![References
Big Interview. (2017, April 1). How to answer: tell me about yourself. YouTube.
https://youtu.be/MmFuWmzeiDs
Big Interview. (2018, October 25). How to answer tell me about yourself (for new grads
and freshers). YouTube. https://youtu.be/sN5AGS1abxA
Guffrey, M. E., Loewy, D., & Almonte, R. (2019). Essentials of business communication
(9th Canadian Edition). Nelson.
Jamieson, L. (2019). Chapter 13: Communicating in the digital-age workplace
[PowerPoint slides]. Nelson.](https://image.slidesharecdn.com/chpt13interviewsandfollow-up-210316005156/85/COMM-100-Chpt-13-Interviews-and-Follow-Up-24-320.jpg)
![Image Sources
[Employer with resume] [Photo]. [n.d.]. Colonial Life.
https://images.app.goo.gl/mko8GbFddkenZ5J9A
[Examples of business wear] [Illustation]. [n.d.]. Medium.
https://images.app.goo.gl/WGeNaANsiMvPpGHGA
[Man walking into interview with red folder] [Illustration]. [n.d.].Executive Grapevine.
https://images.app.goo.gl/wj4jjXCU9tDg4D218
[Person reviewing resume] [Illustration]. [n.d.]. Formplus.
https://images.app.goo.gl/5SE8WoQRs245L1Va9
[Question marks] [Illustration]. [n.d.]. Career Confidential.
https://images.app.goo.gl/ZxFUfnXkA4NxN1sP6
[Woman cleaning up digital footprint] [Illustration]. [n.d.].Hanbe531’s Blog.
https://images.app.goo.gl/HdM1jjSV8doCRAHv8
[Woman shaking man’s hand] [Photograph]. [n.d.]. Forbes.
https://images.app.goo.gl/QFGXJT6H4BX1nqVz7](https://image.slidesharecdn.com/chpt13interviewsandfollow-up-210316005156/85/COMM-100-Chpt-13-Interviews-and-Follow-Up-25-320.jpg)
![Image Sources
[Woman sitting and waiting] [Photograph]. [n.d.] Cosmopolitan.
https://images.app.goo.gl/c2RuyhCPrTYPaLrn6
[Woman displaying different body language] [Photograph]. [n.d.] Michael Page Canada.
https://images.app.goo.gl/J3KinHEVe2YFuS5p6](https://image.slidesharecdn.com/chpt13interviewsandfollow-up-210316005156/85/COMM-100-Chpt-13-Interviews-and-Follow-Up-26-320.jpg)
COMM 100 Chpt 13 Interviews and Follow-Up
- 1. Business Communication Adapted from NETA PowerPoint for Essentials of Business Communication by Lisa Jamieson Interviews and Follow-Up
- 2. Interview Purpose: Employer • Assess abilities • Discuss knowledge and experience • See what motivates you • Determine fit Image source
- 3. Interview Purpose: Employee • Demonstrate potential • Expand on resume • Learn more about job • Determine fit Image source
- 4. Interview Types • Screening • One-on-one • Panel • Group • Sequential • Stress • Online, telephone, and virtual
- 5. Interview Preparation • Know interviewing sequence • Review job ad and application materials • Research company Image source
- 6. Clean up Digital Dirt • Remove questionable content • Stay positive • Employed? Don’t post about job search Image source
- 7. Dress for Success • Dress in business attire • Outfit is clean, ironed, and fits • Personal hygiene Image source
- 8. Arrival • 15 minutes early • Test-run commute • Be polite to front desk • Bring application material Image source
- 9. Meet and Greet • Confident handshake • Introduce and repeat names • Be polite Image source
- 10. During the Interview • Avoid distractors • Project confident body language • Convey enthusiasm Image source
- 11. Interview Actions to Avoid
- 12. Typical Questions • Questions to get acquainted • Questions to gauge interest • Questions about your experience • Questions about the future • Challenging questions • Situational questions • Behavioural questions
- 15. Behavioural Questions Describe a situation where you worked with a group of people to accomplish a project or task. S ituation T ask A ction R esult
- 16. Describe Situation / Task Describe a situation where you worked with a group of people to accomplish a project or task. “As the Treasurer of a charity fashion show for my soccer club last December…”
- 17. Identify Action Describe a situation where you worked with a group of people to accomplish a project or task. “I collected all revenues, prepared all tax receipts, and submitted documentation for charitable status…”
- 18. Provide Results Describe a situation where you worked with a group of people to accomplish a project or task. “with the final report showing a 22% increase in donations over prior year.”
