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Do we really know the core competency of
knowledge transfers in the workplace

Thabang Mabena
Graduate Trainee
Cordys
2




Why Knowledge Transfers

 Continuous Growth of Knowledge in IT
 New Framework and New Concepts in the company
 Different Project’s Different Scopes
 It is the next step after training
 Different Minds Different Ideas
 Different Levels of Knowledge (Bridging Gaps)
3



Knowledge Transfers In The Argility

 Mentorships
 Training/Apprenticeship
 Workshops
 Company Wikis/Documents
4



The Knowledge Transfer Process
 Identifying the knowledge holders within the
 organization
 Documenting the knowledge
 Motivating them to share
 Transferring the Knowledge :
 ● Sharing of documents
 ● Having workshops
 ● Pair Up
 ● Assessments
 ● Etc.
5



The Benefits: As a graduate/employee
Growth in Creativity
Proper Task Planning
Document new knowledge
Improve knowledge management
6



The Benefits: Project(s) Wise
 Teams Share Ideas
 Pushes Evolutions In New Idea
 Idea Adoption
 Save Time & Costs On Ideas That Already Exist
 Acceleration Of Development
 Identification of strong point among
team members
 Capture Knowledge
 Risk Reduction
7



The Benefits: As Argility
  Adds more value to the employees
  Easy investment
  More Consistency
  Creating Integrated And More
Interchangeable IT Services
  We Become Knowledge
Directed
8



How It Could Be Implemented
 Not too much information should be pushed. Target
 important and common topics.
 Rewards and Achievements
 On Job Knowledge Transfers
 Job Rotation
 Challenges Within The Company
 Implementation of Proper Knowledge Management &
 Document any new knowledge
 Done During Projects and After Projects
 Improve on how we currently implement it
9



Barriers to Knowledge Transfer
 Where do we find the time
 ● Time should be allocated a week

 Lack of interest
 ● Make it mandatory (esp. graduates)
10



What Enables The Transfer Of Knowledge
 People who are willing to share
 Strict Procedures on the knowledge transfer
 implementation
 Proper Knowledge Management
 ● Content management
 ● Management tools
11



                   Conclusion
  “Successful knowledge transfers involves neither
  documents nor reports but rather interaction between
  people” -Thomas H. Davenport
  Technology has created a larger gap
between outgoing and incoming workforces
than employers have ever experienced,
increasing the demand for knowledge transfer at the
organizational level.
  Knowledge is a resource in the company people gain
  the power of trust by sharing it.
Any

Questions ?
              12

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Core Values Of Knowledge Transfers

  • 1. Do we really know the core competency of knowledge transfers in the workplace Thabang Mabena Graduate Trainee Cordys
  • 2. 2 Why Knowledge Transfers Continuous Growth of Knowledge in IT New Framework and New Concepts in the company Different Project’s Different Scopes It is the next step after training Different Minds Different Ideas Different Levels of Knowledge (Bridging Gaps)
  • 3. 3 Knowledge Transfers In The Argility Mentorships Training/Apprenticeship Workshops Company Wikis/Documents
  • 4. 4 The Knowledge Transfer Process Identifying the knowledge holders within the organization Documenting the knowledge Motivating them to share Transferring the Knowledge : ● Sharing of documents ● Having workshops ● Pair Up ● Assessments ● Etc.
  • 5. 5 The Benefits: As a graduate/employee Growth in Creativity Proper Task Planning Document new knowledge Improve knowledge management
  • 6. 6 The Benefits: Project(s) Wise Teams Share Ideas Pushes Evolutions In New Idea Idea Adoption Save Time & Costs On Ideas That Already Exist Acceleration Of Development Identification of strong point among team members Capture Knowledge Risk Reduction
  • 7. 7 The Benefits: As Argility Adds more value to the employees Easy investment More Consistency Creating Integrated And More Interchangeable IT Services We Become Knowledge Directed
  • 8. 8 How It Could Be Implemented Not too much information should be pushed. Target important and common topics. Rewards and Achievements On Job Knowledge Transfers Job Rotation Challenges Within The Company Implementation of Proper Knowledge Management & Document any new knowledge Done During Projects and After Projects Improve on how we currently implement it
  • 9. 9 Barriers to Knowledge Transfer Where do we find the time ● Time should be allocated a week Lack of interest ● Make it mandatory (esp. graduates)
  • 10. 10 What Enables The Transfer Of Knowledge People who are willing to share Strict Procedures on the knowledge transfer implementation Proper Knowledge Management ● Content management ● Management tools
  • 11. 11 Conclusion “Successful knowledge transfers involves neither documents nor reports but rather interaction between people” -Thomas H. Davenport Technology has created a larger gap between outgoing and incoming workforces than employers have ever experienced, increasing the demand for knowledge transfer at the organizational level. Knowledge is a resource in the company people gain the power of trust by sharing it.