Services online.
- 7. Managing the School Level CSM Online • Issuance of School Clearance for different purposes. • Issuance of School Forms, Certifications, and other School Permanent Records Updated Services online.
- 8. Managing the School Level CSM Online • Public Assistance (Walk in/phone call) • Public Assistance (Email/ Social Media) Updated Services online.
- 9. Managing the School Level CSM Online • Receiving and releasing of communications and other documents • Reservation Process of the use of School Facilities • Request for Personnel Records for Teaching/ Non-teaching Personnel Updated Services online.
- 10. https://bit.ly/SchoolCSM Online Version of School CSM
- 11. Online CSM For Schools, Duplicate or make a copy of the Sample CSM from Central Office.
- 12. Schools are required to change/ edit the online CSM • School ID • School Name • Services
- 13. Schools may change the settings of the form based on the needs • Who can fill out this form • Options for Responses • Response Receipts
- 14. After setting up the online MS Forms, schools may use any Shortener URL Links for dissemination.
- 15. Schools can view the responses or download the Excel File more detailed responses
- 16. Schools can view the responses or download the Excel File more detailed responses
- 17. Offline or the printed version. Schools may revise but the default indicators must be present
- 19. ehris.depedsurigaodelsur.com Online Version of Division CSM available on SDO Portal (EHRIS)
- 20. RE-ORIENTATION OF NEWLY- IMPROVED DOCUMENT TRACKING OF SDO SURIGAO DEL SUR MARVIN G. MINGUILLAN IT OFFICER I
- 21. Issues on previous DTS: • Backlogs over a year • Tracking History • Data Privacy • Division Access only
- 22. ehris.depedsurigaodelsur.com All Teaching and Non-teaching personnel must have SDO Portal (EHRIS) Account
- 23. New Features: • Barcode Scanner Feature • Generating QR Code • Tracking History • Enhance User Interface
- 24. New version of Document Tracking System
- 25. Process flow: Create and Forward DTS NTP/ TP Received and Manage DTS Records Section Tracking Processing