Connect ups ms-web-snmp_card_user_guide.568

Eaton ConnectUPS –MS
Web/SNMP Card
User's Guide
®
t

Class B EMC Statements
FCC Part 15 Class B
NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
S Reorient or relocate the receiving antenna.
S Increase the separation between the equipment and the receiver.
S Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
S Consult the dealer or an experienced radio/TV technician for help.
Requesting a Declaration of Conformity
Units that are labeled with a CE mark comply with the following harmonized standards and EU directives:
S Safety for ATI: IEC/EN 60950-1 2002
S EN 61000-6-2 (2002)
EN 61000-6-3 (2002)
IEC/EN 62040-2 (2002).
S EU Directives: 89/336/EEC
93/68/EEC
Low voltage: 73/23/EEC and 93/68/EEC
The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC Declaration of Conformity, contact:
Eaton Power Quality Oy
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: +358-9-452 661
Fax: +358-9-452 665 68
Eaton and Powerware are registered trademarks and ConnectUPS is a trademark of Eaton Corporation or its subsidiaries and affiliates.
HyperTerminal is a registered trademark of Hilgraeve. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United
States and/or other countries. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. Phillips is a registered trademark of Phillips
Screw Company. All other trademarks are property of their respective companies.
ECopyright 2009-2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without
the express written approval of Eaton Corporation.

Eaton ConnectUPS –MS Web/SNMP Card S 164201819 Rev 3 www.eaton.com/powerquality it
Table of Contents
1 Introduction 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Getting Started 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking the Card 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation Checklist 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Details 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Defaults 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Card 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Optional EMP 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Card 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Card 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Network With a DHCP Server 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Network Without a DHCP Server 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Testing the Configuration 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 Configuring the Card 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating the Card's Web Page 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Logging In 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Optimizing Browser Performance 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Online Help 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Properties 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Measurements Detail 19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Status Icons 19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Status List 23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Status 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
View Current Alarms 25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
View UPS and Card Information 28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Control 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Weekly Schedule Programming 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shutdown Parameters 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Shutdown (Master) 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Load Segments Shutdown (Group 1 and Group 2) 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Measurements 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Event Log 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Log 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notification 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-Mail Notification 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-Mail Message Settings 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending Text Messages 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Settings 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Settings 42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notified Applications 44. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Central Shutdown Configuration 47. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access Control 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SNMP Settings 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TABLE OF CONTENTS
Eaton ConnectUPS –MS Web/SNMP Card S 164201819 Rev 3 www.eaton.com/powerqualityii t
Date and Time 51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental Monitoring Probe 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environment Status 54. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environment Settings 55. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
View Environment Log Data 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 MIB Objects 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS MIB 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Eaton MIB 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Eaton Pulsar MIB 63. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Traps 65. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Specifications 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Operation and Maintenance 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial Cable Pinout 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial Configuration Menus 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option 1: Reset 70. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option 2: Network Configuration 70. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option 3: Set Login Password to Default 71. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option 4: Return to Default Configuration 72. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upgrading the Card's Firmware 72. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 Shutdown 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protection Applications 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shutdown Criteria Managed by the ConnectUPS-MS Card 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Load Segments 77. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protection of a Server Connected to a Load Segment 77. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Load Shedding or Sequential Shutdown 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sequential Startup 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extended Power Outage, Shutdown Initiated by the Shutdown Timer (Shutdown After) 78. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extended Power Outage, Shutdown Initiated by the "Low Battery Power" Message 79. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Restoration Before End of Shutdown Duration 80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shutdown Management With Two ConnectUPS-MS Cards 80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shutdown Duration 80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settings 81. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Service and Support 83. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Two-Year Limited Warranty (US and Canada) 84. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Eaton ConnectUPS –MS Web/SNMP Card S 164201819 Rev 3 www.eaton.com/powerquality 1t
Chapter 1 Introduction
The Eaton ConnectUPSt–MS (Mini-Slot) Web/SNMP Card works with Eaton UPS
Management Software to monitor, manage, and protect uninterruptible power
supplies (UPSs) through standard Web pages, a Network Time Protocol (NTP) server,
and Secure Sockets Layer (SSL) security protocol. The ConnectUPS-MS Card can
support up to five connected browsers at a time, or three with SSL protocol.
You can configure the card with any one of the following options:
S Web browser
S Local serial link (network parameters)
S Bootstrap Protocol/Dynamic Host Configuration Protocol (BOOTP/DHCP, network
parameters)
In addition, the ConnectUPS-MS Card has the following features:
S Simultaneous access of up to five connected browsers (three in SSL)
S Configuration of automatic e-mail message in response to UPS alarms and to
transmit periodic reports
S Control of UPS on/off switching with a Web browser
S Adjustment and control of load segments through the Web interface, including
sequential starting of the installation and optimization of backup time by shutting
down non-priority systems
S Automatic shutdown of UPS-protected computers with NetWatch client software
S Measurement of humidity and temperature with the optional Environmental
Monitoring Probe (EMP)
S Automatic data and time adjustment through an NTP server
S Protection by encrypted password
S Protection by secure SSL connection
S Log storage in the non-volatile memory
S Languages available:
- English
- French
- German
- Italian
- Spanish
- Portuguese
- Chinese Simplified
- Japanese
- Korean
- Chinese Traditional
- Russian
S Online Help (English only)
S Card firmware updated through the network
S Fast Ethernet 10/100 MB compatibility with auto-negotiation on the RJ-45 port

INTRODUCTION
Eaton ConnectUPS –MS Web/SNMP Card S 164201819 Rev 3 www.eaton.com/powerquality2 t
S Recording of events and measurements in the card log
S Connection to the card with straight Category 5 RJ-45 network cables [maximum
card distance is 20m (65 ft)]
S Easy installation—the ConnectUPS-MS Card can be installed while the UPS is
online, maintaining the highest system availability
S Compatibility with the following Management Information Bases (MIBs):
- MIB II (RFC 1213)
- Internet Engineering Task Force (IETF) Standard UPS MIB (RFC 1628)
- Eaton PowerMIB
- Eaton Pulsar MIB (MGE MIB)
See Chapter 4, “MIB Objects” on page 59.
S Secure management through SNMPv3
S Support of dual stack IP v4 / IP v6

Chapter 2 Getting Started
This chapter explains:
S Unpacking the card
S Checklist items needed for installation
S Identifying the card ports and indicators
S Card defaults
S Installing and connecting the card
S Installing the optional Environmental Monitoring Probe EMP
S Configuring and testing the card connection
S Configuring the network with a DHCP server
S Configuring the network without a DHCP server
Unpacking the Card
Verify the package contents (see Figure 1):
S ConnectUPS-MS Card
S Serial cable
S Installation instructions
Figure 1. ConnectUPS-MS Card Package Contents

GETTING STARTED
Installation Checklist
1. Verify that all of the following items are available:
S ConnectUPS-MS Card package contents
S Phillips® screwdriver
S Ethernet cable
S Available serial port (RS-232)
S HyperTerminal® (ships with Microsoft® Windows®) or equivalent terminal
emulation application
S Web browser (Microsoft Internet Explorer® or Mozilla® Firefox® recommended)
2. Provide the local network administrator with the card's MAC address:
S MAC Address Port: _________________________
S The MAC address is located on the label on the front of the card (see
Figure 2).
MAC Address
Figure 2. MAC Address Location

GETTING STARTED
Card Details
5
1
4
6
2
3
1. Ethernet Port (10/100BaseT)
2. ACT LED (green)
3. 100M LED (orange)
4. Settings/Sensor Port
5. UPS Data LED (green)
6. RS232 LED (orange)
Figure 3. ConnectUPS-MS Card Details
Table 1. Indicator Descriptions
Ethernet Port (10/100BaseT)
ACT LED (green) Off Card is not connected to the network
On Card is connected to the network, but no activity
Flashing Card is sending/receiving
100M LED (orange) Off Port is operating at 10 Mbits/s
On Port is operating at 100 Mbits/s
Settings/Sensor Port
UPS Data LED (green) Off Card is starting
On Card is communicating with the UPS
Flashing Normal operation; communication with the UPS is operational
RS232 LED (orange) Off Configuration menu is activated
On Normal operation; Configuration menu is not activated
Flashing Card is communicating with the (EMP)

GETTING STARTED
Card Defaults
Table 2 lists the ConnectUPS-MS Card default parameters.
Table 2. Default Parameters
Function On Parameter Default Value Possible Values
Network IP Address
Subnet Mask
Gateway Address
BOOTP/DHCP
IPv6 Enabled
IPv6 Auto Config Enabled
SNMP version
Firmware Upload
SMTP Server
192.168.1.2
255.255.0.0
0.0.0.0
Enabled
Disabled
Disabled
V1 & V3
Enabled
smtpserver
Network IP address
Network IP address
Network IP address
Enabled / Disabled
Enabled / Disabled
Enabled / Disabled
V1, V3, V1 & V3
Enabled / Disabled
49 characters maximum
System UPS Contact
UPS Contact
History Log Interval
Environmental Log Interval
Default Language
Computer Room Manager
Computer Room
60 seconds
300 seconds
English
10 to 99999 seconds
10 to 99999 seconds
English / French / German / Italian / Spanish /
Portuguese / Chinese Simplified / Chinese
Traditional / Japanese / Korean / Russian
Notified Applications
Table
— Empty —
Access Control User Name
Password
Community Name Read
Trap Port
admin
admin
Public
162
Non-configurable
Date and Time Date and Time Adjustment
NTP Server
Accept automatic update from NSM
or EPM
Ntpserver
Synchronize with an NTP server / Accept
automatic update from NSM or EPM
Serial Link Speed
Data Bits
Stop Bits
Parity
Flow Control
9600 baud
8
1
None
None
Non-configurable
Non-configurable
Non-configurable
Non-configurable
Non-configurable

GETTING STARTED
Installing the Card
The ConnectUPS-MS Card can be installed in any Eaton UPS equipped with a
communication bay without turning off the UPS or disconnecting the load.
To install the ConnectUPS-MS Card:
1. Remove the communication bay cover from the UPS. Retain the screws.
2. If not already done, record the card's MAC address for future reference (see
“Installation Checklist” on page 4).
3. To prevent electrostatic discharge (ESD), place one hand on a metal surface.
4. Slide the card into the open slot and secure with the screws removed in Step 1
(see Figure 4).
Figure 4. Installing the Card

GETTING STARTED
Installing the Optional EMP
The Environmental Monitoring Probe (EMP) is available as an option.
The EMP allows remote monitoring of the UPS's environment through regular
measurements of temperature and humidity through two external contacts.
On UPSs with the EMP installed you can:
S Set temperature and humidity thresholds.
S Configure the system to send notification of environmental alarms through e-mail
messages and SNMP traps.
S Monitor current and historical environmental data.
The EMP is connected to the Settings/Sensor port directly on the ConnectUPS-MS
Card with a standard Ethernet cable (20 meters maximum). Recognition is automatic.
An Environment section is added to the main menu of the Web interface.
Ethernet Port Settings/Sensor Port
EMP
Ethernet
Figure 5. Installing the EMP

GETTING STARTED
Connecting the Card
To connect the card to the computer and start the configuration:
1. Plug the RJ-45 end of the supplied serial cable into the Settings/Sensor port on
the card (see Figure 6).
NOTE You can set the card parameters through the Settings/Sensor port even if the network is not
connected. The Ethernet port on the card does not work for configuration.
2. Plug the other end of the serial cable into the serial COM port on the computer.
3. Connect an active Ethernet cable (not supplied) to the Ethernet port on the
ConnectUPS-MS Card (see Figure 6).
Wait approximately two minutes until the UPS Data LED flashes regularly,
indicating normal operation.
Ethernet Port
Ethernet
Settings/Sensor Port
Figure 6. Connecting the Card

