Communication skills for project manager
- 1. Communication Skills Presented by : Muhammad Awais CMS # : 19236 STUDENT OF Engineering management at Riphah International University ,Islamabad
- 2. What is communication skills What are ingredients of communication skills Why project manager should need communication skills Impact of communication on project. Contents 12/14/2016
- 3. What is communication It is process of generating meaning by sending and receiving verbal or nonverbal symbol and signs. Communication is two way interactive process Communicating to others. How to response the information received from others. 12/14/2016
- 4. What are ingredients of communication skills (7’C for effective communication) Completeness Conciseness Consideration Concreteness Clarity Courtesy Correctness 12/14/2016
- 5. COMPLETENESS Message is complete when it contains all facts the reader or listener needs for the reaction you desire. Communication senders need to assess their message through the eyes of the receivers to be sure they have included all relevant information. 12/14/2016
- 6. Conciseness Conciseness is saying what you have to say in fewest possible words without sacrificing other C qualities. A concise message is complete without being wordy. 12/14/2016
- 7. Consideration Consideration means preparing every message with the message receivers in mind: put yourself at their place; being aware of their ideas, emotions, attitudes, desires, circumstances and probable reactions to your point. Handle the matter from their point of view, called as “you-attitude” 12/14/2016
- 8. Communicating concretely means being specific, definite rather than general. Use denotative words (dictionary based, direct) rather than connotative words (ideas, notions suggested by or associated with a word”. CONCRETENESS 12/14/2016
- 9. CLARITY Getting the meaning from your head into the head of your reader – accurately –is the purpose of clarity 12/14/2016
- 10. COHERENCE Words are correctly arranged so that ideas correctly convey the intended meaning. 12/14/2016
- 11. COURTESY Courtesy means not only aware of others perspective but feelings. Show respect and concern for others . Consider your audience 12/14/2016
- 12. CORRECTNESS Use of proper grammar, punctuation and spellings. Use the right level of language Check accuracy of figures, facts and words. 12/14/2016
- 13. Why Project manager needs skills of communication. Each step often requires a new task to discuss, because it’s dependent on another task or decision—or even another person. In order to be a successful project manager one must have to use communication skills first, and the tools second. The PMI (Project Management Institute) suggest a project manager should spend 90 percent of their time communicating. 12/14/2016
- 14. Impact of communication on project Project management is more than tools and process. It’s also about also people and working with them to produce projects that meet or exceed requirements If P.M are not making a strong effort to communicate with team, will likely fail 12/14/2016