SlideShare a Scribd company logo
Communications and Marketing Plan
Communications Plan
What IS a communications plan?
• what you want to accomplish with your organizations
communications (your objectives)
• ways in which those objectives can be accomplished (your
goals or program of work)
• to whom your organization communications will be addressed
(your audiences)
• how you will accomplish your objectives (the tools and
timetable)
• how you will measure the results of your program (evaluation)
Step 1: Communications Analysis
Some questions to ask yourself OR your team:
• What are we doing in terms of communication currently?
• Do we have any designated communications activities in our
community?
• If so, are they effective?
• If not, what kind of communications activities can we add?
Step 2: Define Objectives
What do we want to achieve?
• Better service?
• Volunteer loyalty?
• Donor/sponsor loyalty?
• More attendance at events?
• Increased visibility in community?
Step 3: Define Audiences
Who can we contact that might assist and/or influence/serve our
organization?
• related community organizations
• volunteers
• potential volunteers
• important community spokespeople/influencers
• local media
Step 4: Define Goals/How to Reach Goal
Ex: Our goal is to have a successful Winterfest event. How can we
reach potential attendees? Or media coverage? Decide what tools will
be used to accomplish stated goals.
Potential tools:
• Social Media
• Flyers and posters
• Local networking/community events
Step 5: Establish a timetable
Let’s put everything together and create an active timetable for
community events, social media posts, postering etc…
To do this we can use:
• Calendar
• Spreadsheet
• Google docs (if relevant)
Social Media Marketing Plan
What IS a social media marketing plan?
A social media marketing plan is the summary of everything you plan to
do and hope to achieve for your business or organization using social
networks. This plan should comprise an analysis of where your
accounts are today, goals for where you want them to be in the near
future, and all the tools you want to use to get there.
Step 1: Create social media goals and
objectives
What do we want from using social media?
• CREATE A LIST!
• What will the goal look like when completed?
• How will we track it?
• Use SMART
SMART
S – SPECIFIC
M – MEASURABLE
A – ATTAINABLE
R – RELEVANT
T – TIME BOUND
• SMART ex: “For Instagram we will share photos that communicate our
company culture. We will do this by posting three photos a week. The
target for each is at least 30 likes and 5 comments.”
Step 2: Conduct a social media analysis
Assess social media platforms and if they are successful, do some
accounts need to be deleted? Are they relevant to our goals?
• Do we use Facebook? Should we use it? Would it be useful for us?
• Instagram?
• Twitter?
• Pinterest?
Step 3: Create or improve your accounts
What platforms could you use that you might not already?
Step 4: Social Media Inspiration
Look at accounts to follow for inspiration:
• National Wildlife
• https://twitter.com/nwf
• American Sexual Health Assoc.
• https://twitter.com/infoASHA
• National Centre for Families Learning
• https://twitter.com/NCFL
• SACHA (Hamilton organization)
• https://twitter.com/SACHA_tweets
Step 5: Create Content Calendar
Your social media marketing plan should include a content marketing
plan, comprised of strategies for content creation and content
curation, as well as an editorial calendar.
• What types of content you intend to post and promote on social media
• How often you will post content
• Target audience for each type of content
• Who will create the content
• How you will promote the content
Content Calendar example:
PLATFORM TIME/DATE TOPIC POST LINK
FACEBOOK Monday January
9th @10:00 am
2017 Winterfest
announcement
Discover that
Hamilton is a city
that doesn't
hibernate in the
wintertime!
Celebrate with 10
fun-filled days
from February 4
to 20, 2017 (add
photo)
*(link to post here)
TWITTER
INSTAGRAM
BLOG
Step 6: Test, evaluate and adjust your plan
To find out what adjustments need to be made to your social media
marketing strategy, you should constantly be testing.
• Tracking clicks on posts, comments, and likes
• Do posts result in more volunteers or event attendees?
• Use online tools to track your posts such as:
• https://hootsuite.com (online analysis tool)
• Some platforms come with analytic tools. Ex: Facebook and
Instagram…
Press and Media Releases
What IS a press release? Why are they so important?
• Press releases publicize important or useful information about an
upcoming event or one that has occurred
• Press releases outline the event location and time, why it is
important, relevant contacts or people taking part in event, why the
media should choose to promote or feature your event
Writing a press release:
Anyone can write and submit a press release, free-of-charge to
multiple media outlets.
Press releases usually include:
• An eye catching headline
• Date time location of event
• Clear wording
• Fact based
• (Occasionally) a quote from employees or volunteers regarding event
Press release format:
FOR IMMEDIATE RELEASE: These words should appear at the top left of the page, in upper
case. If you don't want the story to be made public yet, write "HOLD
FOR RELEASE UNTIL ...." instead.
Headline Just like a headline in an newspaper. Make sure this describes the
content of the story.
City, State/Country - Month Day, Year These details precede the story and orient the reader.
Body This is where the actual story goes. There should be more than one
paragraph, each paragraph no more than a few sentences. If there is
more than one page, write "-more-" at the bottom of the page.
Company/organization info Include any background information about the company or
organization featuring in this press release.
Contact Information Include contact person, company name, phone/fax, email,
physical/postal address.
ENDS or ### This indicates the end of the press release.
(xxx words) If you like you could include the total number of words contained in
the press release.
LET’S WRITE A PRESS RELEASE!