GETTING STARTED
Configuring the Card
To configure the card:
1. Verify that the serial cable (supplied) is connected to the card's Settings/Sensor
port and the computer's COM port.
2. Open your terminal emulation program (such as HyperTerminal).
3. Select the serial connection (such as COM1).
4. Set the serial line to 9600 baud, 8 data bits, no parity, 1 stop bit, no flow control
(see Figure 7).
Figure 7. Configuring Port Settings
5. Verify that the UPS is turned on.
The initialization process completes, and you are prompted enter the password
(Figure 8).
-------------------------------------------------------------
End of Init, card is ready ...
Enter password to activate Maintenance Menu :
Warning: for SMTP server resolution don't forget to set DNS
File RAM0/ConfigurationData.xml created with 17096 bytes
File FLASH0/ConfigurationData.xml written in Flash with 17096 bytes
-------------------------------------------------------------
Figure 8. Card Initialization

GETTING STARTED
6. Enter admin. The main menu displays (see Figure 9).
-------------------------------------------------------------
Eaton Network Management Card
-------------------------------------------------------------
1 : Reset
2 : Network configuration
3 : Set Login Password to Default
4 : Return to Default Configuration
0 : Exit
-------------------------------------------------------------
Figure 9. ConnectUPS-MS Card Main Menu
Configuring the Network With a DHCP Server
The card automatically collects the IP parameters from the server by default.
NOTE When the card is not connected to the network, it continuously attempts to connect. When the
connection is established, the LEDs indicate the status (see Table 1 on page 5).
To view the parameters:
1. From the main menu, type 2 and press Enter. The Network Settings menu
displays (see Figure 10).
-------------------------------------------------------------
Network settings
-------------------------------------------------------------
1 : Read Network settings
2 : Modify Network settings
3 : Set Ethernet speed
0 : Exit
-------------------------------------------------------------
Figure 10. Network Settings Menu

GETTING STARTED
2. Type 1 and press Enter. The card displays the settings supplied by the server (see
Figure 11).
-------------------------------------------------------------
Network configuration
-------------------------------------------------------------
MAC address : 00:20:85:FD:1C:07
Mode : Static IP
IP address : 166.99.21.94
Link Local IPv6 address : FE80::220:85FF:FEFD:4210/64
Global IPv6 address :
2001:720:410:100A:220:85FF:FSFD:4210/64
Global IPv6 address :
1789:720:410:100A:220:85FF:FSFD:4210/64
Subnet mask : 255.255.248.0
Gateway : 166.99.17.1
-------------------------------------------------------------
Figure 11. Network Configuration Menu
3. Record the IP address. The IPv6 parameters are read only.
4. To exit, type 0 and press Enter; then type 0 and press Enter again. The card is now
operational.
NOTE As long as the card is not connected to the network, it continuously attempts to make connection.
Once the connection has been established, the operational mode presended in the table becomes effective.

GETTING STARTED
Configuring the Network Without a DHCP Server
To set the network configuration manually:
1. From the main menu, type 2 and press Enter. Type 2 and press Enter again to
modify the network settings. The Network Settings menu displays (see
Figure 12).
-------------------------------------------------------------
Network settings
-------------------------------------------------------------
0 : Exit
-------------------------------------------------------------
For each of the following questions, you can press <Return> to select
the value shown in braces, or you can enter a new value.
Should this target obtain IP settings from the network?[N] N
Static IP address [166.99.21.94]? 166.99.21.21
Static IP address is 166.99.21.21
Subnet Mask IP address [255.255.248.0]? 255.255.255.0
Subnet Mask IP address is 255.255.255.0
Gateway address IP address [166.99.17.1]? 166.99.17.1
Gateway address IP address is 166.99.17.1
Wait while your new configuration is saved...
Reset the card to enable the new configuration.
Figure 12. Modifying the Network Settings
2. Follow the instructions and enter the static IP parameters.
Wait until Done displays, indicating that the IP parameters have been saved.
3. To exit, type 0 and press Enter.
4. Type 1 and press Enter, and then type 2 and press Enter to restart.
The card restarts with the new IP settings in approximately one minute.
NOTE The IPv6 parameters are read only through the serioal line configuration menu. If IPv6 is enabled, all
IPv6 addresses of the card can be read from the HyperTerminal® (see the previous section, “Configuring the
Network With a DHCP Server”).

GETTING STARTED
Testing the Configuration
To verify that the ConnectUPS-MS Card is operational:
1. Open a Web browser from a station connected to the same subnet as the card.
2. Enter the card's IP address in the address bar. The home page displays (see
Figure 13).
Figure 13. Home Page
Continue to Chapter 3, “Configuring the Card,” on page 15 for additional configuration
options.

Chapter 3 Configuring the Card
NOTE You must be logged in as admin to configure the card.
S Navigating the card's Web page
S Understanding UPS properties
S UPS power management
S Understanding UPS measurements, Event log, and System log
S Configuring e-mail notification
S Configuring Simple Network Management Protocol (SNMP) options and managing
from an SNMP network management system (NMS)
S Setting up access control
S Setting the date and time
S Setting environmental thresholds
Navigating the Card's Web Page
Figure 14 shows the different areas and features of the card’s Web page. The UPS
Properties page is the home page that displays after you log on to the Web interface.
Menu Bar
Link to Help
Figure 14. Navigating the Card's Web Page
The menu bar to the left of the page contains links to the card's additional pages for
status information and configuration options.

CONFIGURING THE CARD
Logging In
By default, the user name and password are both admin (see Figure 15).
Figure 15. Login Window
Both the user name and password fields accept a maximum of ten characters. After
five minutes have elapsed without activity on the Web page, or if the browser is
closed and reopened, you must re-enter the user name and password.
An error in either field results in rejection of the requested action (such as save, page
access, or card reboot). After three unsuccessful login attempts, you must restart the
browser. Both the user name and password fields are encrypted with an MD5 type
algorithm, ensuring total security.
See “Option 3: Set Login Password to Default” on page 71 to reset the password.
Optimizing Browser Performance
To view status changes on the UPS in real time, configure the browser so that it
automatically refreshes all the objects on the current page.
For example, if you are using Internet Explorer:
1. Go to Tools > Internet Options > General > Temporary Internet files > Settings.
2. Select Every visit to the page.
3. Click OK to close the Settings window, and then click OK again to close the
Internet Options window.

Online Help
The ConnectUPS-MS Web/SNMP Card's online Help provides information on all main
menu items.
NOTE The Help is in English only.
To access Help:
1. Click Help. The Help page opens (see Figure 16).
2. Select a Help topic from the menu bar. The corresponding Help content displays
on the right.
Figure 16. Online Help Example

UPS Properties
Essential information about the UPS status is available on the UPS Properties page
(see Figure 17), which refreshes automatically every ten seconds.
The UPS Properties page shows an image and generic name of the UPS. You can
customize the default location Computer Room to name the location of your system
(see “System Settings” on page 42).
An animated diagram displays for online UPSs showing an overview of the current
UPS operating mode.
UPS Status List Current UPS Operating
Mode Diagram
UPS Status
Figure 17. UPS Properties Page

UPS Measurements Detail
Place the cursor over an element in the diagram to display the UPS measurements
detail (see Figure 18). These measurements are available for Normal mode, Battery
mode, and Bypass mode. The available measurements depend on the UPS model.
UPS Measurements Detail
Figure 18. UPS Measurements Detail (AC Output Detail Shown)
UPS Status Icons
Table 3 lists the UPS status icons.
Table 3. UPS Status Icons
Icon Description
Green
Normal operation
Red
Alarm present
This element links directly to the alarm page
Gray
Loss of communication with the UPS

Diagrams display examples of the online UPS current operating mode (see Table 4).
NOTE If communication with the UPS is lost, all diagrams appear gray.
Table 4. Operating Mode Diagrams
Operating Mode Diagram
UPS with Automatic Bypass
UPS with Automatic and Manual
Bypass
UPS without Automatic Bypass

Table 5 lists all the elements that can appear in a UPS operating mode diagram.
Table 5. Diagram Elements
Type Element Description
AC Normal Input
Green
In tolerance
Gray
Out of tolerance
AC Normal Flow
Yellow
AC to DC converter powered by normal AC
Gray
AC to DC converter not powered by normal AC
AC to DC Converter
Green
Powered
Gray
Not powered
Red
Internal failure
Battery
Green
Remaining capacity > 50%
Yellow
Remaining capacity < 50%
Red
Battery to be checked (battery test result)
Battery Output Flow
Yellow
AC to DC converter powered by battery
Gray
AC to DC converter not powered by battery
DC to AC Converter Input Flow
Yellow
Energy flow present
Gray
No energy flow

Table 5. Diagram Elements (continued)
DescriptionElementType
DC to AC Converter
Green
Powered
Gray
Not powered
Red
Internal failure
DC to AC Converter Output flow
Yellow
Energy flow present
Gray
No energy flow
AC Bypass Input
Green
In tolerance
Red
Out of tolerance
AC Automatic Bypass Flow
Yellow
Energy flow present
Gray
No energy flow
AC Automatic Bypass Status
Green
Powered
Gray
Not powered
Red
Internal failure
AC Manual Bypass Flow
Yellow
Energy flow present
Gray
No energy flow
AC Manual Bypass Status
Green
Open
Red
Closed

Table 5. Diagram Elements (continued)
DescriptionElementType
AC Output Flow
Yellow
Energy flow present
Gray
No energy flow
AC Output
Green
Load protected
Red
Load not protected
UPS Status List
Select an item from the UPS Status list to view specific information about the UPS
(see Figure 19). Table 6 lists the items available. The following sections describe each
item in detail.
UPS Status List
Figure 19. UPS Status List (Default UPS Status View Shown)
Table 6. UPS Status List
Item Description
UPS Status (Default view) Provides essential information about the power status of the UPS
UPS Alarms Displays a list of current alarms
About Your UPS Provides information about the model and firmware version of the UPS and the card

UPS Status
The UPS Status view displays the following basic information about power and
output:
S Power source: Indicates whether power comes from the utility or from the UPS
battery.
S Output load level: Indicates the power percentage used at UPS output.
S Output: Indicates whether the individual UPS outputs are protected.
- Master (UPS): Indicates whether the UPS main output is protected.
- Group 1 and Group 2: Indicates whether the controlled load segments (if available)
are powered (see Table 7).
Table 7. UPS Output Status
Element Description
Green
Receptacle powered
Red
Receptacle not powered or not protected
S Battery load level: Remaining battery charge (in percent).
The battery load level is further described by this additional information:
- Charging: Indicates whether the utility power is present and the battery charge is
in progress.
- Discharging: Indicates whether the UPS is operating on battery.
- Fault: Indicates whether the battery is faulty.
S Remaining backup time: Estimates the battery's maximum backup time remaining
before UPS shutdown.
S Battery status: Displays result of the last automatic battery test carried out by the
UPS. Possible values are:
- OK: The test completed correctly.
- NOK: The battery needs to be checked.
- Deactivated: The automatic battery test was not validated on the UPS.

