Cortana Analytics Workshop: AI -- Assistive Intelligence
2 likes386 views
The document discusses the evolving role of personal assistants like Cortana, emphasizing natural interaction, productivity, trust, and proactive intelligence. It highlights how users tend to assign personalities to systems, which affects their tolerance for mistakes and design considerations. Additionally, it suggests that technology can augment human decision-making and behavior modification.
Cortana Analytics Workshop: AI -- Assistive Intelligence
- 7. Cortana. 1. Natural Interaction 2. Productive 3. Trust 4. Proactive Intelligence A personal assistant not for all of us, but for each of us and with you everywhere
- 11. I’m sorry Dave I can’t do that.
- 13. Circle of trust
- 14. Flight chat Cortana first run question Using questions to solve hard machine learning problems
- 16. Q: Are computers just tools? Cliff Nass: “No, these things talk, they have relationships with you, and they make you feel good or bad.” 1. People are likely to assign a personality to a system, whether personality in that system is by design or not 2. People are more tolerant of mistakes when a system displays a personality 3. Ambiguous personalities are universally disliked
- 18. How do we design for mistakes?
- 19. Cortana. A personal assistant not forall of us, but for each of us us,and with you everywhere 4. Proactive Intelligence
- 20. <name omitted>
- 23. Source: Analysis of Subaru Outback drivers at http://blog.automatic.com/cost-speeding-save-little-time-spend-lot-money/ The fastest drivers spend a lot to save a little Compared to drivers who average 65 MPH on the highway
- 24. Humans struggle with… Devices (with the right data) are good at… Bias and Judgment Pattern Analysis and Objectivity Delayed Gratification Modeling Potential Future Outcomes Remembering and Organizing Categorizing and Tracking Multi-tasking Filtering Huge opportunity in augmenting human-led decision making and helping changing habits/behaviors
- 28. Slide 3 image NuvaTube Slide 4 image Cory Doctorow Slide 5 from Mary Meeker @KCPB 2014 Internet Trends Slide 9 from Nandesuka Slide 11 from Cryteria