Business Conflict Resolution
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Conflict resolution involves facilitating peaceful endings to conflicts through various methods and processes. Common workplace conflicts arise from matrix structures and globalization. When dealing with conflicts, collaboration is best for important issues as it promotes satisfaction and innovation, while compromising can provide quick solutions for less crucial matters. Both positive and negative impacts can result from conflicts, such as improved performance but also lower productivity. Tips for conflict resolution include allowing emotions to cool off before discussing issues, avoiding finger-pointing, and actively listening to other perspectives.
Business Conflict Resolution
- 2. What is Conflict Resolution? Conflict resolution, otherwise known as Reconciliation, is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict
- 3. Factors Of Conflict At Work Place Matrix structure Other factors Globalization
- 4. Ways To Manage Conflict
- 5. Suggestions: • Collaboration is the way to deal with important issues. • Forcing is appropriate when time is issue. • Compromising can lead to quick solutions. • Accommodating is the best approach for unimportant issues. • Collaboration is better for satisfaction & innovation.
- 6. Impact Of Conflict POSITIVE: • Promote collaboration. • Improve performance. • Foster creativity and innovation. • Build deeper relationships. NEGATIVE: • Damage Relationship. • Lower Productive And Moral. • Leads To Absenteeism. • Strike.
- 7. TIPS TO CONFLICT RESOLUTION TIP#2 Avoid Pointing Fingers. Tip#3 Listen To Others TIP#1 Allow your head to cool off. “It is not a perfect solution but a small picture to solve conflict, as everyday has a new problem and act accordingly.
- 8. THOUGHTS LEADER:. ” The more skilled managers become in handling differences and change without creating or involved in conflict, the more successful their teams and companies will become” Jim Collins in “Good to Great” “Unless both sides win, no agreement can be permanent.” Jimmy Carter