View Current Alarms
Select UPS Alarms from the UPS Status list to display the list of current alarms (see
Figure 20). Table 8 lists the alarm severity levels. Table 9 and Table 10 list the
managed UPS and system alarms.
Figure 20. UPS Alarms Display
Table 8. Severity Levels
Icon Level
Red
Critical
Yellow
Warning
Gray
Unknown

Table 9. UPS Alarms
Alarm On Alarm Off
Battery fuse blown Battery fuse OK
No Battery Battery present
Battery temperature fault Battery temperature OK
Battery charger fault Battery charger OK
Battery fault Battery OK
MAX charger voltage fault Charger voltage OK
MIN charger voltage fault Charger voltage OK
Charger temperature fault Charger temperature OK
Rectifier fault Rectifier OK
Chopper fault Chopper OK
Normal AC frequency out of tolerance Normal AC frequency OK
Normal AC fuses blown Normal AC fuses OK
Normal AC module fault Normal AC module OK
Normal AC voltage out of tolerance Normal AC voltage OK
Normal AC NOK Normal AC OK
Site wiring fault Site wiring OK
Bypass AC frequency out of tolerance Bypass AC frequency OK
Bypass AC phase out of tolerance Bypass AC phase OK
Bypass AC voltage out of tolerance Bypass AC voltage OK
Automatic Bypass fault Automatic Bypass OK
Automatic Bypass overload Automatic Bypass load OK
Automatic Bypass overtemperature Automatic Bypass temperature OK
Automatic Bypass thermal overload Automatic Bypass load OK
Automatic Bypass switch (Q4S) open Automatic Bypass switch (Q4S) closed
Normal AC switch (Q1) open Normal AC switch (Q1) closed
Battery switch (QF1) open Battery switch (QF1) closed
Manual Bypass switch (Q3BP) closed Manual Bypass switch (Q3BP) open
UPS on manual bypass —
Output switch (Q5N) open Output switch (Q5N) closed
Single wave load fault Load OK
Negative DC bus too high Negative DC bus OK
Positive DC bus too high Positive DC bus OK
Negative DC bus too low Negative DC bus OK
Positive DC bus too low Positive DC bus OK
Inverter limitation Inverter end of limitation
Inverter fuses blown Input fuses OK
Inverter fault Inverter OK

Table 9. UPS Alarms (continued)
Alarm OffAlarm On
Inverter overload Inverter load OK
Inverter over temperature Inverter temperature OK
Inverter short circuit Inverter OK
Inverter thermal overload Inverter load OK
Load not protected ‐ On Automatic Bypass Load protected ‐ Return from Bypass
Load short circuit Load OK
Load not powered Load powered
Protection Lost Protection OK
Emergency button ON Emergency button OFF
Fan fault Fan OK
Redundancy Lost Redundancy OK
Low battery Battery OK
UPS communication failed UPS communication restored
UPS data base not available UPS data base OK
UPS on battery UPS on normal AC
UPS internal fault UPS OK
UPS overload UPS returns to normal load
UPS overtemperature UPS temperature OK
Imminent UPS shutoff UPS OK
<Sensor name>:
Temperature is above high threshold xx°C
<Sensor name>:
Temperature is below high threshold xx°C
<Sensor name>:
Humidity is above high threshold xx %
<Sensor name>:
Humidity is below high threshold xx %
<Sensor name>:
Temperature is below low threshold xx°C
<Sensor name>:
Temperature is above low threshold xx°C
<Sensor name>:
Humidity is below low threshold xx %
<Sensor name>:
Humidity is above low threshold xx %
<Sensor name>:
<Input #1 label> <when closed label>
<Sensor name>:
<Sensor name>:
<Input #1 label> <when open label>
<Sensor name>:
<Sensor name>:
<Sensor name>:
<Sensor name>:
<Sensor name>:

Table 10. System Alarms
ConnectUPS-MS Web/SNMP Card startup
Send test mail SUCCESS
Send test mail ERROR
Send mail to <recipient> ERROR
<Sensor name> Communication failure
<Sensor name> Communication restored
Firmware upgraded
Connected NSM list Full, last connection refused
sendTrap() -> Unable to resolve hostname <hostname>
SNMP Send Trap # <num> failure to <hostname>
Time changed by user with yyyy/mm/dd hh:mm:ss
Time synchronized by NSM or EPM with yyyy/mm/dd hh:mm:ss
View UPS and Card Information
Select About Your UPS from the UPS Status list to display information about the UPS
and the card (see Figure 21).
Figure 21. About Your UPS Display

UPS Control
Select UPS Control from the menu bar to open the UPS Control page (see Figure 22).
NOTE The UPS Control page requires that you are logged in. If you are not logged in when you select UPS
Control, the Login window opens (see “Logging In” on page 16).
Figure 22. UPS Control Page
The UPS Control page enables triggering of startup and shutdown sequences for the
UPS main output and load segments.
The status of each output displays by a icon associated with the Off label (red icon) or
On label (green icon).
The shutdown sequences allow time for the registered servers to shut down without
losing data (see “Shutdown Parameters” on page 31).
The Master has priority over the load segments. Shutdown of the Master causes the
load segments to shut down. Load segments can be started only if the Master is on.
The list in the Control column displays the following commands, which are initialized
by clicking Execute. These commands include:
S Safe power down: Immediately launches a sequence to switch off output power.
The command shuts down the supplied systems while the shutdown sequence
runs, then switches off the output.
S Safe power down & reboot: Immediately launches a sequence to switch off and then
restore output power. It shuts down the powered systems during the shutdown
sequence, and then switches off the output. Finally, it launches the restart
sequence at the end of the time delay specified in the Toggle duration parameter.
The output status is updated.
S Immediate On: Immediately launches a sequence to switch on output power. The
output is re-powered. This command can start the system if the system's basic
input/output system (BIOS) settings allow a reboot.
S Delayed, safe power down: This is the same switch off sequence as for the Safe
power down command, but postponed by the number of seconds programmed in
the Off Delay parameter.

S Delayed, safe power down & reboot: This is the same switch off and then on
sequence as for the Safe power down & reboot command, but postponed by the
number of seconds programmed in the Off Delay parameter.
S Delayed On: This is the same switch on sequence as for the Immediate On
command, but postponed by the number of seconds programmed in the On Delay
parameter.
Selecting Save saves the Off Delay, Toggle Duration, and On Delay parameters on the
card.
NOTE For security purposes, the administrator must click Save and enter the admin user name and
password to save modifications or run commands. The default user name and password are both admin.
UPS Weekly Schedule Programming
Select Weekly Schedule from the menu bar to set up the timing of specific weekly
actions (see Figure 23).
Figure 23. Weekly Schedule Page
NOTE UPS configuration can prevent the shutdown and restart commands from running properly. Refer to
the UPS user's guide for more information.
The weekly schedule enables the administrator to optimize power consumption or
program a reboot of the protected equipment at a set time.
In a shutdown sequence, the Eaton UPS Management Software connected to the
card is informed, ensuring that each machine is shut down correctly before the UPS
output is switched off. You can program up to seven UPS shutdown sequences in
one week, with a minimum shutdown delay of 30 minutes.
The On/Off sequences are valid only if the card's time has been set properly.

Shutdown Parameters
Select Shutdown Parameters from the menu bar to view and configure UPS operating
parameters in battery mode and for power restoration (see Figure 24).
Figure 24. Shutdown Parameters Page (Advanced Parameters Shown)
Click Show advanced parameters to display additional parameters for adjusting specific
thresholds related to the percentage of remaining battery charge level.
The Output column allows you to name each receptacle (maximum 20 characters).
Since priority is given to the main receptacle, the card cannot supply power to the
load segments when the main receptacle power is off.

UPS Shutdown (Master)
S Shutdown if Remaining time under: Values are 0 to 99999 seconds (180 by default).
This value is the minimum remaining backup time before the shutdown sequence
is launched.
S Shutdown if Capacity is under: (Advanced parameter.) Values are 0 to 100%. The
percentage cannot be less than that of the UPS and is the minimum remaining
battery capacity level before the shutdown sequence launches.
S Shutdown after: (Advanced parameter.) Values are 0 to 99999 minutes, not validated
by default. This value is the operating time in minutes left for users after a switch
to backup before starting the shutdown sequence.
S Shutdown duration The default values is 120 seconds. This value is the time
required for complete shutdown of systems when a switch to backup time is long
enough to trigger the shutdown sequences. It is calculated automatically at the
maximum of Shutdown duration of subscribed clients, but can be modified in the
Advanced mode.
S Restart If Capacity exceeds: (Advanced parameter.) This value is the minimum
battery level to reach before restarting the UPS after utility is restored.
Load Segments Shutdown (Group 1 and Group 2)
NOTE Some UPSs do not support the load segments control feature.
To program the operation time and level in backup mode to manage receptacle load
shedding in the event of electric power failure, set the following parameters:
S Switch Off after: Values are 0 to 99999 seconds (default is 65535 seconds). The
time during which the load segment is supplied, starting from the moment of utility
failure.
NOTE The Switch Off after time includes the load segment shutdown duration.
S Switch Off if Capacity under: (Advanced parameter.) Default is 0%. An extra
condition for load segment shutdown that can trigger the shutdown sequence
before the shutdown duration runs out.
S Shutdown duration: The time required for complete shutdown of the systems
supplied by the load segment when a load segment shutdown sequence launches.
Time can be modified in the Advanced mode.
S Switch On after: Values are 0 to 99999 seconds (default is 65535 seconds). The
period between main output startup and startup of the relevant programmable load
segment; therefore load segment startup can be delayed in relation to the main
output.
NOTE Some UPSs do not support the Switch On after option.

Measurements
Select Measurements from the menu bar to view the measurements for a single-phase
UPS (see Figure 25).
Figure 25. Measurements Page
The following measurements are saved and time-stamped:
S AC Normal Voltage: Value of the utility voltage supplying the UPS
S AC Normal Frequency: Value of the utility frequency supplying the UPS
S AC Output Voltage: Value of the UPS output voltage
S AC Output Frequency: Value of the UPS output frequency
S AC Output Power (kVA): Value of the UPS output power
S AC Output Load level (%): Value of the percentage of load at UPS output
S Battery Capacity (%): Percentage of charge available in the battery
S Battery Remaining time (min): Estimate of the remaining backup time
The save frequency of these values (60 seconds by default) is defined on the System
page (see “System Settings” on page 42). Approximately 435 time-stamps can be
stored on the card. When the system exceeds this threshold, the oldest time-stamps
are deleted automatically.
Save Log enables you to open or save all saved values in comma separated values
(CSV) format (compatible with Microsoft Excel type spreadsheets).
Clear Log enables you to delete all records. Enter the user name and password to
validate this action.

Event Log
Select Event Log from the menu bar to view logged events (see Figure 26). The card
can save up to 435 events. When this threshold is exceeded, the system deletes the
oldest event when a new one occurs.
Save Log enables you to save values in CSV format.
Clear Log enables you to delete all records. Enter the admin user name and password
to validate this action.
NOTE See Table 9 and Table 10 starting on page 26 for a list of managed alarms.
Figure 26. Event Log Page

System Log
Select System Log from the menu bar to view system events (see Figure 27). The card
can save up to 435 events. When this threshold is exceeded, the system deletes the
oldest event when a new one occurs.
Save Log enables you to save values in CSV format.
Clear Log enables you to delete all records. Enter the admin user name and
password to validate this action.
NOTE See Table 9 and Table 10 starting on page 26 for a list of managed alarms.
Figure 27. System Log Page

Notification
E-Mail Notification
The card can redirect UPS alarms to an e-mail server to distribute information to the
appropriate recipients. The format of these e-mail messages is compatible with
mobile telephone transfer systems using the short message service (SMS) standard
for text messaging.
NOTE A third-party application is required to convert e-mail messages to SMS.
Select Email Notification from the menu bar to configure e-mail recipients
(see Figure 28).
Figure 28. Email Notification Page (Shown with EMP option)
On the Email Notification page, you can configure up to four recipients in the
Recipient list to receive e-mail messages initiated by the card. Each recipient receives
an e-mail message based on specific trigger events, selected from the right side of
the page. The card's log also indicates e-mail transmission errors.

