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Retail vs. Marketplace
Commerce in Context
BuildaBazaar’s Weekly Bulletin
Version 4
April 27, 2013
Views mentioned here are personal
Infibeam and Buildabazaar does not endorse any statements made during the
presentation
• Google Analytics (GA) is a free service offered by Google
(also has a paid version)
• It provides statistics and reports about the visitors and
transactions in a website.
• It is advanced tool that analyzes:
 Website traffic
 Conversions ( sales, downloads, registrations etc)
 E-commerce transaction data
What is Google Analytics?
Discussion points
• Where do the visitors come from?
• What they want?
• Do they stay? Do they come back and try again?
• Which traffic sources are working?
Google analytics
• Traffic & Sources Overview report
• Traffic flow report
• Landing and Existing pages report
• In page analytics report
Four valuable tips to hustle with data
Traffic & Sources Overview report
Sources Overview Report
•Search is a cheap source of traffic; typically ranges between 50 – 70% on all
Buildabazaar sites
•A healthy balance of search : direct : inorganic (campaign + referral) traffic is good for
your website
Traffic flow report (1/2)
Highlight traffic through here
View only this segment
Explore traffic through here
Group details
Traffic flow report (2/2)
One can drill down to the product
level as to the source and
destination of traffic flow and
take corrective actions (if any)
Landing & existing pages report (1/3)
Top landing pages, time spent on them and bounce rates of your website; provides key insights on customer behaviour
Bounce rate:
Bounce rate is the percentage of visits that view only one page before exiting
Possible reasons for a high bounce rate:
 Poor website design
 User’s are looking for something else
 Page clustered with ads
 Proper navigation structure not available
 Product viewed does not have right description, pictures
 Product pricing is not right
Landing &existing pages report (2/3)
Landing &existing pages report (3/3)
In page analytics (1/3)
In page analytics (2/3)
• In page analysis answers the following questions:
 What links are users clicking?
 Is the layout optimal for what I want users to accomplish on the page?
 Are my users seeing the content I want them to see?
 Are my users finding what they're looking for on the page?
 Are my calls to action motivating or visible enough?
In page analytics (3/3)
Example Stores :
Multi Column Header Dropdown Menu
Disclaimer: The feature is non customizable and is provided on an as – is basis.
 Feature: A menu feature that
dynamically displays product
categories on your store, through
multiple columns in a dropdown
menu, with other useful links and
information across the web pages.
The dropdown menu appears with
a mouse hover over the menu.
 Benefits: Provides ease of
convenience to customers in
accessing product categories in a
more organized category-sub
category pattern. Makes your store
user friendly, informative and
appealing.
Questions & Answers

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Commerce in context ver.04

  • 1. Retail vs. Marketplace Commerce in Context BuildaBazaar’s Weekly Bulletin Version 4 April 27, 2013 Views mentioned here are personal Infibeam and Buildabazaar does not endorse any statements made during the presentation
  • 2. • Google Analytics (GA) is a free service offered by Google (also has a paid version) • It provides statistics and reports about the visitors and transactions in a website. • It is advanced tool that analyzes:  Website traffic  Conversions ( sales, downloads, registrations etc)  E-commerce transaction data What is Google Analytics?
  • 3. Discussion points • Where do the visitors come from? • What they want? • Do they stay? Do they come back and try again? • Which traffic sources are working? Google analytics
  • 4. • Traffic & Sources Overview report • Traffic flow report • Landing and Existing pages report • In page analytics report Four valuable tips to hustle with data
  • 5. Traffic & Sources Overview report
  • 6. Sources Overview Report •Search is a cheap source of traffic; typically ranges between 50 – 70% on all Buildabazaar sites •A healthy balance of search : direct : inorganic (campaign + referral) traffic is good for your website
  • 7. Traffic flow report (1/2) Highlight traffic through here View only this segment Explore traffic through here Group details
  • 8. Traffic flow report (2/2) One can drill down to the product level as to the source and destination of traffic flow and take corrective actions (if any)
  • 9. Landing & existing pages report (1/3) Top landing pages, time spent on them and bounce rates of your website; provides key insights on customer behaviour
  • 10. Bounce rate: Bounce rate is the percentage of visits that view only one page before exiting Possible reasons for a high bounce rate:  Poor website design  User’s are looking for something else  Page clustered with ads  Proper navigation structure not available  Product viewed does not have right description, pictures  Product pricing is not right Landing &existing pages report (2/3)
  • 11. Landing &existing pages report (3/3)
  • 14. • In page analysis answers the following questions:  What links are users clicking?  Is the layout optimal for what I want users to accomplish on the page?  Are my users seeing the content I want them to see?  Are my users finding what they're looking for on the page?  Are my calls to action motivating or visible enough? In page analytics (3/3)
  • 15. Example Stores : Multi Column Header Dropdown Menu Disclaimer: The feature is non customizable and is provided on an as – is basis.  Feature: A menu feature that dynamically displays product categories on your store, through multiple columns in a dropdown menu, with other useful links and information across the web pages. The dropdown menu appears with a mouse hover over the menu.  Benefits: Provides ease of convenience to customers in accessing product categories in a more organized category-sub category pattern. Makes your store user friendly, informative and appealing.

Editor's Notes

  • #3: Can generate upto 85 different reports