Con9573 managing the oim platform with oracle enterprise manager

Editor's Notes

• #6: Slide Transition: I.T. budgets tell the same story.In 2012, organizations estimate that they will spend 63 percent of their IT resources to run the business, 21 percent to grow the business, and 16 percent to transform the business. (Source: “IT Metrics: IT Spending and Staffing Report, 2012,” Gartner, 2012.)In other words, businesses are spending four times as much to maintain the status quo as they are to innovate.
• #7: IDM has only been 10% in enterprises out dated is out dated… tech is unable to meet with the demands of the change and velocity.
• #9: The problem with Application and Data Security is that it is fragmented:As an example - many organizations will try to lock down root access at the OS level while at the same time granting SQL DBA privileges to developers to access the data base. Most of the audit issues and excessive access is caused by many systems and no automated way to propagate access changes across systems.Example:Lots of first generation identity management solutions or home grown solutions that have stalled or not providing enough coverage. The result is: Poor Reporting and Audit Exposure. It becomes impossible to reconcile who has access to what data and applications without a way to reconcile the information. It hurts forensics since we cant tell which accounts belong to specific users. It Makes the enterprise more vulnerable to breaches Two examples: 1. In the Wiki Leaks Scandal when they examined Bradley Manning’s access they found that his access was excessive and if regular certification reviews were done the excessive access would have been detected.2. Security is about latency of changing access consistently and quickly – and Fragmentation increases the latency of changing access. Most organizations rely on help desks to change access which can take weeks. The UBS banking fraud case describes a rogue inside trader who uses his excessive access to his advantage.The Impact is Missed Opportunities * Without a grasp on security and compliance new business initiatives stall. In many organizations new business initiatives are slowed because they can’t overcome the compliance burdens.
• #11: What’s so NEW about Oracle’s Cloud Service? We provide a comprehensive, modern approach to cloud applications services that is complete and integrated -not silo’d - so that you can solve end-to-end business problems faster and more effectively, with greater security and control. Leveraging the Oracle Cloud Environment, customers can:  Quickly execute complete and integrated business processes Solve end-to-end business problems, coupled with unified execution, visibility, and control Innovate faster with less risk Role out solutions faster with less burden on IT and accelerate time to value and flexibly responding to changing market conditions Transform user experiences and insight Deliver greater value to their teams and their own customers with advanced, Embedded Business Intelligence, Social capabilities, and enterprise data accessible anywhere, any time, on any device
• #12: This is how you resolve the issues and answer the business questions:This slide is a focus on the topic to discuss, Oracle APM solutions are based on an integrated, best of breed number of solutions.To ensure you know what problems to investigate you need to figure out what your users are doing, when they hit problems, etc.Once a problem manifests itself you deem important enough you should be able to define what component(s) forms the bottle neck, to do so you need visibility in what services invoked, in what order and what the individual services offer in terms of performance.Finally, if you’ve identified the bottle neck you’ll need deep investigation in both jvm’s and DB.All these processes and capabilities are translated in the products mentioned in this slide.We’ll focus on the first item in this presentation: user experience, though we’ll run through the entirely diagnostics cycle too.
• #13: Lets take an example of a true business key metrics: did my users complete a pre-defined business flow? Other reports : Where are people coming from? And small top 5-10 lists in usage and performance
• #27: Slide Transition: Let me tell you about OnStar, a wholly owned subsidiary of General Motors and industry leader in vehicle telematics services. OnStar keeps over six million subscribers safely connected while in their vehicle. Services include automatic crash response, navigation, roadside assistance and hands-free calling. Five years ago, OnStar mapped out ambitious plans to expand into the Chinese market, launch several new services and offer customers more functionality via the Web and mobile devices. In addition, GM decided to offer the OnStar system to retailers and other carmakers. OnStar needed a flexible IT architecture if it was going to deliver this roadmap.
• #28: Slide Transition: Problem was, OnStar’s IT architecture lacked the necessary flexibility. In the past, whenever IT added a new OnStar service, they had to create an application for it. So, they ended up coding the same basic functionality—of how to contact the vehicle, how to store information about the vehicle, what features were available on the vehicle—over and over again. This meant that system changes were a nightmare. Imagine a new hardware release: every application behind every OnStar service (i.e. emergency services, in-vehicle communication, vehicle diagnostics, security, navigation) had to be manually upgraded to support the new hardware, even if the changes involved the same code in each application.With an average of 36 system releases and 8,000 IT changes per year, OnStar knew it needed to replace the numerous point-to-point interfaces with a more flexible IT infrastructure.
• #29: Slide Transition: In mid-2007, OnStar’s Chief Architect and his team began a year of planning and designing a new SOA platform.In this platform, what used to be software code -- for storing data and contacting the vehicle – became services that could be reused by multiple systems. OnStar had a longstanding relationship with Oracle, relying on Oracle WebLogic server to run its safety critical services 24 hours a day, 7 days a week, with zero down time in the past 10 years.It’s not surprising then that OnStar chose Oracle SOA Suite to help them bring new services to market faster and connect subscribers in ways they never thought possible. This complete and integrated suite of best-of-breed products included a business rules engine, a BPEL engine, an enterprise service bus, and monitoring and management tools.
• #31: Slide Transition: The result is that OnStar achieved the goals it set out for itself 5 years ago. Shanghai OnStar, based on Oracle SOA Suite, launched on time in December 2009 and now has 275,000 registered users.The new SOA-based infrastructure has helped OnStar deliver new services to market faster. The company was able to add warranty, wear, and maintenance information to its monthly subscriber emails in just 6 weeks, whereas before this change would have taken 6 months.In fact, IT has reduced application development and deployment costs by 40 percent. In addition, OnStar delivered the first mobile application of its kind in the automotive space and has won several innovation awards. The OnStar Mobile App allows drivers to control vehicle functions such as locking and unlocking doors from their smartphones, and provides them with up-to-date vehicle information such as oil level, tire pressure, fuel level and lifetime miles per gallon.
• #38: Oracle’s cloud solutions solve the problems with your current environment.Vertically integrated solutionComplete platform, including integration, management and security for cloud, across the complete stack.Complete through the stack, from applications to disk.