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Workshop on Management Information Systems Course Instructor Harleen Mahajan  (HM) Email: [email_address]
Information systems (IS) are used in almost every business. Service industries like education, travel, insurance, finance, IT/ITes etc cannot work without information. ATM’s at banks, Kiosks with touch screens and clerks scanning our purchases using bar codes are few examples of IS been used every hour. Central network alerting farmers about farm crops and pests, providing updates on weather and soil condition and pricing of grains….. In Italy, a consortium of cheese makers uses IS to track when and where cheese was produced, how did it look and tastes and what will it cost. Major Fortune 500 companies spend more than $1 billion per year on IS No matter in what profession you are, you can always use IS
Classroom Policies Attendance Criteria – 75%  You are expected to be class on/before scheduled time. You will be allowed to enter in class in first 10 minutes of lecture. After that you are welcome to class but would not be awarded attendance.  Make sure you are not absent on Presentation day or Activity day or case study discussion day or tests. Zero marks would be awarded to absentees.  You’ll be informed well in advance about the important deadlines. DO NOT COPY ASSIGNMENTS. All the copied assignments and master assignment would be straight away cancelled
Grading For Internals (40 Marks) MSE 15 marks Assignments 5 marks Tests 10 marks Presentation 5 marks Participation in Case Studies and Activities 5 marks
Books Referred D.P Goyal, Management Information System, MacMillon Davis & Olson, Management Information Systems Stair & Reynolds; Principles of Information Systems, A Managerial Approach Laudon & Laudon, Management Information Systems, Managing The Digital Firm James O’Brien, Management Information Systems Post, Management Information Systems, Irwin/McGraw-Hill  L M Prasad, Usha Prasad , Management Information Systems, Sultan Chand & Sons G B Davis, M H Olson, Management Information Systems – Conceptual Foundations, Structure and Development, Tata McGraw Hill Discovering information system By Jean Paul Van Belle
Journal Readings http://www.blackwellpublishing.com/journal.asp?ref=1350-1917 http://www.ejise.com/issue-current.htm http://bentham.org/open/toisj/ http://www.palgrave-journals.com/ejis/about.html
Online Resources http://www.lib.umd.edu/groups/learning/Decision-MakingModel.pdf http://www.the-intuitive-self.org/scripts/frameit/author.cgi?/website/author/memoir/supplements/decision_techniques.html Explain modal of decision  About decision making Techniques http://www.ii.metu.edu.tr/~ion501/demo/21.html http://www.wisegeek.com/what-is-dbms.htm Different types of IS with examples Website containing various articles regarding DBMS http://ist.uwaterloo.ca/as/iststructure.htm http://yourdon.com/strucanalysis/wiki/index.php?title=Chapter_9 Structure Data Flow diagrams http://www.yourtechtv.com/viewVideo.php?video_id=92&title=What_is_ERP_ http://www.ibspublishing.com/index.cfm?section=sample&action=view&id=11765 ERP video Bank Case Study
Lesson plans Sub Module 1:Introduction to Information systems (Week 1 - Week 3) Concepts like Data, Information, Types of Information, Definition, Significance, Components of IS, IS in organizations, IS & organizations & management & strategy. Introduction to MIS, Characteristics, Components & Importance, Challenges, Different types of MIS uses, Functional Aspects Cases  -  Smart systems and ways of working help Toyota become number one, Reebok International, American National Insurance Speeds Information to Customers with MIS and BPM, Panasonic creates a single version of the data ,Arco clothing using MIS to deal customers, Lizard wear –Supply chain success story Assignment 1 in Week 1
Lesson   plans Sub Module 2: Decision Making (Week4 – Week 5) Simon’s model of Decision Making, Structured & Unstructured Decisions Introduction to DSS, Types of DSS, Components of DSS, Uses and Challenges of DSS Cases  – P & G restructuring its supply chain, Pfizer uses Alphablox Web-based platform to create Sales Analysis Decision Support application, Can Information system make your doctor better? Assignment 2 in Week 4
Lesson plans Sub Module 3: Database Management (Week 6 –Week 8) Overview of Database Management Systems, Objectives, Role, Advantages & Disadvantages of DBMS, SQL, Uses of Database for Integration across Functional Areas, Database Applications Cases  – Motorola’s Biometrics Solutions Require Large Self- Managing Database. Assignment 3 & 6 in Week 6 & 7
