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Content Strategy
for Responsive Websites
Web Content Mavens
January 8, 2013 – Washington, DC




                             Clarissa Peterson
                                     @clarissa
“So you’re going to make websites
work better on mobile phones?
Because right now they mostly all suck.”
             – my friend who's not a web designer
Mobile Strategy?
Mobile strategy is the same thing as web
 strategy, but without ignoring mobile.
What is Responsive Design?
Flexible
http://www.bostonglobe.com/
http://www.bostonglobe.com/
http://www.jsonline.com/
Adjustable
http://www.unitedpixelworkers.com/
http://www.unitedpixelworkers.com/
http://www.unitedpixelworkers.com/
http://www.unitedpixelworkers.com/
http://www.unitedpixelworkers.com/
Flexible & Adjustable
Content Strategy for Responsive Websites
Content Strategy for Responsive Websites
Content Strategy for Responsive Websites
Content Strategy for Responsive Websites
Content Strategy for Responsive Websites
But It’s Not Magic
“It's not like our industry nailed web
design before we started doing
responsive design. It's still a work in
progress.”
                                – Dan Willis
                                  @uxcrank
Fixed-Width
(just doesn’t work)
http://www.nytimes.com
http://www.nytimes.com
Separate Mobile Site
  (where’s all the content?)
http://m.usa.gov
http://www.usa.gov
Photo credit: Brad Frost via Creative Commons http://flic.kr/p/cfQwL7
Context?
Stop making assumptions.
Photo credit: Kai Chan Vong via Creative Commons http://flic.kr/p/5c4Sfv
Photo credit: Carlos Smith via Creative Commons http://flic.kr/p/8tLb4P
“There is no Mobile Web. There is only
The Web, which we view in different
ways. There is also no Desktop Web. Or
Tablet Web.”
                         – Stephen Hay
                          @stephenhay
Why It Matters
85%
         of American adults
own a cell phone

http://pewinternet.org/Reports/2012/Smartphone-Update-Sept-2012.aspx
45%
         of American adults
own a smartphone

http://pewinternet.org/Reports/2012/Smartphone-Update-Sept-2012.aspx
40%
  have a cell phone that’s
not a smartphone

http://pewinternet.org/Reports/2012/Smartphone-Update-Sept-2012.aspx
17%
do most of their online browsing
     on their phone

  http://pewinternet.org/Reports/2012/Smartphone-Update-Sept-2012.aspx
But most of them also have
         a desktop or laptop.




http://pewinternet.org/Reports/2012/Smartphone-Update-Sept-2012.aspx
Fluid boundaries between devices.
1. Everything for Everybody
Content Parity
http://www.consumerreports.org
http://m.consumerreports.org
http://m.consumerreports.org
http://m.consumerreports.org
Access
http://www.unheap.com/
“The beauty of the web is its openness.
Don’t arbitrarily lock people out because
of browser, device or configuration.”
                             – Brad Frost
                             @brad_frost
2. Content First
Design Process
Design   Develop
Design


Develop
Responsive Prototyping
http://foundation.zurb.com/prototype-example2.php
Design for
Small Screen First
Content Strategy for Responsive Websites
Content Strategy for Responsive Websites
Content Strategy for Responsive Websites
“Mobile use case: I just transferred
money at my desk using my phone
because logging into my banking app
requires fewer steps.”
                     – Stephanie Rieger
                      @stephanierieger
Make it easy for everyone.
Context of Use
Put the important stuff first
but don’t get rid of the rest of it.
http://www.kiwibank.co.nz/
http://www.kiwibank.co.nz/
http://www.kiwibank.co.nz/
http://www.kiwibank.co.nz/
http://www.kiwibank.co.nz/
http://www.kiwibank.co.nz/
http://www.kiwibank.co.nz/
Mobile Devices
http://waterlife.nfb.ca/
http://waterlife.nfb.ca/
If you can’t make it responsive,
   at least make sure it works.
3. Independent Content
It can go anywhere
http://www.forbes.com/sites/ericsavitz/2012/12/27/the-future-of-the-web-the-case-for-responsive-design/
http://www.forbes.com/sites/ericsavitz/2012/12/27/the-future-of-the-web-the-case-for-responsive-design/
via Instapaper
via Instapaper
Content Strategy
1. Everything for Everybody
      2. Content First
  3. Independent Content
Some responsive websites:
http://worldwildlife.org/
http://emerilsrestaurants.com/
http://www.wm.edu/
http://www.hsgac.senate.gov
Resources
Books

Content Strategy for Mobile
Karen McGrane (2012)
http://www.abookapart.com/products/content-strategy-for-mobile




Responsive Web Design
Ethan Marcotte (2011)
http://www.abookapart.com/products/responsive-web-design/




Content Strategy for the Web, 2nd Ed.
Kristina Halvorson & Melissa Rach (2012)
http://contentstrategy.com/
Articles

Responsive Web Design - Ethan Marcotte (May 2010)
http://www.alistapart.com/articles/responsive-web-design/



Responsive-Ready Content - Sara Wachter-Boettcher (March 2012)
http://sarawb.com/2012/03/07/content-strategy-responsive-design/



How to Approach a Responsive Design (Boston Globe) - Tito Bottitta (Jan. 2012)
http://upstatement.com/blog/2012/01/how-to-approach-a-responsive-design/



Design Process In The Responsive Age - Drew Clemons (May 2012)
http://uxdesign.smashingmagazine.com/2012/05/30/design-process-responsive-age/



Dive into Responsive Prototyping with Foundation - Jonathan Smiley (April 2012)
http://www.alistapart.com/articles/dive-into-responsive-prototyping-with-foundation/
A Few More Examples of Responsive Design

              Boston Globe      http://www.bostonglobe.com
        Smashing Magazine       http://www.smashingmagazine.com
               People (mobile site)     http://m.people.com
                       Disney     http://disney.com/
             Mashable (beta)       http://beta.mashable.com/
         Stuff & Nonsense    http://www.stuffandnonsense.co.uk/
            Google Nexus        http://www.google.com/nexus/
           Hotellweb    http://www.hotellweb.no/?lang=en_US
       Andersson-Wise Architects      http://www.anderssonwise.com
WordPress Theme: Twenty Twelve     http://twentytwelvedemo.wordpress.com/
Find me online:
clarissapeterson.com
       @clarissa

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