Each recipient is configured with the following parameters:
S Recipient (limited to 99 characters): The e-mail address of the person or department
to receive the e-mail.
The default value is recipientx@domain.com.
Select Enabled to enable the recipient to receive e-mail messages.
Enotify: In addition to the Recipient list, you can include Eaton's eNotify Remote
Monitoring and Diagnostics Service.
S Attached files: The files selected (Measurements, Event log, System log,
Environment Log) are attached to the e-mail message. The files are sent in CSV
format.
S Periodic report: In addition to the e-mail messages sent when events occur, you can
send to the recipient at specified intervals a periodic e-mail message with the three
(optionally four) log files attached. To configure the first transmission, specify the
day, time, and frequency of the next transmission. After this date, the page shows
the date and time of the next transmission. Data is sent in CSV format.
S Email Message Settings: Access to the message configuration page.
S Network Settings: Enables you to enter the name of the SMTP server (see
“Network Settings” on page 40).
S Test: Enables you to send an e-mail message to the recipient immediately. Use this
method to check e-mail transmission—particularly to check access to the SMTP
server configured in the Network settings (see “Network Settings” on page 40). A
transmission report is added to the system log. The event label in the subject and
text of the message is replaced with a test label. If you make any modifications to
the page, you must save them before using the Test function.
S Save: Saves any modifications.
The right side of the page shows the events that can require notification. By default,
only main events, such as battery operation and a few of the UPS alarms, are
accessible. All the events display if the Show/Hide Events option is selected. By
default, only two events are selected for notification: UPS Off sequence in progress and
UPS fault. You can modify this pre-selection by clicking on other events. You can
restore the initial configuration by clicking Set Default.
For security purposes, you must click Save and enter the admin user name and
password to preserve any modifications. By default, the user name and password are
both admin.

E-Mail Message Settings
Use the Email Message Settings page to customize the content of e-mail messages
initiated by the card (see “E-mail Notification” on page 36). See Figure 29.
Figure 29. Email Message Settings Page
Common settings for all e-mail message recipients follow:
S Sender (59 characters maximum): Identifies the source of the message. The default
value is ups@domain.com.
This field allows free text. However, depending on the SMTP server configuration,
the server may check that the domain name contained in the Sender address
exists and that the user in the Sender address belongs to this domain.
S Subject: Identifies the subject of the e-mail message to be sent. Enter text and
select from the following optional check boxes to build the message subject:
- UPS Name specifies the name of the UPS.
- UPS Location displays the geographic location of the UPS (see “System
Settings” on page 42).
- Event Message identifies the event generating the e-mail message.

S Message text: Allows a maximum of 255 characters.
As shown in Figure 30, the body of the e-mail message contains:
- Message text
- The date and time of the event, as saved in the log
- URL of the card, enabling a direct link with the card to be established
- Attachments, as configured for the e-mail recipients
- Duplication of the subject, if configured
From: ups@domain.com
To:
Cc:
Subject: Network Management Card - Test Message
Attachments: RAMO_LOGS_LogUpsMesure.csv (4 KB)
Network Management Card - Test message
Date: 2009/04/03
URL:
Type your own text here.
http://166.99.224.102
Sent: Wed 4/22/2009 3:41 PM
Figure 30. E-Mail Message Example
Sending Text Messages
The card can redirect UPS alarms to an e-mail server. The format of these e-mail
messages is compatible with mobile telephone E-mail/SMS transfer systems used by
Internet Service Providers (ISPs). The format to be used depends on the service
provider.
NOTE A third-party application is required to convert e-mail messages to SMS.

Network Settings
Select Network from the menu bar to configure the network parameters of the card
and authorize the remote upgrade of the embedded system (see Figure 31).
Figure 31. Network Settings Page
Configurable network settings are:
S IP Address: Indicates the IP address of the card (for example, 166.99.224.252).
S Subnet Mask: Indicates the mask of the subnet of your network (for example,
255.255.255.0).
S Gateway Address: Provides the IP address of the gateway to access the stations
located outside the card's subnet (for example, 166.99.17.1).
S Hostname: Indicates the card host name. The host name is the first part of the fully
qualified domain name used by the DNS.
Since the card does not support NetBIOS protocol, the host name is sent to DNS
only if the DHCP server sends the host name with the new IP address. This
mechanism is described in the update of the DNS protocol RFC 2136.

S Domain Name: Indicates the domain to which the card belongs. The domain name is
the part of the fully qualified domain name that follows the host name and is used
by the DNS. The default value of the two parameters comprising the fully qualified
domain name: ups.domain.com.
S IPv6 Enabled: Authorizes (choose 'Enabled') IPv6 support.
S IPv6 Auto Config Enabled: Authorizes (choose 'Enabled') the card to obtain
configuration of IPv6 parameters from an IPv6 router. In this case, no IPv6
parameters are editable.
S IPv6 Address 1:
- If Auto Config is enabled, this field displays the first IPv6 address built from the
IPv6 router (not editable).
- If Auto Config is not enabled, this field is editable and allows users to set a
static IPv6 address.
Prefix length:
- If Auto Config is enabled, this field displays the prefix received from the router
(not editable).
- If Auto Config is not enabled, this field is editable and allows setting a prefix.
IPv6 Gateway:
- If Auto Config is enabled, this field is empty and not editable.
- If Auto Config is not enabled, this field is editable and allows users to set the
default gateway.
IPv6 Local Address: Displays the IP local address of the card, built from the MAC
address. This field is not editable. This field is always available when the IPv6 is
enabled.
IPv6 Address 2:
- If Auto Config is enabled, this field displays the second IPv6 address built from
the IPv6 router (not editable).
- If Auto Config is not enabled, this field is empty and not editable.
NOTE If the host name is not used, the IP address supplied by the DHCP server must be assigned through
Static DHCP Assignment to maintain the connection with the clients installed on the stations to be protected.
NOTE During the first connection, if the DHCP query is not successful, the ConnectUPS-MS Card starts
with the following IP configuration:
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Gateway Address: 0.0.0.0
S Firmware Upload: When Firmware Upload is set to Enabled, the system authorizes
remote updating of the card's embedded software. The default is Enabled.
S Primary DNS Server: Indicates the IP address of the main DNS server ensuring
conversion of the domain name to IP address.
S Secondary DNS Server: Indicates the IP address of the secondary DNS server,
ensuring conversion of the domain name to IP address if the primary DNS server is
not available.

S SMTP Server (for Email Notification): Indicates the name or IP address of the local
server with which the card connects to send e-mail messages. You can fill in the
field either as host + domain name (DNS resolution) or directly with the IP address.
The default value is smtpserver. The card uses the standard port (25) for sending
e-mail messages.
S SMTP server authentication: Optional. To select this option, select the checkbox and
enter the SMTP server user name and password.
For security purposes, you must click Save and enter the admin user name and
password to save modifications or run commands. The default user name and
password are both admin.
Reboot the card after any changes to these parameters (see the following section,
“System Settings”).
System Settings
Select System from the menu bar to customize the information that displays on the
UPS Properties page (see “UPS Properties Page” on page 18). The System Settings
page opens (see Figure 32).
Figure 32. System Settings Page
Configurable system settings are:
S UPS Contact: Enables users to enter the name of the person responsible for UPS
administration at IT network level and/or electrical maintenance. This text field is
limited to 49 characters. This field does not appear on any other Web page. By
default, the value is Computer Room Manager.
S UPS Location: Enables users to enter a description (limited to 31 characters) of the
physical location of the UPS in your installation (for example, Computer Room
E1-C066). This text displays on the home page. By default, its value is Computer
Room.
S Default Language: Enables initialization of the browser language at card connection.
Select one of the available languages (English, French, German, Italian, Spanish,
Portuguese, Chinese Simplified, Japanese, Korean, Chinese Traditional, or
Russian). To change the language of the Web interface pages, restart your browser
after modification.

S History log interval (sec): Enables users to specify a measurement save period.
Values are from 5 to 99999 seconds, 60 seconds by default.
S Environment log interval (sec): Enables users to specify the temperature and humidity
measurement save period. Values are from 60 to 99999 seconds, 300 seconds by
default.
S Reset Communication: Enables users to perform a remote reboot of the card without
modifying the configuration. Specifying this action is required for any changes you
made on the Network Settings page. To ensure security, this operation requires
admin user name and password.
S Factory Reset: Enables users to restore the default configuration of all the card's
parameters.
If the Keep TCP/IP parameters checkbox is selected, the IP address, subnet mask,
gateway, and BOOTP/DHCP retain their values.
To ensure security, this operation requires admin user name and password. By
default, user name and password are both admin.

Notified Applications
Use the Notified Applications page to:
S Display network management system (NMS) applications set to receive
notifications from the card. All applications and their main parameters display.
S Add an NMS to notified applications.
S Test the operation of a notified application.
NOTE Network Shutdown Module and NetWatch (on protected server boot) are protection applications
that subscribe automatically to the Notified Applications list (see “Protection Applications” on page 75 for
more information).
Select Notified Applications from the menu bar to open the Notified Applications page
(see Figure 33).
Figure 33. Notified Applications Page
The Notified Applications page displays the following parameters:
S Check box: Enables users to select one or more applications. Select All to select or
clear all check boxes simultaneously.
S Nr: Provides the assigned application number.
S Hostname or Address IP: By priority, the host name of the computer is displayed
when the IP address can be converted into a host name by a Domain Name
System (DNS) server, or if the application has been entered as a host name.
S Application Name: Provides the user-assigned name.
S Output: Provides the name of the UPS output from which the client is powered.

S Configuration: Indicates the source of the Shutdown duration (sec) and Shutdown after
(min) values:
- Local (application).
- Central (card). See “Central Shutdown Configuration” on page 47.
S Shutdown Duration: Indicates the time (in seconds) necessary to properly shutdown
the computer.
S Shutdown after: Optional. Indicates the time available (in minutes) from the power
failure until the launch of the UPS shutoff sequence.
S Connected: This value is set to YES if the notified application connects through TCP
protocol.
S Remove: Enables the user to remove selected applications.
NOTE If you apply Remove to a protection application (Network Shutdown Module or NetWatch) the
application will disappear and then automatically re-subscribe and reappear on the Notified Applications
page.
S Utility failure Test: Tests to verify that the selected application can be reached over
the network, two alarms are sent (spaced 60 seconds apart):
- Utility failure
- Utility restored
S Shutdown Test: Tests to simulate a UPS end-of-discharge operation. It enables an
easy check to see if the server protection works correctly.
- No intervention on the UPS is required.
- The selected applications process the simultaneous alarms and perform an
actual shutdown sequence.
WARNING
The Shutdown Test generates an actual shutdown sequence of servers on which the Network Shutdown
Module application is running.
S Modify NMS: Enables users to modify the SNMP trap receiver information.
S Add NMS: Enables users to add an SNMP trap receiver to the Notified Application
list.
Selecting either Add NMS or Modify NMS opens a new window with the following
configurable parameters:
S Application Name
S Hostname or IP Address
S Protocol: SNMP protocol version: Disabled, V1, V3, or V1&V3
S Trap Community (only used in V1)
S MIB filter (by default, the selected MIB filter corresponds to UPS brand: Pulsar or
Powerware)

Figure 34 shows an example of the Network Management System page.
Figure 34. Network Management System Page (Add NMS Shown)

Central Shutdown Configuration
Use the Central Shutdown Configuration page to define the shutdown and notification
settings used by the Network Shutdown Modules that connect to the
ConnectUPS-MS Card.
NOTE This feature is not supported by NetWatch.
To view and modify Central Shutdown Configuration parameters:
1. Select Notified Applications from the menu bar. The Notified Applications page
opens.
2. Select the Configuration column head in the Notified Applications table to open
the Central Shutdown Configuration page (see Figure 35).
Figure 35. Central Shutdown Configuration Page
3. Change parameters as needed:
- Shutdown after: Optional. The time period from the time of the power failure until
the launch of the UPS shutdown sequence.
- Shutdown duration: The shutdown duration necessary to properly shut down the
computer.
- Broadcast: Network notifications to the Administrators and Users groups on
events.
4. Click Save and then OK to confirm changes.