Lesson plans Sub Module 4: Systems Analysis & Design (Week 9 – Week 12) SDLC – System Development Life Cycle, Software Development Models System Analysis: SRS, DFD, DD, Decision Tables Design Methods, Detailed System Design, Design Documentation, BPR (business process re-engineering) Cases  - A New Ordering System for Girl Scout Cookies, Discovery Communications Digs Out of Mountains of Documents. Assignment 4 in week 9
Lesson plans Sub Module 5: Managing the Digital Firm (Week 13- Week 16) E-business, E-commerce & M-commerce Introduction to ERP, SCM, CRM, Knowledge Management Wireless Technology Security & control International Information Systems Cases -The 2004 Athens Olympics Network: Faster, Stronger—and Redundant,Dell Incorporation. Assignment 5 in Week 15
Assignments Making Video CV’s Making Individual blogs. Discuss various functions/uses of Blogs. Develop a brief slideshow on advantages and disadvantages of using blogs to advertise (or for publicity) corporate products and services. Upload on your blogs Financial Statements Analysis in Spreadsheet. Use word processing software to document what are your needs as a computer user and find websites that allows you to order customize a computer/laptop and select those options that meet your needs in a cost effective manner. Assume you have budget of Rs 28,000 to Rs 32000. Indicate the options against your needs. Present diagrammatically E-shopping of laptop (starting from searching to delivery). Do not copy diagrams/images  available online. Make one of your own using MS Word/ Paint. Making e-commerce websites for different products in groups of 3. On your website provide provisions for customized information and for maintaining security & privacy. Design a Retirement Planning software in a Spreadsheet
E commerce as incorporated in Toyota Study of MIS being employed by Wal Mart DSS in the shipping industry Critical Assessment of Supply chain management in McDonalds. CRM- A tale of business success Warehouse management systems in Arco Security management of IT in Indian BPO’s Order management system of Ford Motors Study of IS in Microsoft company. MIS and lean manufacturing ERP in Indian companies AI technologies in business Geogrphical information system – Profit or Loss center  Increasing Leadership effectiveness through DSS Presentation topics

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Course module mba

  • 1. Workshop on Management Information Systems Course Instructor Harleen Mahajan (HM) Email: [email_address]
  • 2. Information systems (IS) are used in almost every business. Service industries like education, travel, insurance, finance, IT/ITes etc cannot work without information. ATM’s at banks, Kiosks with touch screens and clerks scanning our purchases using bar codes are few examples of IS been used every hour. Central network alerting farmers about farm crops and pests, providing updates on weather and soil condition and pricing of grains….. In Italy, a consortium of cheese makers uses IS to track when and where cheese was produced, how did it look and tastes and what will it cost. Major Fortune 500 companies spend more than $1 billion per year on IS No matter in what profession you are, you can always use IS
  • 3. Classroom Policies Attendance Criteria – 75% You are expected to be class on/before scheduled time. You will be allowed to enter in class in first 10 minutes of lecture. After that you are welcome to class but would not be awarded attendance. Make sure you are not absent on Presentation day or Activity day or case study discussion day or tests. Zero marks would be awarded to absentees. You’ll be informed well in advance about the important deadlines. DO NOT COPY ASSIGNMENTS. All the copied assignments and master assignment would be straight away cancelled
  • 4. Grading For Internals (40 Marks) MSE 15 marks Assignments 5 marks Tests 10 marks Presentation 5 marks Participation in Case Studies and Activities 5 marks
  • 5. Books Referred D.P Goyal, Management Information System, MacMillon Davis & Olson, Management Information Systems Stair & Reynolds; Principles of Information Systems, A Managerial Approach Laudon & Laudon, Management Information Systems, Managing The Digital Firm James O’Brien, Management Information Systems Post, Management Information Systems, Irwin/McGraw-Hill L M Prasad, Usha Prasad , Management Information Systems, Sultan Chand & Sons G B Davis, M H Olson, Management Information Systems – Conceptual Foundations, Structure and Development, Tata McGraw Hill Discovering information system By Jean Paul Van Belle
  • 6. Journal Readings http://www.blackwellpublishing.com/journal.asp?ref=1350-1917 http://www.ejise.com/issue-current.htm http://bentham.org/open/toisj/ http://www.palgrave-journals.com/ejis/about.html