- 19. Illegal and Inappropriate Questions • Marital status / family status • Age • Religion • Sexual orientation • Pregnancy status Interviewers should not ask about your: • “I haven’t been asked that question before in an interview: why do you ask?” • “Could you explain how this relates to the job duties?” Tactfully deflect these questions
- 20. Ask Your Own Questions About… • Company culture • Leadership • Clarification • Key concerns Image source
- 21. After the Interview • Thank your interviewer • Contact your references • Follow up
- 22. Other Employment Documents • Application form • Application or résumé follow-up message • Rejection follow-up message • Job acceptance and rejection messages • Resignation letter
- 23. Summary • Explain the purposes and types of job interviews. • Describe what to do before an interview to make an impressive initial contact. • Describe what to do during an interview to create a favourable impression. • Describe what to do immediately after an interview to maintain the positive impression you’ve created. • Prepare other employment-related documents.
- 24. References Big Interview. (2017, April 1). How to answer: tell me about yourself. YouTube. https://youtu.be/MmFuWmzeiDs Big Interview. (2018, October 25). How to answer tell me about yourself (for new grads and freshers). YouTube. https://youtu.be/sN5AGS1abxA Guffrey, M. E., Loewy, D., & Almonte, R. (2019). Essentials of business communication (9th Canadian Edition). Nelson. Jamieson, L. (2019). Chapter 13: Communicating in the digital-age workplace [PowerPoint slides]. Nelson.
- 25. Image Sources [Employer with resume] [Photo]. [n.d.]. Colonial Life. https://images.app.goo.gl/mko8GbFddkenZ5J9A [Examples of business wear] [Illustation]. [n.d.]. Medium. https://images.app.goo.gl/WGeNaANsiMvPpGHGA [Man walking into interview with red folder] [Illustration]. [n.d.].Executive Grapevine. https://images.app.goo.gl/wj4jjXCU9tDg4D218 [Person reviewing resume] [Illustration]. [n.d.]. Formplus. https://images.app.goo.gl/5SE8WoQRs245L1Va9 [Question marks] [Illustration]. [n.d.]. Career Confidential. https://images.app.goo.gl/ZxFUfnXkA4NxN1sP6 [Woman cleaning up digital footprint] [Illustration]. [n.d.].Hanbe531’s Blog. https://images.app.goo.gl/HdM1jjSV8doCRAHv8 [Woman shaking man’s hand] [Photograph]. [n.d.]. Forbes. https://images.app.goo.gl/QFGXJT6H4BX1nqVz7
- 26. Image Sources [Woman sitting and waiting] [Photograph]. [n.d.] Cosmopolitan. https://images.app.goo.gl/c2RuyhCPrTYPaLrn6 [Woman displaying different body language] [Photograph]. [n.d.] Michael Page Canada. https://images.app.goo.gl/J3KinHEVe2YFuS5p6
Editor's Notes
- #3: Prior to slide ask student for ideas on purposes of interviews. Write ideas on board.
- #4: Prior to slide ask student for ideas on purposes of interviews. Write ideas on board.
- #5: Discuss each type of interview. Ask students about their experiences with the different types of interviews.
- #11: Remember that employers want to hire people who have confidence in their own abilities. Let your nonverbal messages show that you are secure.
- #13: Go through the typical questions on pp. 312–317. Have the students try mock interviews.
- #21: Discuss questions to ask interviewers on p. 317.
- #23: The authors discuss each document in detail on pp. 321–323. Ask students about their experiences with each document.