Access Control
Select Access Control from the menu bar to configure the parameters to allow secure
access to the card using a browser or SNMP (see Figure 36).
NOTE If you are not already logged on, you will be prompted to enter your user name and password before
accessing this page.
NOTE Restart the card to activate any Access Control configuration changes.
Figure 36. Access Control Page
Configurable access control settings are:
S Enter New Manager Login: The login user name. This text field (limited to ten
characters) enables secure access and modification of pages. Default value is
admin.
S Enter New Password: This text field (limited to ten characters) enables secure
access to Configuration menu pages. Default value is admin.
S Confirm New Password: Re-enter the new password.
S Security mode: Manages the various authentication methods for page access:
- Authentication for configuration: Only the configuration pages are protected by
user name and password.
- Full authentication: All pages are protected by a user name and password.
- SSL and full authentication: All pages are protected by user name and password
and are accessible only in SSL.
When SSL and full authentication is selected, access to the Web interface is made in
secure mode (https). Connections with Network Shutdown Modules stay in standard
mode (secure TCP).

SSL Security Implementation:
- SSL Version 3.0
- Transport Layer Security (TLS) Version 1.0
- Method: TLS_RSA_WITH_512_MD5
- Auth: RSA
- Key Exchange: RSA
- Encryption: RCA_512
- Digest: MD5
Changes take effect after a card reboot.
Save: Saves any modifications.
SNMP Settings
Select SNMP from the menu bar. To access this page, the login and password are
systematically requested if they have not already been entered. This menu enables
configuration of the SNMP security parameters.
Figure 37. SNMP Settings Page

S SNMP Version: This field allows the user to select the SNMP protocol version:
{Disabled, V1, V3 are supported by the card}.
S SNMP Community Read-Only: Provides the SNMPv1 Read community name
that identifies a sub-group attached to a network manager or a logical entity. The
card and the clients must share the same community name to communicate.
S SNMP Write Enabled: Enables the SNMP write function.
S SNMP Community Write: Displays only if SNMP Write is enabled. The SNMPv1
Write community name that identifies a sub-group attached to a network manager
or a logical entity. The card and the clients must share the same community name
to communicate.
S Read-Only User: Identifies the login of the user in the SNMPv3 version, which is
authorized to read only SNMP variables.
S The Read-Only Security Level: Selects the security level:
- No Auth No Priv: the user must not use authentication and privacy to access to
SNMP variables.
- Auth No Priv: the user must use authentication and NOT privacy to access to
SNMP variables.
- Auth Priv: the user must use authentication and privacy to access to SNMP
variables.
S The Read-Only Password: Allows administrators to specify a new password for
the Read-Only User. Its length must range between 8 and 24 characters and use
only letters, numbers, and <>&@#%_=:;,./?|$*() symbols.
S Read-Write User: Identifies the login of the user in the SNMPv3 version, which is
authorized to read and write SNMP variables.
S The Read-Write Security Level: Selects the security level:
- No Auth No Priv: the user must not use authentication and privacy to access to
SNMP variables.
- Auth No Priv: the user must use authentication and NOT privacy to access to
SNMP variables.
- Auth Priv: the user must use authentication and privacy to access to SNMP
variables.
S The Read-Write Password: Allows administrators to specify a new password for
the Read-Write User. Its length must range between 8 and 24 characters and use
only letters, numbers, and <>&@#%_=:;,./?|$*() symbols.
S The Notification username: Allows administrators to specify the “username”
field for SNMPv3 notifications. IThis field has to be defined in the applications that
recieved those notifications.

Date and Time
You can set the card's date and time manually or set it to synchronize with the NTP
server from the Setting Time page (see Figure 38).
Figure 38. Setting Time Page
To set the date and time:
1. Click Time from the menu bar to open the Setting Time page.
2. To manually set the date and time, select Set manually and enter values in the
Date and Time fields, and click Save. Maximum drift is ±2 min/month.
3. To have the time automatically set by the Network Shutdown Module (NSM) or
the Enterprise Power Manager (EPM) , select Accept automatic update from NSM or
EPM.

4. To synchronize the time with the NTP server, select Synchronize with NTP server.
Selecting this option enables a connection with a time server, available on either
the company's internal network or the Web. This server communicates GMT
time.
S Enter the IP address or host name of the time server.
S Select the time zone for your geographic area from the list.
S European Economic Community (EEC) countries only. Select European Daylight
Savings Time. The time automatically adjusts to summer and winter time
changes.
The time is updated every five hours to minimize any time drift. After two
attempts, if the NTP server is not accessible, the card shifts to manual mode.
The card uses the NTP protocol (UDP 123 port). The firewall must be set to
transmit queries outside the intranet. If the timer server fails, an error message
displays at the top of the page.
5. Click Save to connect with the server and set the date and time.
NOTE After startup, if the card is in manual mode, or if no NTP server was reached, the card initializes at
00:00 01/01/1970.
NOTE If the card is installed in a UPS that supports time-stamping, the card's time is automatically
synchronized with that of the UPS.

Environmental Monitoring Probe
The Environmental Monitoring Probe (EMP) is an optional accessory that measures
temperature and humidity through two external contacts. The EMP is connected with
a standard network cable to the ConnectUPS-MS Card Sensors port. The card
automatically detects the EMP presence. The ConnectUPS-MS Card Web page
displays an Environment section on the menu bar with the following items:
S Status
S Settings
S Log
EMP characteristics:
S Temperature measurement from 0 to 70°C with ± 1°C accuracy
S Humidity measurement from 0 to 100% with ± 6% accuracy
S Time-stamped minimum and maximum readings for temperature and humidity
S Choice of temperature readings in Celsius or Fahrenheit
S High and low thresholds, hysteresis, and offset that are adjustable through the
Web interface
S Option of including notification of status changes by e-mail, SMS, or SNMP trap
S Position detection of two dry contacts (maximum sensor/contact distance: 20m)
S Name and status of each configurable contact
S Recording of events and measurements in the card log
S Possibility of shutting down the installation safely if one of the thresholds is
exceeded or dry contact status changes
S Connection to the ConnectUPS-MS Card by Category 5 straight RJ-45 network
cables (maximum card/EMP distance: 20m)

Environment Status
The Environment Status page displays the status of the optional EMP (see Figure 39).
Figure 39. Environment Status Page
Temperature and humidity measurements are displayed in a graduated bar
(see Figure 40).
Current Reading
Low Threshold High Threshold
Figure 40. Graduated Bar (Humidity Bar Shown)
Status parameters:
S Cursor: Indicates the current reading.
S Red zones: The red zones to the left and right represent the low and high thresholds
that can be set on the Environment Settings page.
If notification is turned on, an alarm is generated when the measured value enters
one of these zones.
S Reset Min/Max: For temperature or humidity, displays the time-stamped minimum
and maximum since the previous reset.

S Calibrate: The EMP is factory-calibrated, but you can apply an offset to adjust the
measurement.
S Input #1 and Input #2: The position of the two contacts acquired by the EMP.
The last status change of each contact is time-stamped.
The Internet browser updates this page every 10 seconds.
Environment Settings
On the Environment Settings page you can set the temperature and humidity
thresholds that trigger a notification (and a graceful shutdown of the protected
systems). See Figure 41.
NOTE If you are not already logged on, you will be prompted to enter your user name and password before
accessing this page.
The EMP measures temperature and humidity, and gives the status of the two
contacts (used for door, alarms, or generator unit).
Figure 41. Environment Settings Page (Advanced Parameters Shown)
Configurable environment settings are:
S Sensor name: The name given to the EMP. Eaton recommends using a name that
identifies the location of the EMP.
S Temperature: Choice of the temperature unit (°C or °F) from the selection box.
S High threshold (temperature): If the temperature exceeds the set threshold, a
notification is triggered if enabled. The default value is 40°C / 104°F.
S Low threshold (temperature): If the temperature falls below the set threshold, a
notification is triggered if enabled. The default value is 5°C / 41°F.

S Hysteresis (temperature): Hysteresis must be set to prevent multiple notifications if
temperature fluctuates around a threshold. The default value is 2°C / -3.6°F.
The high alarm disappears when the value drops below the high threshold minus
hysteresis value.
The low alarm disappears when the value returns above the low threshold plus the
hysteresis value.
S High threshold (humidity): If the humidity exceeds the set threshold, a notification is
triggered if enabled. The default value is 90%.
S Low threshold (humidity): If the humidity falls below the set threshold, a notification
is triggered if enabled. The default value is 5%.
S Hysteresis (humidity): Hysteresis must be set to prevent multiple notifications if
humidity fluctuates around a threshold. The default value is 5%.
The high alarm disappears when the value drops below the high threshold minus
the hysteresis value.
The low alarm disappears when the value returns above the low threshold plus the
hysteresis value.
S Input #1 and Input #2: An identifier corresponding to the acquired contact (for
example: rack door, air conditioning, or generator unit). The maximum length is
28 characters.
S when closed and when open: The names associated with the two contact positions
(for example "open" and "closed" for a door, "on" and "off" for a generator).
S Notification: Notification of each status change if enabled. When the Notification
box is selected, the following functions are activated for each event selected:
- Display in the list of current alarms
- Consideration in the UPS log
- SNMP trap generation
- Notification by e-mail. The Environment Log check box must be selected on the
Email Notification page. See “E-Mail Notification“ on page 36.
NOTE See Table 9 on page 26 for a list of alarm messages.
S System Shutdown: Selection triggers a system shutdown for each selected
notification. This option is available only for parameters that have Notification
selected.
S Show advanced parameters: Selection displays the Hysteresis parameters and
system shutdown options.

View Environment Log Data
The Environment Log Data page displays the recorded date, time, temperature, and
humidity measurements (see Figure 42).
Figure 42. Environment Log Data Page
Temperature and humidity measurements are recorded at an interval defined on the
Environment log interval on the System Settings page (see “System Settings”on
page 42). By default, this period is 300 seconds.
Each measurement is dated and stored in the log of the UPS’s communication card.
The size of log files is limited by a time indexing system.
You can save the log in a CSV format file to your workstation at any time.
You can also clear the files contained in the card to reset the log.