  • 7. Online Resources http://www.lib.umd.edu/groups/learning/Decision-MakingModel.pdf http://www.the-intuitive-self.org/scripts/frameit/author.cgi?/website/author/memoir/supplements/decision_techniques.html Explain modal of decision About decision making Techniques http://www.ii.metu.edu.tr/~ion501/demo/21.html http://www.wisegeek.com/what-is-dbms.htm Different types of IS with examples Website containing various articles regarding DBMS http://ist.uwaterloo.ca/as/iststructure.htm http://yourdon.com/strucanalysis/wiki/index.php?title=Chapter_9 Structure Data Flow diagrams http://www.yourtechtv.com/viewVideo.php?video_id=92&title=What_is_ERP_ http://www.ibspublishing.com/index.cfm?section=sample&action=view&id=11765 ERP video Bank Case Study
  • 8. Lesson plans Sub Module 1:Introduction to Information systems (Week 1 - Week 3) Concepts like Data, Information, Types of Information, Definition, Significance, Components of IS, IS in organizations, IS & organizations & management & strategy. Introduction to MIS, Characteristics, Components & Importance, Challenges, Different types of MIS uses, Functional Aspects Cases - Smart systems and ways of working help Toyota become number one, Reebok International, American National Insurance Speeds Information to Customers with MIS and BPM, Panasonic creates a single version of the data ,Arco clothing using MIS to deal customers, Lizard wear –Supply chain success story Assignment 1 in Week 1
  • 9. Lesson plans Sub Module 2: Decision Making (Week4 – Week 5) Simon’s model of Decision Making, Structured & Unstructured Decisions Introduction to DSS, Types of DSS, Components of DSS, Uses and Challenges of DSS Cases – P & G restructuring its supply chain, Pfizer uses Alphablox Web-based platform to create Sales Analysis Decision Support application, Can Information system make your doctor better? Assignment 2 in Week 4
  • 10. Lesson plans Sub Module 3: Database Management (Week 6 –Week 8) Overview of Database Management Systems, Objectives, Role, Advantages & Disadvantages of DBMS, SQL, Uses of Database for Integration across Functional Areas, Database Applications Cases – Motorola’s Biometrics Solutions Require Large Self- Managing Database. Assignment 3 & 6 in Week 6 & 7
  • 11. Lesson plans Sub Module 4: Systems Analysis & Design (Week 9 – Week 12) SDLC – System Development Life Cycle, Software Development Models System Analysis: SRS, DFD, DD, Decision Tables Design Methods, Detailed System Design, Design Documentation, BPR (business process re-engineering) Cases - A New Ordering System for Girl Scout Cookies, Discovery Communications Digs Out of Mountains of Documents. Assignment 4 in week 9
  • 12. Lesson plans Sub Module 5: Managing the Digital Firm (Week 13- Week 16) E-business, E-commerce & M-commerce Introduction to ERP, SCM, CRM, Knowledge Management Wireless Technology Security & control International Information Systems Cases -The 2004 Athens Olympics Network: Faster, Stronger—and Redundant,Dell Incorporation. Assignment 5 in Week 15
  • 13. Assignments Making Video CV’s Making Individual blogs. Discuss various functions/uses of Blogs. Develop a brief slideshow on advantages and disadvantages of using blogs to advertise (or for publicity) corporate products and services. Upload on your blogs Financial Statements Analysis in Spreadsheet. Use word processing software to document what are your needs as a computer user and find websites that allows you to order customize a computer/laptop and select those options that meet your needs in a cost effective manner. Assume you have budget of Rs 28,000 to Rs 32000. Indicate the options against your needs. Present diagrammatically E-shopping of laptop (starting from searching to delivery). Do not copy diagrams/images available online. Make one of your own using MS Word/ Paint. Making e-commerce websites for different products in groups of 3. On your website provide provisions for customized information and for maintaining security & privacy. Design a Retirement Planning software in a Spreadsheet
  • 14. E commerce as incorporated in Toyota Study of MIS being employed by Wal Mart DSS in the shipping industry Critical Assessment of Supply chain management in McDonalds. CRM- A tale of business success Warehouse management systems in Arco Security management of IT in Indian BPO’s Order management system of Ford Motors Study of IS in Microsoft company. MIS and lean manufacturing ERP in Indian companies AI technologies in business Geogrphical information system – Profit or Loss center Increasing Leadership effectiveness through DSS Presentation topics