Continuous Delivery: the Strongest Link in Your Value Chain
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The document discusses how continuous delivery and DevOps can help organizations strengthen their value chain by focusing on customer needs and rapidly delivering high-quality applications. Continuous delivery utilizes automation, collaboration between teams, and continuous feedback to simplify, accelerate, and improve the process of planning, developing, testing, and releasing software, allowing organizations to get new features and fixes to customers faster. The presentation will provide insights into how continuous delivery and DevOps can help transform organizations' processes and technical frameworks to better create extraordinary customer experiences.
![11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
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Continuous Delivery: the Strongest Link in Your Value Chain
- 1. Continuous Delivery: the Strongest Link in Your Value Chain DevOps: Continuous Delivery CA Technologies Michael Madden General Manager, DevOps
- 2. 2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD There is nothing quite so useless, as doing with great efficiency, something that should not be done at all. ― Peter F. Drucker “ ”
- 3. 3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Customers What do they want?
- 4. 4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Global Internet and phone use, 20 years of growth increase xMobile Phone Users 1995: 80 million people 2014: 5.2 billion people 65 increase xInternet Users 1995: 35 million people 2014: 2.8 billion people 80
- 5. 5 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Total daily time spent online 54% 12% 10% 12% 27% 13% 9% 17% 1 2 3 4 5 6 7 Base: Internet users aged 16-64 Source: GlobalWebIndex 2014 The average smartphone user has installed 26 apps of app users will churn and become inactive within 90 days 75% 39% of users delete apps for being 'useless’ Experience is everything.
- 6. 6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
- 7. 7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD BusinessSuccess Time Inflection Point Transformation is imperative
- 8. 8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Are you delivering customer value? speak to customers plan how to build build test build plan delivery deliver operateplan what to build idea Customer experience
- 9. 9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD PROCESS PEOPLE TECHNOLOGY DevOps brings innovation to the forefront speak to customers plan how to build build test build plan delivery deliver operateplan what to build idea Customer experience
- 10. 10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD ideaidea AGILE DEVELOPMENT AGILE OPERATIONS DEVOPS Collaboration and continuous user feedback to improve service quality Toolset to simplify, automate and accelerate execution Continuous cadence of planning and adjustment Shared success measures and outcomes based on value delivered to customers DevOps increases speed, reliability and efficiency Customer experience Customer experience
- 11. 11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD People customer company company customer Traditional [inside-out] Customer-centric [outside-in]
- 12. 12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Process UPDATED PLANFeedback MONITOR & ANALYZE Sprint Backlog Daily Reviews Backlog Sprint Backlog Customer Value PLAN In Production Customer experience idea
- 13. 13 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD OPENSOURCE PAAS APP-CENTRIC MONITORING SDN AUTOMATION MICROSERVICES CONTAINERS SERVICE VIRTUALIZATIONTESTDATA MANAGEMENT API MANAGEMENT API API Technology and Tools
- 14. 14 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Continuous Delivery Challenges Manual Scripting Too many disparate tools Poor customer experience Deploy to Production Customer Experience Developers Release Team Operations TESTBUILD DEPLOY Testers OPERATE RE-WORK RE-WORK RE-WORK IDLE TIME Code | Integrate | Build DELAYS defect DELAYS defectFunctional & UA Testing defect DELAYS Performance Testing Manual Testing Developers Deadlocked Constrained Environments Too little testing, too late
- 15. 15 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Agile Consulting Automated Test Service Virtualization API Management Release Automation Agile Teams Developers & Testers Release Management Continuous Delivery Product Owner Scrum Master Product Manager Daily Reviews Roadmap Vision Backlog Sprint Backlog Customer Value PLAN Shippable Product Developers Release Team Operations TESTBUILD DEPLOY Testers OPERATE Manual Scripting Too many disparate tools Poor customer experience Deploy to Production Customer Experience RE-WORK RE-WORK RE-WORK IDLE TIME Code | Integrate | Build DELAYS defect DELAYS defectFunctional & UA Testing defect DELAYS Performance Testing Manual Testing Developers Deadlocked Constrained Environments Too little testing, too late