Chapter 4 MIB Objects
This chapter describes the Management Information Base (MIB) files available with
the card. A MIB is an information repository residing on a device in a communication
network. Network management software uses a device's MIB to manage the device.
Every manageable device on a network has a MIB consisting of one or more files that
list information about the device.
Use the facilities provided by your Simple Network Management Protocol (SNMP)
management software to access the individual MIB objects. The objects define the
information available about your UPS.
You can configure a device so that it generates a trap if a certain condition occurs,
such as an alarm clearing. The trap is sent to the management station to inform it of
the occurrence.
UPS MIB
The ConnectUPS-MS Card implements the full IETF standard UPS MIB (RFC 1628),
including the IETF alarm table. The IETF traps are implemented. Visit
www.eaton.com/powerquality or http://tools.ietf.org for a description of the MIB. The
UPS MIB access path is 1.3.6.1.2.1.33.
Eaton MIB
The ConnectUPS-MS Card implements the full Eaton MIB (PowerMIB), including
alarm tables. The Eaton traps are sent. The Eaton MIB access path is 1.3.6.1.4.1.534.
Table 11 is an abbreviated list of objects from the PowerMIB. The UPS output/load
segment controls objects and the entire MIB description is available at
http://powerquality.eaton.com/Support/SoftwareDrivers.
Table 11. PowerMIB Objects
MIB Object SNMP Format Add.path
xupsIdentManufacturer String {1.1.0}
xupsIdentModel String {1.2.0}
xupsIdentSoftwareVersion String {1.3.0}
xupsIdentOemCode Integer {1.4.0}
xupsBatTimeRemaining Seconds {2.1.0}
xupsBatVoltage Volts DC {2.2.0}
xupsBatCurrent Amps DC {2.3.0}
xupsBatCapacity Percent {2.4.0}
xupsBatteryAbmStatus Integer {2.5.0}
xupsBatteryLastReplacedDate String {2.6.0}
xupsInputFrequency 0.1 Hertz {3.1.0}
xupsInputLineBads Integer {3.2.0}
xupsInputNumPhases Integer {3.3.0}
xupsInputTable — {3.4.0}

MIB OBJECTS
Table 11. PowerMIB Objects (continued)
Add.pathSNMP FormatMIB Object
xupsInputPhase Integer {3.4.1.1.x}
xupsInputVoltage RMS Volts {3.4.1.2.x}
xupsInputCurrent RMS Amps {3.4.1.3.x}
xupsInputWatts Watts {3.4.1.4.x}
xupsInputSource Integer {3.5.0}
xupsDualInputStatus Integer {3.6.0}
xupsSecondaryInputWatch Integer {3.7.0}
xupsOutputLoad Percent {4.1.0}
xupsOutputFrequency 0.1 Hertz {4.2.0}
xupsOutputNumPhases Integer {4.3.0}
xupsOutputTable — {4.4.0}
xupsOutputPhase Integer {4.4.1.1.x}
xupsOutputVoltage RMS Volts {4.4.1.2.x}
xupsOutputCurrent RMS Amps {4.4.1.3.x}
xupsOutputWatts Watts {4.4.1.4.x}
xupsOutputSource Integer {4.5.0}
xupsBypassFrequency 0.1 Hertz {5.1.0}
xupsBypassNumPhases Integer {5.2.0}
xupsBypassTable — {5.3.0}
xupsBypassPhase Integer {5.3.1.1.x}
xupsBypassVoltage RMS Volts {5.3.1.2.x}
xupsEnvAmbientTemp Degrees C {6.1.0}
xupsEnvAmbientLowerLimit Degrees C {6.2.0}
xupsEnvAmbientUpperLimit Degrees C {6.3.0}
xupsEnvAmbientHumidity Percent {6.4.0}
xupsEnvRemoteTemp Degrees C {6.5.0}
xupsEnvRemoteHumidity Percent {6.6.0}
xupsEnvNumContacts Integer {6.7.0}
xupsContactSenseTable table {6.8.0}
xupsContactIndex Integer {6.8.1.1.x}
xupsContactType Integer {6.8.1.2.x}
xupsContactState Integer {6.8.1.3.x}
xupsContactDescr String {6.8.1.4.x}
xupsEnvRemoteTempLowerLimit Degrees C {6.9.0}
xupsEnvRemoteTempUpperLimit Degrees C {6.10.0}
xupsEnvRemoteHumidityLowerLimit Percent {6.11.0}
xupsEnvRemoteHumidityUpperLimit Percent {6.12.0}

MIB OBJECTS
xupsAlarmTable table {7.2.0}
xupsAlarmID — {7.2.1.1.x}
xupsAlarmDescr — {7.2.1.2.x}
xupsAlarmTime — {7.2.1.3.x}
xupsOnBattery — {7.3.0}
xupsLowBattery — {7.4.0}
xupsUtilityPowerRestored — {7.5.0}
xupsReturnFromLowBattery — {7.6.0}
upsOutputOverload — {7.7.0}
xupsInternalFailure — {7.8.0}
xupsBatteryDischarged — {7.9.0}
xupsInverterFailure — {7.10.0}
xupsOnBypass — {7.11.0}
xupsBypassNotAvailable — {7.12.0}
xupsOutputOff — {7.13.0}
xupsInputFailure — {7.14.0}
xupsBuildingAlarm — {7.15.0}
xupsShutdownImminent — {7.16.0}
xupsOnInverter — {7.17.0}
xupsBreakerOpen — {7.20.0}
xupsAlarmBatteryBad — {7.23.0}
xupsOutputOffAsRequested — {7.24.0}
xupsDiagnosticTestFailed — {7.25.0}
xupsCommunicationsLost — {7.26.0]
xupsUpsShutdownPending — {7.27.0}
xupsAlarmTestInProgress — {7.28.0}
xupsAmbientTempBad — {7.29.0}
xupsLossOfRedundancy — {7.30.0}
xupsAlarmTempBad — {7.31.0}
xupsAlarmChargerFailed — {7.32.0}
xupsAlarmFanFailure — {7.33.0}
xupsAlarmFuseFailure — {7.34.0}
xupsPowerSwitchBad — {7.35.0}
xupsModuleFailure — {7.36.0}
xupsOnAlternatePowerSource — {7.37.0}
xupsAltPowerNotAvailable — {7.38.0}
xupsNoticeCondition — {7.39.0}

MIB OBJECTS
xupsRemoteTempBad — {7.40.0}
xupsRemoteHumidityBad — {7.41.0}
xupsAlarmOutputBad — {7.42.0}
xupsAlarmAwaitingPower — {7.43.0}
xupsOnMaintenanceBypass — {7.44.0}
xupsTestBatteryStatus Integer {8.2.0}
xupsLastGeneralTest Integer {8.3.0}
xupsLastGeneralTestResult Integer {8.4.0}
xupsConfigOutputVoltage RMS Volts {10.1.0}
xupsConfigInputVoltage RMS Volts {10.2.0}
xupsConfigOutputWatts Watts {10.3.0}
xupsConfigOutputFreq 0.1 Hertz {10.4.0}
xupsConfigDateAndTime String {10.5.0}
xupsConfigLowOutputVoltageLimit RMS Volts {10.6.0}
xupsConfigHighOutputVoltageLimit RMS Volts {10.7.0}
xupsConfigInstallDate String {10.8.0}
xupsTopologyType Integer {13.1.0}
xupsTopoMachineCode Integer {13.2.0}
xupsTopoUnitNumber Integer {13.3.0}
xupsTopoPowerStrategy Integer {13.4.0}

MIB OBJECTS
Eaton Pulsar MIB
This section contains an overview of MIB definitions for the following MIB files:
S Eaton Pulsar MIB (MGE MIB)
S Eaton Pulsar MIB (MGE MIB) for EMPs
The ConnectUPS-MS Card implements the reduced Eaton Pulsar MIB (MGE MIB);
only the objects listed in Table 12 and Table 13 are managed. The entire MIB
description is available at www.eaton.com/powerquality.
Table 13 lists objects that are managed if there is an optional Environmental
Monitoring Probe (EMP) installed. The Eaton Pulsar MIB trap access path is
1.3.6.1.4.1.705.1.
Table 12. Eaton Pulsar MIB (MGE MIB) Objects
upsmgIdentFamilyName String {1,1,0}
upsmgIdentModelName String {1,2,0}
upsmgIdentFirmwareVersion String {1,4,0}
upsmgIdentSerialNumber String {1,7,0}
upsmgConfigLowBatteryTime seconds {4,7,0}
upsmgConfigLowBatteryLevel % {4,8,0}
upsmgConfigAutoRestart 1 (yes), 2 (no) {4,9,0}
upsmgConfigVARating VA {4,12,0}
upsmgBatteryRemainingTime seconds {5,1,0}
upsmgBatteryLevel % {5,2,0}
upsmgBatteryVoltage deciVolts {5,5,0}
upsmgBatteryCurrent deciAmps {5,6,0}
upsmgBatteryFaultBattery 1 (yes), 2 (no) {5,9,0}
upsmgBatteryReplacement 1 (yes), 2 (no) {5,11,0}
upsmgBatteryLowBattery 1 (yes), 2 (no) {5,14,0}
upsmgBatteryChargerFault 1 (yes), 2 (no) {5,15,0}
upsmgBatteryLowCondition 1 (yes), 2 (no) {5,16,0}
upsmgInputPhaseNum — {6,1,0}
mginputVoltage_1 DeciVolts {6,2,1,2,1,0}
mginputFrequency_1 DeciHz {6,2,1,3,1,0}
mginputMinimumVoltage — {6,2,1,4,0}
mginputMaximumVoltage — {6,2,1,5,0}
mginputCurrent_1 DeciAmps {6,2,1,6,1,0}

MIB OBJECTS
Table 12. Eaton Pulsar MIB (MGE MIB) Objects (continued)
upsmgInputBadStatus — {6,3,0}
upsmgInputLineFailCause — {6,4,0}
upsmgOutputPhaseNum — {7,1,0}
mgoutputPhaseIndex_1 — {7,2,1,1,1,0}
mgoutputVoltage_1 deciVolts {7,2,1,2,1,0}
mgoutputFrequency_1 deciHz {7,2,1,3,1,0}
mgoutputLoadPerPhase_1 % {7,2,1,4,1,0}
mgoutputCurrent_1 deciAmps {7,2,1,5,1,0}
upsmgOutputOnBattery 1 (yes), 2 (no) {7,3,0}
upsmgOutputOnByPass 1 (yes), 2 (no) {7,4,0}
upsmgOutputUtilityOff 1 (yes), 2 (no) {7,7,0}
upsmgOutputInverterOff 1 (yes), 2 (no) {7,9,0}
upsmgOutputOverLoad 1 (yes), 2 (no) {7,10,0}
upsmgOutputOverTemp 1 (yes), 2 (no) {7,11,0}
upsmgAgentIpAddress — {12,1,0}
upsmgAgentSubnetMask — {12,2,0}
upsmgAgentDefGateway — {12,3,0}
upsmgAgentType — {12,6,0}
upsmgAgentMibVersion — {12,11,0}
upsmgAgentFirmwareVersion — {12,12,0}
upsmgAgentCommUPS 1 (yes), 2 (no) {12,13,0}