More Related Content

PDF
Developing a Marketing & PR Strategy
PDF
Making the most of social media | North West Networking Group | 17 January 2018
PPTX
How to create and mesaure a content calendar
PPTX
Pin Down a Winning PR Strategy
PDF
Content Marketing Media Plan
PPTX
Social media strategy #digikent
PPT
Writing online campaign plans
DOCX
CommunicationsMarketing guide final version
Developing a Marketing & PR Strategy
Making the most of social media | North West Networking Group | 17 January 2018
How to create and mesaure a content calendar
Pin Down a Winning PR Strategy
Content Marketing Media Plan
Social media strategy #digikent
Writing online campaign plans
CommunicationsMarketing guide final version

What's hot (20)

PDF
Pinpoint, Prepare, and Perform with Social Media Analytics
PDF
Incorporating Digital Tools into your [Departmental] Marketing
PPTX
How to create a PR Calendar 2015
PPTX
Hut no. 8 UFSMM
PDF
Social Media Monitoring
PDF
Building A Social Media Plan
PPTX
Wendys Social Media Strategy
PDF
Keeping the content flowing
PDF
Managing and using your Social Media (New Forest Marque)
PPTX
Social Media Summer School - Session 2 (social media strategy & voice)
PPTX
Jasmine P Design
PDF
MASSbuys: Informing and Engaging Your Constituents Using Social Media
PDF
10 Ways to Engage on Twitter
PPTX
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
PDF
Producing Quality Content
PDF
SpotCo-Social Media Strategy: UFSMM
PPSX
6 habits for successful facbook marketing
PPTX
6 Steps to Social Media Success
PPT
Using Social Media as a Powerful Business Tool Part 2
PPTX
The Holy Grail Checklist: Planning A n Integrated, Powerful Multi - Channel C...
Pinpoint, Prepare, and Perform with Social Media Analytics
Incorporating Digital Tools into your [Departmental] Marketing
How to create a PR Calendar 2015
Hut no. 8 UFSMM
Social Media Monitoring
Building A Social Media Plan
Wendys Social Media Strategy
Keeping the content flowing
Managing and using your Social Media (New Forest Marque)
Social Media Summer School - Session 2 (social media strategy & voice)
Jasmine P Design
MASSbuys: Informing and Engaging Your Constituents Using Social Media
10 Ways to Engage on Twitter
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
Producing Quality Content
SpotCo-Social Media Strategy: UFSMM
6 habits for successful facbook marketing
6 Steps to Social Media Success
Using Social Media as a Powerful Business Tool Part 2
The Holy Grail Checklist: Planning A n Integrated, Powerful Multi - Channel C...
Ad

Viewers also liked (16)

PDF
Dons arcal 2016
PDF
Rahnamaye shabake majazi
PDF
94 95 علمی عملی
PDF
Procesos creativos de la realidad aumentada para crear proyectos emergentes
PPTX
PDF
EBITDA Improvement
PPTX
Vitamin D sources and merabolism
PPTX
PE_VC_ Capabilities Overview - Standard-3Q16
PPTX
PPT
Corneal Ulcer
PDF
Spark RDD : Transformations & Actions
PDF
Гефест Проекция
PDF
Ingate digital agency
PDF
Альфа-Пресс
PDF
PDF
Advertising Media Group
Dons arcal 2016
Rahnamaye shabake majazi
94 95 علمی عملی
Procesos creativos de la realidad aumentada para crear proyectos emergentes
EBITDA Improvement
Vitamin D sources and merabolism
PE_VC_ Capabilities Overview - Standard-3Q16
Corneal Ulcer
Spark RDD : Transformations & Actions
Гефест Проекция
Ingate digital agency
Альфа-Пресс
Advertising Media Group
Ad

Similar to Comm:Marketing Guide Slides (20)

