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ControlCenter for Oracle WebCenter Content
Presented by Fishbowl Solutions
www.fishbowlsolutions.com
Agenda
+ Introductions
+ Background and Use Cases
+ ControlCenter Product Overview
+ Demo
+ Questions
www.fishbowlsolutions.com
Today’s Topic: ControlCenter
What is ControlCenter?
+ Controlled Document Management
– Manage policies, procedures, work
instructions, etc.
+ Built on Oracle WebCenter Content
Advantages of ControlCenter
+ Intuitive user experience
+ Streamlined authoring and review
+ Automated document control
www.fishbowlsolutions.com
Fishbowl & Controlled Document Management
+ Heritage in manufacturing and quality documents
+ 16 years Oracle WebCenter Content experience
+ Next generation “Policies and Procedures Suite”
+ Deployed in manufacturing, healthcare, food &
beverage, and public sector
+ Best of the past projects + WebCenter innovation
www.fishbowlsolutions.com
Why ControlCenter?
Outdated systems are difficult
to use, not mobile friendly
Outdated copies may be used by
mistake – out of compliance
Hard to track down documents
during an audit
Documents aren’t easy to find;
could be multiple places
Manual efforts to manage
review cycles
Document format inconsistent
and tedious to maintain
All of this puts the organization is at higher risk for lawsuits, fines, lost profits, and lower productivity
www.fishbowlsolutions.com
But who really cares?
+ Manufacturers
+ Architecture, Engineering, & Construction
+ Hospitals and Clinics
+ Government Agencies
+ and more …
Applications
+ Quality Management Systems
+ Policies & Procedures
+ Work Processes
+ Compliancy programs: ISO 9000, OSHA,
SQF, TQM, etc…
www.fishbowlsolutions.com
Customer Use Cases
ControlCenter
www.fishbowlsolutions.com
Large North American dairy producer
+ Cheese producer for 17 of the top
20 fast food chains
+ Leading producer of yogurt
+ Safe Quality Foods initiative
+ 30 plants across North America
+ Over 7,000 employees
+ Less than 90-day implementation
+ Ease of use was critical
www.fishbowlsolutions.com
Global aluminum manufacturer
+ Critical to new plant in China
+ Replacing legacy system
+ Manage all policies, procedures,
customer specs, & work orders
+ Complex workflow
+ Deployed in less than 90 days
+ Across 3 continents
– Asia, Europe, North America
+ Users in 6 languages
– Chinese, Dutch, English
German, Mandarin, Norwegian
www.fishbowlsolutions.com
Leading global producer of fertilizers
+ Dealing with hazardous materials
+ Procedural documentation is required
+ OSHA requires yearly review
– Automated periodic reviews
+ Required history reports
– Enhanced history reporting and auditability
+ Differentiate in-progress vs. approved
procedures
– Add and remove watermark by state
www.fishbowlsolutions.com
Product Overview
ControlCenter
www.fishbowlsolutions.com
ControlCenter
+ Controlled document management
+ WebCenter Content add-on
+ Dedicated user interface
+ Extends WebCenter functionality
Advantages of ControlCenter
1. Intuitive user experience
2. Streamlined authoring and review
3. Automated document control
www.fishbowlsolutions.com
ControlCenter: Built on Oracle WebCenter Content
+ Leverage WebCenter’s Strengths
– Metadata
– Security
– Workflow and routing
– Version control and replacement
– Conversion
– Localization
+ Integration with other Oracle applications
– ERP, Websites, Portal
www.fishbowlsolutions.com
Intuitive user experience
+ Easy-to-use, modern interface
+ Adjusts for desktop, tablet, or mobile
+ Dashboard home page
+ Role-aware interface
+ Flexible document browser
www.fishbowlsolutions.com
Streamlined authoring and review
+ Document templates
+ Synchronized document data
+ Scheduled reviews
+ Microsoft Office integration
+ Enhanced workflow: search, comment, …
www.fishbowlsolutions.com
Automated document control
+ Automatic notifications: review, remind, alert
+ Associate and supersede
+ Print-only watermarks
+ Document history
+ Flexible, distributed configuration
www.fishbowlsolutions.com
Demo
End-User Experience
Responsive Interface
Dashboard
Document Authoring & Review
Scheduled Reviews
Ease of Configuration
OPEN DEMO
www.fishbowlsolutions.com
Rolling out ControlCenter
+ New or existing deployments
+ Flexible integration
– Content Types
– Profiles
– Workflow
+ Content migration assistance
+ Scoping and design services
+ Dedicated frontend
– WebCenter component
– No additional servers required
www.fishbowlsolutions.com
Product Support
+ Fishbowl-supported product
+ Access to support team
+ Ongoing enhancements
+ Updates for new WebCenter releases
www.fishbowlsolutions.com
Summary
Any questions?
ControlCenter
+ Controlled Document Management
+ Built on WebCenter Content
+ Intuitive user experience
+ Powerful routing and approval
+ Automated document control
www.fishbowlsolutions.com
Contact Information
www.fishbowlsolutions.com
info@fishbowlsolutions.com
www.fishbowlsolutions.com
Thank you.

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ControlCenter for Oracle WebCenter Content: Controlled Document Management on Any Device

Editor's Notes

  • #4: ControlCenter is an application for managing controlled documents such as policies and procedures through their entire lifecycle. built on top of Oracle WebCenter Content. ControlCenter is an easy-to-use, mobile-friendly application ControlCenter provides a simple interface for non-technical end users to consume documents while giving contributors and managers an intuitive authoring and review experience.
  • #6: Accessing critical documents is difficult for people who rely on them to do their jobs End users find WebCenter Content difficult to use Mobile access is cumbersome, if available at all Outdated printed or local copies may be used by mistake Hard to track down specific documents during an audit or inspection Management cannot effectively oversee the authoring and consumption of quality documents Must manually notify users when updated documents take effect Document templates and formats are hard to keep consistent Authors are responsible for keeping properties like document number and last modified date updated in the native document. Manual efforts are required to monitor review cycles and ensure timely reviews Puts the organization at risk for lawsuits, fines, lost profits, and reduced productivity
  • #13: ControlCenter is an application for managing controlled documents such as policies and procedures through their entire lifecycle. built on top of Oracle WebCenter Content. ControlCenter is an easy-to-use, mobile-friendly application ControlCenter provides a simple interface for non-technical end users to consume documents while giving contributors and managers an intuitive authoring and review experience.
  • #15: Easy-to-use, modern interface for accessing documents Browse navigation to quickly find documents by category Application adjusts for desktop, tablet, or mobile users Dashboard home page provides quick access to favorites, subscriptions, and latest releases Role-aware interface gives end-users the documents they need without the clutter
  • #16: Create new documents from stored templates Dashboard access to 'Documents in Workflow' and 'Documents Scheduled for Review' makes it easy to view and process items needing attention Review documents from desktop, tablet, or mobile Manage and review change requests for documents Supports MS Office • Two-way synchronization of metadata • Ensures control over all documents • Document Comparison for Word documents
  • #17: Automatically schedule documents for review on a reoccurring basis and notify reviewers Alert end users when content is updated Centrally store and enforce use of document templates Automatically sync system metadata with native files Mark printed documents with expiration dates View document history, past versions, effective dates, and records of who reviewed all changes Automate document control to reduce human error, ensure regular updates, and support audit requirements.  Easily create/maintain subscriptions & notifications • Batch multiple notifications into 1 email! • Schedule delivery • Supports custom templates • Alert scheduling • Event triggers • Enhanced email handling options (Preview, Priority, Subject, etc.)