MIB OBJECTS
Table 13. Pulsar MIB (MGE MIB) Objects (EMPs)
upsmgEnvironAmbientTemp 0.1° C {8,1,0}
upsmgEnvironAmbientHumidity 0.1% {8,2,0}
upsmgEnvironmentNum — {8,6,0}
upsmgEnvironmentIndex — {8,7,1,1,1 }
upsmgEnvironmentComFailure 1 (yes), 2 (no) {8,7,1,2,1}
upsmgEnvironmentTemperature 0.1° C {8,7,1,3,1}
upsmgEnvironmentTemperatureLow 1 (yes), 2 (no) {8,7,1,4,1}
upsmgEnvironmentTemperatureHigh 1 (yes), 2 (no) {8,7,1,5,1}
upsmgEnvironmentHumidity 0.1% {8,7,1,6,1}
upsmgEnvironmentHumidityLow 1 (yes), 2 (no) {8,7,1,7,1}
upsmgEnvironmentHumidityHigh 1 (yes), 2 (no) {8,7,1,8,1}
upsmgEnvironmentInput1State closed (1), open (2) {8,7,1,9,1}
upsmgEnvironmentInput2State closed (1), open (2) {8,7,1,10,1}
Traps
Traps are sent on status transition (when an alarm appears or disappears). Traps are
composed of three levels and can be filtered for severity:
S Level 1: Warning
S Level 2: Severe
S Level 3: Critical
NOTE See “Notified Applications” on page 44 to set the trap severity.
See Table 14 for a list of the main managed traps and Table 15 for a list of additional
traps that are managed if there is an optional EMP installed.
The trap access path is 1.3.6.1.4.1.705.1.11.
Table 14. MIB Traps
MIB Trap Trap Trap Severity Level
upsmgBatteryFault 1 3
upsmgBatteryOK 2 1
upsmgAtLowBattery 5 3
upsmgFromLowBattery 6 1
upsmgChargerFault 7 3
upsmgChargerOK 8 1
upsmgOnBattery 11 2
upsmgReturnFromBattery 12 1
upsmgOnByPass 13 2

MIB OBJECTS
Table 14. MIB Traps (continued)
Trap Severity LevelTrapMIB Trap
upsmgReturnFromByPass 14 1
upsmgUtilityFailure 17 2
upsmgUtilityRestored 18 1
upsmgOverLoad 21 3
upsmgLoadOK 22 1
upsmgOverTemperature 23 3
upsmgTemperatureOK 24 1
upsmgOffToStart 29 2
upsmgOffInProgress 31 3
upsmgCommunicationFailure 37 3
upsmgCommunicationRestored 38 1
upsmgRedundancyLost 65 2
upsmgRedundancyOK 66 2
upsmgProtectionLost 67 2
upsmgProtectionOK 68 2
Table 15. MIB Traps (EMPs)
MIB Trap Trap Trap Severity Level
upsEnvironmentComFailure 53 2
upsEnvironmentComOK 54 2
upsEnvironmentTemperatureLow 55 2
upsEnvironmentTemperatureHigh 56 2
upsEnvironmentTemperatureOK 57 2
upsEnvironmentHumidityLow 58 2
upsEnvironmentHumidityHigh 59 2
upsEnvironmentHumidityOK 60 2
upsEnvironmentInput1Closed 61 2
upsEnvironmentInput1Open 62 2
upsEnvironmentInput2Open 64 2
upsEnvironmentInput2Closed 63 2

Chapter 5 Specifications
Table 16. ConnectUPS-MS Card Technical Specifications
Network Connection 10/100BaseT RJ-45 network connector
UPS Protocol Eaton UPS proprietary protocol
Network Protocols (not limited to) DHCP
DNS
HTTP/HTTPS
NTP
SMTP
SNMP v1
SNMP v3
TCP/IP
Supported SNMP MIBs MIB II, IETF UPS MIB, Eaton Pulsar MIB (MGE MIB), Eaton MIB (PowerMIB)
Operating Temperature 0° C to 40° C (32° F to 104° F)
Storage Temperature -10° C to 70° C (14° F to 158° F)
Ambient Humidity 90% RH maximum without condensation
Power Consumption 1.5 watts maximum
Size (L x W x H) 132 mm 66 mm 42 mm
(5.2” 2.6” 1.6”)
Weight 70g (2.5 oz)
EMC Statements Safety for ATI: IEC/EN 60950-1 2002
EMC: EN 61000-6-2 (2002), EN 61000-6-3 (2002),
IEC/EN 62040-2 (2002)
For European directives:
Low voltage: 2006/95/EEC
EMC: 89/336/EEC and 93/68/EEC
RoHS 100% compatible

SPECIFICATIONS

Chapter 6 Operation and Maintenance
S Serial cable pinout
S Detailed serial configuration menus
S Firmware upgrade instructions
Serial Cable Pinout
Figure 43 shows the serial cable and pinout.
Female DB-9
Connector
Male RJ-45
Connector
Female DB-9
Connector
Male RJ-45
Connector
Frame
2
3
5
Frame
3
6
4
Shielded Cable
Figure 43. DB-9/RJ-45 Serial Cable and Pinout
Serial Configuration Menus
Use the supplied cable to connect the card to a computer.
1. Connect the card to a computer equipped with an emulator such as
HyperTerminal. Set the serial link at 9600 baud, 8 bits, no parity, 1 stop bit, and no
flow control.
2. Verify that the UPS power is on.
3. Enter the admin password (not modifiable). The ConnectUPS-MS Web/SNMP
Card main menu displays (see Figure 44).
-------------------------------------------------------------
Eaton Network Management Card
-------------------------------------------------------------
1 : Reset
2 : Network configuration
3 : Set Login Password to Default
4 : Return to Default Configuration
0 : Exit
-------------------------------------------------------------
Figure 44. ConnectUPS-MS Web/SNMP Card Main Menu

OPERATION AND MAINTENANCE
Option 1: Reset
Two options are available for resetting the card (see Figure 45):
S Hardware Reset: Equivalent to a restart of the electrical power supply.
S Restart application: Restarts only the application.
-------------------------------------------------------------
Reset
-------------------------------------------------------------
1 : Hardware Reset
2 : Restart application
0 : Exit
-------------------------------------------------------------
Figure 45. Reset Menu
Option 2: Network Configuration
The Network Configuration option displays additional options for network settings
(see Figure 46):
-------------------------------------------------------------
Network setting
-------------------------------------------------------------
0 : Exit
-------------------------------------------------------------
Figure 46. Network Settings Menu
Three options are available for the network settings:
S Read Network settings: To view the network settings (see Figure 47).
-------------------------------------------------------------
Network configuration
-------------------------------------------------------------
MAC address : 00.20.85:FD:1C:07
Mode : Static IP
IP address : 166.99.18.129
Subnet mask : 255.255.248.0
Gateway : 166.99.17.1
-------------------------------------------------------------
Figure 47. Read Network Settings Option

S Modify Network settings: To modify existing network parameters (see Figure 48).
Restart the card to activate the new parameters. In DHCP mode, the card can
receive the following parameters according to the DHCP server settings:
- IP address
- Subnet mask
- Gateway address
- Primary DNS server
- Secondary DNS server
For each of the following questions, you can press <Return> to select the
value shown in braces, or you can enter a new value.
Should this target obtain IP settings from the network?[N]
Static IP address [166.99.18.129]?
Subnet Mask IP address [255.255.248.0]?
Gateway address IP address [166.99.17.1]?
Wait while your new configuration is saved ...
Figure 48. Modify Network Settings
S Set Ethernet speed: To change the network speed (see Figure 49). Restart the card
to activate the new parameters.
Set the Ethernet speed : [1 : Automatic, 2 : 10 MBit]
1
New Ethernet speed : Automatic
Wait while the new setting is saved...
Figure 49. Ethernet Speed Settings
Option 3: Set Login Password to Default
Select menu item 3 to return the password to the default (admin). Wait for the
confirmation message (see Figure 50). The card is now accessible using the Web
with the default password admin, but you must restart the card to save the new
password.
Login Password has successfully been set
Figure 50. Default Password Confirmation Message

Option 4: Return to Default Configuration
Select menu item 4 to restore the parameters to the factory-default configuration (see
“Card Defaults” on page 6). Wait for the confirmation message (see Figure 51).
Restart the card to save the default parameters.
Configuration has been set to default one.
You must Reset the card.
Figure 51. Default Configuration Confirmation Message
Upgrading the Card's Firmware
You can update the card’s firmware by downloading the appropriate file. During the
upgrade process, the ConnectUPS-MS Card does not monitor the UPS status.
To upgrade the firmware:
1. Download the new firmware version to your computer from the Web and note
the location.
NOTE Go to www.eaton.com/powerquality for more information on downloading firmware.
2. Click Firmware Upload from the menu bar to open the Firmware Upload page
(see Figure 52).
Figure 52. Firmware Upload Page
3. Click Browse to go to the firmware location and select the file to be loaded.
4. Click Upload.
NOTE The upload can take up to five minutes. Do not interrupt the operation before the card displays
confirmation that the firmware upload was successful (Figure 53).

Figure 53. Firmware Upload Confirmation

Chapter 7 Shutdown
S Protection applications
S Shutdown criteria managed by the card
S Load Segments
S Shutdown sequences
Protection Applications
NetWatch and NSM protection applications send the following essential data to the
card:
S IP Address or hostname of the server on which it is installed so that the card can
inform the application of power events.
S Time required to shut down the server (Shutdown Duration, configurable in the
"Set-up" menu of each NetWatch and NSM application).
The card takes into account the longest shutdown time of all the Network
Shutdown Modules subscribed (Shutdown duration of the Shutdown parameters)
page to manage UPS shutdowns without affecting any connected Shutdown
Modules.
During normal operation, the protection application periodically checks its connection
with the card. In case of a major power event, the card sends information to the
protection application, which responds according to the situation:
S Shutdown order
S Programmed actions
S Messages to the administrator and to users through the network
When the server shuts down, the protection application unsubscribes itself from the
Notified Applications list. See “Notified Applications” on page 44 for more
information.
Shutdown Criteria Managed by the ConnectUPS-MS Card
During an extended power failure, three criteria can cause the server shutdown
procedure to be initiated. If multiple criteria are selected, the first criterion
encountered launches the shutdown procedure. See Table 17 for criteria descriptions.
At the end of the shutdown procedure, when all servers have been shut down, the
UPS may shut down to avoid unnecessary discharge of its batteries, depending on its
configuration.
NOTE See “Shutdown Parameters” on page 31 to configure the shutdown parameters.

SHUTDOWN
Table 17. Shutdown Criteria
Criteria Description
Backup Time before Initiating the
Shutdown Procedure
(Shutdown After – Shutdown
Timer)
When the UPS switches to battery power, the card starts the
Shutdown Timer countdown and launches the system shutdown
procedure at the end of the countdown. Select this value carefully so
that users have time to complete their tasks and disconnect without
exceeding battery backup time.
NOTE If this criterion is selected to initiate system shutdown,
automatic system reboot is not guaranteed when power is restored
(for example, power restoration if only this system was shut down).
Initiating the Shutdown
Procedure when the Battery
Level is Lower Than (If Capacity
Under)
When the card detects that the remaining backup time percentage is
less than the configured level, the shutdown sequence starts. By
default, this value is set at 20%.
NOTE The UPS already manages an equivalent parameter for the
end of backup pre-alarm. The card does not accept values less than
that programmed in the UPS. Check the UPS documentation.
Shutdown When Backup Time is
Less Than
When the card detects that the percentage of backup time
remaining is less than the set value, the shutdown sequence starts.
Shutdown Duration Duration (in seconds) required for the system protected by the
protection application to shut down.
The protection application transmits its own shutdown duration to
the ConnectUPS-MS Card.
Based on these values (maximum shutdown duration of all
subscribed customer systems), the card sends the delayed
shutdown order to the UPS.
Figure 54 shows the shutdown sequence.
Battery Capacity
Utility Failure
Shutdown After
Start of the
Shutdown Sequence
Delay Before
Shutdown
UPS Shut Off
100%
If Remaining Time Under
0%
Card Parameters UPS Parameters
Remaining Autonomy
Shutdown Duration
Shutdown If
Remaining
Capacity Under
Figure 54. Shutdown Sequence

SHUTDOWN
Load Segments
Some UPSs are equipped with load segments, which are always dependent on the
UPS's master. Shutdown of the master initiates a shutdown of the load segments
(usually two load segments). Refer to the UPS user's guide for the location of the load
segments. Figure 55 shows a graph of the shutdown sequence for the load
segments.
The following notations are used to identify these receptacles:
Main Output Main
Load Segment 1 1
Load Segment 2 2
Shutdown Duration
Main Output
Utility
Failure
Start Shutdown
Load Segment 1
Start Shutdown
Main Output
Utility
Restore
Utility
Main Output
Load Segment 1
NetWatch/NSM 1 on Main Output
NetWatch/NSM 2 on Load Segment 1
Shutdown Duration
Load Segment 1
Shutdown
Duration 2
Shutdown
Duration 1
Shutdown
Duration 3
Shutdown
After
Figure 55. Shutdown of Load Segments
Protection of a Server Connected to a Load Segment
NetWatch and NSMs are compatible with load segments. After connecting the server
electrically to one of the load segments, NetWatch and NSM must be informed of the
load segment number to which it is connected.
Refer to NetWatch/NSM documentation. Go to www.eaton.com/powerquality to
download the software.