PPTX
UFSMM Project 1 - Costa Vida Social Strategy
PPTX
Measuring and Managing A Social Media Presence
PDF
Communication for Positive Social Impact-Meetup#3-KBResources
PPTX
Social Media for Non Profits
PPTX
Social media marketing strategies
PDF
Digital media plan & Strategy
PDF
Social Media Crash Course for Pharmacies - Promotion and Time Management
PPTX
Great Beer is Not Enough: How Social Media can Create Raving Fans and Increas...
PPTX
Social Media & Content Marketing Portfolio
PPTX
Introduction to Social Media Marketing and Social Media Strategy
PDF
NRCC Social Media
PPTX
Social Media Strategy for Nonprofits
PPTX
Smart Social Media for Busy Nonprofits
PDF
Call Me Isa Social Media Strategy 2017
PDF
How to build a kickass public interest campaign - for NAMAC
PPTX
UNDP Social Media Training 17_march2016
PDF
AN ARTFUL APPROACH: Creating Content and Connecting with Your Audience
PPTX
Success on Social Media
PPTX
SOCIAL MEDIA PRESENTATION AND GUIDELINES.pptx
PPT
Social Media Marketing Strategy 2014
UFSMM Project 1 - Costa Vida Social Strategy
Measuring and Managing A Social Media Presence
Communication for Positive Social Impact-Meetup#3-KBResources
Social Media for Non Profits
Social media marketing strategies
Digital media plan & Strategy
Social Media Crash Course for Pharmacies - Promotion and Time Management
Great Beer is Not Enough: How Social Media can Create Raving Fans and Increas...
Social Media & Content Marketing Portfolio
Introduction to Social Media Marketing and Social Media Strategy
NRCC Social Media
Social Media Strategy for Nonprofits
Smart Social Media for Busy Nonprofits
Call Me Isa Social Media Strategy 2017
How to build a kickass public interest campaign - for NAMAC
UNDP Social Media Training 17_march2016
AN ARTFUL APPROACH: Creating Content and Connecting with Your Audience
Success on Social Media
SOCIAL MEDIA PRESENTATION AND GUIDELINES.pptx
Social Media Marketing Strategy 2014