- 16. 16 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Continuous Delivery BUILD API LIFECYCLE MANAGEMENT MANAGEPUBLISH CA Service Virtualization CA Live API Creator CA Mobile API Gateway CA API Developer Portal CA Mobile App Services CREATE API TEST API Agile Teams Developers & Testers Release Management Product Owner Scrum Master Product Manager Daily Reviews Roadmap Vision Backlog Sprint Backlog Customer Value PLAN Shippable Product
- 17. 17 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Continuous Delivery TEST CASE TEST CASE TEST CASE TEST CASE CA Service Virtualization Test data warehouseDesign Spec Requirements CA Test Case Optimizer CA Test Data Management CA Application Test CA Continuous Application Insight TEST VIRTUAL SERVICE Agile Teams Developers & Testers Release Management Product Owner Scrum Master Product Manager Daily Reviews Roadmap Vision Backlog Sprint Backlog Customer Value PLAN Shippable Product
- 18. 18 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Continuous Delivery CA Release Automation DEPLOY Integrate 100+ tools Create continuous feedback loops Automate deployment and promotion Agile Teams Developers & Testers Release Management Product Owner Scrum Master Product Manager Daily Reviews Roadmap Vision Backlog Sprint Backlog Customer Value PLAN Shippable Product
- 19. 19 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD 100 Days to 4 Days to deliver new apps 4+ star rating of mobile app in App Store From 4 releases per year to one every 3 weeks FAST TIME TO MARKET HIGHER QUALITY CUSTOMER EXPERIENCE CA DevOps solutions deliver Omnichannel success for ING Group1 42% reduction in time to deliver new app Fast-track project starts and customer time to benefit Dev concentrates on innovation, IT focus on internal drivers FAST TIME TO MARKET DRIVE GROWTH BETTER USE OF RESOURCES API management solutions drives business growth for IceMobile2 66% reduction in dev cycle for loyalty app Reduced performance test cycle from 3 months to 4 days Saved $800k in productivity wait time FAST TIME TO MARKET HIGHER QUALITY REDUCE COSTS CA Service Virtualization helps Nordstrom accelerate digital innovation3
- 20. 20 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA DevOps Solutions Rapidly build and deliver high-quality apps that your customers love Deliver a flawless customer experience with apps optimized for performance DEVOPS Agile Operations Continuous Delivery Agile Platform & Consulting
- 21. 21 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD © 2015 CA. ALL RIGHTS RESERVED. Only CA has the scale, expertise, portfolio and approach to help your business succeed in the application economy. A RELENTLESS FOCUS ON ENABLING YOUR SUCCESS In a world full of disruption, it helps to have a guide. Strategic advisor to the Fortune 501 Consulting expertise to rapidly enable agile transformation Innovators in the disciplines that matter most 35 year leadership and focus in software
- 22. CA World ‘15 Customer VIP Awards Recognizing customers that have displayed outstanding Vision, Impact and Progress
- 23. VIP Award Walter Kirner Senior Manager, IT Services
- 24. VIP Award Suzanne Kern-Conniff Senior IT Manager
- 25. VIP Award Rama Bandlapally Director, Digital Quality Engineering | Digital Technologies
- 26. 26 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Our promise… To consistently deliver a superior experience by putting your organization at the center of all we do. The ultimate measure of our success is through your success and earning your trust as a strategic partner. Invest to build long-term relationships Deliver innovative business outcomes Commit to each customer’s success © 2015 CA. ALL RIGHTS RESERVED.
- 27. 27 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Continuous Delivery: the Strongest Link in Your Value Chain Digital dynamics are reshaping the global economy, influencing the products and services that you bring to market and fundamentally changing the nature of your relationships with customers, which are increasingly driven and enabled by applications. Customers are defining value, and their behavior and preferences are dictating technology trends. Gaining and sustaining competitive advantage means putting customers at the center of everything you do by focusing on meeting their needs quickly, and relentlessly finding new and improved ways to create value. Please join Michael Madden, General Manager, DevOps for his insights on how DevOps and Continuous Delivery are powerful links that strengthen your value chain by reinforcing your ability to create extraordinary experiences for your customers. You’ll learn how DevOps and Continuous Delivery can help your organization transform your processes, practices and technical frameworks, automate build, test and deployment, and significantly reduce friction―so that you can be first to deliver high-quality, relevant and reliable applications that your customers’ love. Michael Madden General Manager, DevOps
- 28. 28 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD For More Information To learn more, please visit: http://cainc.to/Nv2VOe CA World ’15