SHUTDOWN
Load Shedding or Sequential Shutdown
You can optimize backup time by shutting down non-priority equipment or sequencing
the shutdown of several devices.
Two shutdown criteria are possible:
S Shutdown of receptacles after a set battery back-up time (After)
S Shutdown of receptacles at a given battery discharge level (if battery capacity
under)
If you specify values for both criteria, the first criterion reached initiates server
shutdown.
Sequential Startup
You can delay receptacle power-on to reduce inrush currents on startup or to
sequence the startup of several devices.
Load segment startup after a given time is based on startup of the main receptacle.
Extended Power Outage, Shutdown Initiated by the Shutdown Timer (Shutdown After)
During battery backup time, the Shutdown Timer of the ConnectUPS-MS Card is
reached. After a user-defined backup time period (see “Shutdown Parameters” on
page 31), the shutdown of all servers is initiated, followed by the UPS shutdown
(depending on its configuration). The UPS restarts when utility power is restored
(depending on its configuration).
Shutdown duration: Maximum value of shutdown times of the protection application
subscribed to the card. This value is updated each time a client subscribes or
unsubscribes. Figure 56 shows a graph of a shutdown initiated by the Shutdown
Timer.
Shutdown Duration
Main Output
Utility
Failure
Start Shutdown
Output 1
Start Shutdown
Main Output
Utility
Restore
Utility
Main Output
Output 1
NetWatch/NSM 2 on Output 1
Shutdown After 1
Shutdown Duration
Output 1
Shutdown After
Figure 56. Shutdown Initiated by Shutdown Timer

SHUTDOWN
Extended Power Outage, Shutdown Initiated by the "Low Battery Power" Message
When the "Low battery power" criterion is displayed, the UPS is shut off after taking
into account the shutdown duration of the servers.
The "Low battery power" message displays if either of the two following criteria is
reached:
S Low Battery Level
S Low Battery Delay
Figure 57 shows a graph of a shutdown initiated by the “Low battery power”
message.
Shutdown
Duration
Utility
Failure
Start Shutdown
Output 1
Start Shutdown
Main Output
Utility
Restore
Utility
Main Output
Output 1
Shutdown Duration
Output 1
Battery Capacity Under
(Output 1)
Battery
Capacity Under
Figure 57. Shutdown Initiated by Low Battery Power

SHUTDOWN
Power Restoration Before End of Shutdown Duration
If power is restored before the end of the Shutdown Duration, the UPS is shut off
after the Shutdown Duration for a time equal to the forced reboot delay (10 seconds).
Figure 58 shows a graph of a power restoration before the end of the Shutdown
Duration.
Shutdown
Duration
Utility
Failure
Start Shutdown
Output 1
Start Shutdown
Main Output
Utility
Restore
Utility
Main Output
Output 1
Shutdown Duration
Output 1
Battery Capacity Under
(Output 1)
Battery
Capacity Under
Forced
Reboot
Figure 58. Power Restoration Before End of Shutdown Duration
Shutdown Management With Two ConnectUPS-MS Cards
Some UPSs can have two ConnectUPS-MS Cards to:
S Increase the number of protected servers
S Protect two groups of servers connected to separate networks
Shutdown Duration
The protection application transmits its own shutdown duration to the
ConnectUPS-MS Card (as described in Table 17). Based on these values (maximum
shutdown duration of all subscribed customer systems), the card sends the delayed
shutdown order to the UPS. If the UPS has two ConnectUPS-MS Cards, the
maximum shutdown duration of the two groups of protected systems is used for the
delayed shutdown order.
For example, if the subscribed customers of the first ConnectUPS-MS Card have a
maximum shutdown duration of 60 seconds and the customers of the second
ConnectUPS-MS Card have a maximum shutdown duration of 120 seconds, the
server's shutdown will be launched 120 seconds before the UPS powers down.

SHUTDOWN
Settings
Eaton recommends setting the shutdown parameters to the same values on both
cards (for the main output and the load segments).
If the settings are not the same, when the first criterion is reached on one card, both
cards will launch the secure shutdown of all servers.
NOTE Whether the shutdown parameter values on both cards are the same or different, the shutdown of
the protected servers will be executed safely.

SHUTDOWN

Chapter 8 Service and Support
If you have any questions or problems with the ConnectUPS-MS Web/SNMP Card,
call your Local Distributor or the Help Desk at one of the following telephone numbers
and ask for a ConnectUPS-MS Web/SNMP Card technical representative.
United States: 1-800-843-9433 or 1-919-870-3028
Canada: 1-800-461-9166 ext 260
All other countries: Call your local service representative
Please have the following information ready when you call the Help Desk:
S Model number
S Serial number
S Version number (if available)
S Date of failure or problem
S Symptoms of failure or problem
S Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA)
Number. This number must appear on the outside of the package and on the Bill Of
Lading (if applicable). Use the original packaging or request packaging from the Help
Desk or distributor. Units damaged in shipment as a result of improper packaging are
not covered under warranty. A replacement or repair unit will be shipped, freight
prepaid for all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the Help Desk for the
dealer or distributor nearest you.

SERVICE AND SUPPORT
Two-Year Limited Warranty (US and Canada)
ConnectUPS-MS Web/SNMP Card
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation, a Delaware Corporation company (“Company”).
LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”) of the ConnectUPS-MS
Web/SNMP Card (the “Product”) purchased on or after June 1, 2004 and cannot be transferred. This Warranty applies even in the event that the
Product is initially sold by Company for resale to an End-User.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for the Product installed [and currently located] in the fifty (50) United States,
the District of Columbia, and Canada is twenty-four (24) months from the date of purchase.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product (the “Warranted Item”) is free from defects in material and
workmanship. If, in the opinion of Company, a Warranted Item is defective and the defect is within the terms of this Warranty, Company's sole
obligation will be to repair or replace such defective Warranted Item (including by providing service, parts and labor, as applicable), at the option of
Company.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS: The Warranted Item will be repaired or replaced at a Company site or
such other location as determined by Company.
If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchase order for the value of the
replacement Product, Company will use commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the
End-User) the replacement Warranted Item to the End-User within one (1) business day after Company receives notice of the warranty claim. In
such case, the End-User must return (at Company's expense) the defective Warranted Item to Company in the same packaging as the replacement
Warranted Item received by the End-User or as otherwise instructed by Company. If Company does not receive the defective Warranted Item,
Company will either charge the End-User's credit card, or send the End-User an invoice (which the End-User agrees to pay), for the value of the
replacement Product.
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit card number or purchase order for
the value of the replacement Product, Company will use commercially reasonable business efforts to ship (via standard ground shipment and at no
cost to the End-User) the replacement Warranted Item to the End-User within one (1) business day after Company receives the defective Product
from the End-User.
In any case, Company will provide shipping instructions and will pay its designated carrier for all shipping charges for return of defective equipment
and replacement of Warranted Items. Any returned Warranted Item or parts that are replaced may be new or reconditioned. All Warranted Items
returned to Company and all parts replaced by Company shall become the property of Company.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages caused by: (a) failure to properly
store the Product before installation; (b) shipping and delivery of the Product if shipping is FOB Factory; (c) neglect, accident, abuse, misuse,
misapplication, or incorrect installation; (d) repair or alteration not authorized in writing by Company personnel or performed by an authorized
Company Customer Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or modification of any kind not authorized
in writing by Company personnel or performed by an authorized Company Customer Service Engineer or Agent; or (f) use of the Product under
other than normal operating conditions or in a manner inconsistent with the Product's labels or instructions.
This Warranty is not valid if the Product's serial numbers have been removed or are illegible. Any Warranted Items repaired or replaced pursuant to
this Warranty will be warranted for the remaining portion of the original Warranty subject to all the terms thereof.
Company shall not be responsible for any charges for testing, checking, removal or installation of Warranted Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE APPLICABLE MANUFACTURER,
COMPANY SHALL PASS THROUGH SUCH MANUFACTURER'S WARRANTIES TO END-USER.
COMPANY DOES NOT WARRANT SOFTWARE (IF APPLICABLE TO THE PRODUCT), INCLUDING SOFTWARE EMBEDDED IN PRODUCTS, THAT IS
NOT CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY DOES NOT WARRANT SOFTWARE (SUCH AS
LINUX) THAT WAS CREATED USING AN “OPEN SOURCE” MODEL OR IS DISTRIBUTED PURSUANT TO AN OPEN SOURCE LICENSE.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE PRODUCTS AND SERVICES AND,
EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF
NON-CONFORMITIES IN THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY'S SOLE LIABILITY
AND END-USER'S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY OBLIGATIONS, WHETHER CLAIMS OF THE
END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE.
LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are exclusive and are the sole remedies for any failure of Company to
comply with its obligations hereunder. In no event shall Company be liable in contract, in tort (including negligence or strict liability) or otherwise for
damage to property or equipment other than the Products, including loss of profits or revenue, loss of use of Products, loss of data, cost of capital,
claims of customers of the End-User or any special, indirect, incidental or consequential damages whatsoever. The total cumulative liability of
Company hereunder whether the claims are based in contract (including indemnity), in tort (including negligence or strict liability) or otherwise, shall
not exceed the price of the Product on which such liability is based.
Company shall not be responsible for failure to provide service or parts due to causes beyond Company's reasonable control.

SERVICE AND SUPPORT
END-USER'S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use the Product in a normal way; follow the
Product's user's guide; and protect against further damage to the Product if there is a covered defect.
OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt by Company of all payments due to it
(including interest charges, if any). During such time as Company has not received payment of any amount due to it for the Product, in accordance
with the contract terms under which the Product is sold, Company shall have no obligation under this Warranty. Also during such time, the period
of this Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of any overdue or unpaid amounts.
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not expressly provided for by the terms of
this Warranty, including without limitation, site calls involving an inspection that determines no corrective maintenance is required. Any costs for
replacement equipment, installation, materials, freight charges, travel expenses or labor of Company representatives outside the terms of this
Warranty will be borne by the End-User.
OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737. Outside of the USA, contact your local
Eaton product sales or service representative, or call the Customer Reliability Center in the USA at 919-870-3149. For comments or questions about
this Warranty, write to the Customer Quality Representative, 3301 Spring Forest Road, Raleigh, North Carolina 27616 USA.

SERVICE AND SUPPORT

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