Comm:Marketing Guide Slides

  • 2. Communications Plan What IS a communications plan? • what you want to accomplish with your organizations communications (your objectives) • ways in which those objectives can be accomplished (your goals or program of work) • to whom your organization communications will be addressed (your audiences) • how you will accomplish your objectives (the tools and timetable) • how you will measure the results of your program (evaluation)
  • 3. Step 1: Communications Analysis Some questions to ask yourself OR your team: • What are we doing in terms of communication currently? • Do we have any designated communications activities in our community? • If so, are they effective? • If not, what kind of communications activities can we add?
  • 4. Step 2: Define Objectives What do we want to achieve? • Better service? • Volunteer loyalty? • Donor/sponsor loyalty? • More attendance at events? • Increased visibility in community?
  • 5. Step 3: Define Audiences Who can we contact that might assist and/or influence/serve our organization? • related community organizations • volunteers • potential volunteers • important community spokespeople/influencers • local media
  • 6. Step 4: Define Goals/How to Reach Goal Ex: Our goal is to have a successful Winterfest event. How can we reach potential attendees? Or media coverage? Decide what tools will be used to accomplish stated goals. Potential tools: • Social Media • Flyers and posters • Local networking/community events
  • 7. Step 5: Establish a timetable Let’s put everything together and create an active timetable for community events, social media posts, postering etc… To do this we can use: • Calendar • Spreadsheet • Google docs (if relevant)
  • 8. Social Media Marketing Plan What IS a social media marketing plan? A social media marketing plan is the summary of everything you plan to do and hope to achieve for your business or organization using social networks. This plan should comprise an analysis of where your accounts are today, goals for where you want them to be in the near future, and all the tools you want to use to get there.
  • 9. Step 1: Create social media goals and objectives What do we want from using social media? • CREATE A LIST! • What will the goal look like when completed? • How will we track it? • Use SMART
  • 10. SMART S – SPECIFIC M – MEASURABLE A – ATTAINABLE R – RELEVANT T – TIME BOUND • SMART ex: “For Instagram we will share photos that communicate our company culture. We will do this by posting three photos a week. The target for each is at least 30 likes and 5 comments.”
  • 11. Step 2: Conduct a social media analysis Assess social media platforms and if they are successful, do some accounts need to be deleted? Are they relevant to our goals? • Do we use Facebook? Should we use it? Would it be useful for us? • Instagram? • Twitter? • Pinterest?
  • 12. Step 3: Create or improve your accounts What platforms could you use that you might not already?
  • 13. Step 4: Social Media Inspiration Look at accounts to follow for inspiration: • National Wildlife • https://twitter.com/nwf • American Sexual Health Assoc. • https://twitter.com/infoASHA • National Centre for Families Learning • https://twitter.com/NCFL • SACHA (Hamilton organization) • https://twitter.com/SACHA_tweets
  • 14. Step 5: Create Content Calendar Your social media marketing plan should include a content marketing plan, comprised of strategies for content creation and content curation, as well as an editorial calendar. • What types of content you intend to post and promote on social media • How often you will post content • Target audience for each type of content • Who will create the content • How you will promote the content
  • 15. Content Calendar example: PLATFORM TIME/DATE TOPIC POST LINK FACEBOOK Monday January 9th @10:00 am 2017 Winterfest announcement Discover that Hamilton is a city that doesn't hibernate in the wintertime! Celebrate with 10 fun-filled days from February 4 to 20, 2017 (add photo) *(link to post here) TWITTER INSTAGRAM BLOG
  • 16. Step 6: Test, evaluate and adjust your plan To find out what adjustments need to be made to your social media marketing strategy, you should constantly be testing. • Tracking clicks on posts, comments, and likes • Do posts result in more volunteers or event attendees? • Use online tools to track your posts such as: • https://hootsuite.com (online analysis tool) • Some platforms come with analytic tools. Ex: Facebook and Instagram…
  • 17. Press and Media Releases What IS a press release? Why are they so important? • Press releases publicize important or useful information about an upcoming event or one that has occurred • Press releases outline the event location and time, why it is important, relevant contacts or people taking part in event, why the media should choose to promote or feature your event
  • 18. Writing a press release: Anyone can write and submit a press release, free-of-charge to multiple media outlets. Press releases usually include: • An eye catching headline • Date time location of event • Clear wording • Fact based • (Occasionally) a quote from employees or volunteers regarding event
  • 19. Press release format: FOR IMMEDIATE RELEASE: These words should appear at the top left of the page, in upper case. If you don't want the story to be made public yet, write "HOLD FOR RELEASE UNTIL ...." instead. Headline Just like a headline in an newspaper. Make sure this describes the content of the story. City, State/Country - Month Day, Year These details precede the story and orient the reader. Body This is where the actual story goes. There should be more than one paragraph, each paragraph no more than a few sentences. If there is more than one page, write "-more-" at the bottom of the page. Company/organization info Include any background information about the company or organization featuring in this press release. Contact Information Include contact person, company name, phone/fax, email, physical/postal address. ENDS or ### This indicates the end of the press release. (xxx words) If you like you could include the total number of words contained in the press release.
  • 20. LET’S WRITE A PRESS RELEASE!

Editor's Notes

  • #4: Take a minute to discuss what kind of communications activities (if any) in organization (3-5 mins)
  • #5: Brainstorm together what community organizations might want to achieve with effective communications plan. (3-5 mins)
  • #6: Create list of potential audience in our community (5-7 mins)
  • #7: Group brainstorm together what tools we can use to reach our goal (3-5 mins)
  • #8: Take 10 minutes to get started on time table in booklet this then transition into Social Media This portion of the night should take from 6:00 to approx 6:30
  • #9: Videos here: https://www.youtube.com/watch?v=9m45nVsvvEY&t=30s Non profit vid: https://www.youtube.com/watch?v=UjcBvBtViE8 Both are ads but look PAST the ad and at content of video. (this portion should go from 6:30 – 7:30 or 7:40 with enough discussion and group activity)
  • #10: Brainstorm together and create a list of objectives and goals for using social media (5 mins)
  • #11: Brainstorm together and create a list of objectives and goals for using social media (5 mins)
  • #12: Conduct social media analysis together 5-10 minutes
  • #13: Take 5 minutes to update platforms and discuss/look at platforms that might be helpful
  • #14: Look at these accounts (3 mins)
  • #16: Take 10-15 minutes to create content calendar
  • #17: Go through facebooks analytic tools using Pretty Grit account look at Hootsuite (5 minutes) Should finish at around 7:40 THEN BREAK FOR 15 MINUTES Return at 7:55
  • #19: Come up with list of contacts of who in our community we might want to send our press release to (10 mins)
  • #20: Break down press release format and discuss (5 -10 minutes)
  • #21: Take 30 minutes to write and edit press release. Once completed work on and ask questions regarding social media and communications plan and general discussion Assign homework