Crashpadder.com - Stephen Rapoport
0 likes341 views
The document discusses building trust between strangers through collaborative consumption platforms like Crashpadder.com. It compares the traditional big business model to a collaborative consumption (Coll-Con) model, noting how the latter can benefit local communities. Data is presented showing that Crashpadder has increased its message acceptance rate and reduced messaging needs over repeated stays, indicating growing trust between strangers through the platform.
Crashpadder.com - Stephen Rapoport
- 1. crashpadder.com Collaborative Consumption in Action: Building Trust Between Strangers
- 2. STEPHEN RAPOPORT - FOUNDER, CRASHPADDER.COM
- 3. OSCAR WILDE “consistency is the last refuge of the unimaginative”
- 4. BIG-BUSINESS MODEL consumer consumer consumer consumer consumer consumer consumer consumer Big Business consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer
- 5. COLL-CON MODEL consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer consumer
- 6. WHO PUT SUCH PREMIUM ON CONSISTENCY?
- 7. EBAY
- 8. ZOPA
- 9. MY SINGLE FRIEND “My mate fancies you...”
- 10. THE OLYMPICS • 3.7m hotel nights during 10 weeks • Option 1. Book hotels - Est'd £400m expenditure - Benefit hotel chain shareholders • Option 2. Collaborate - Est'd £185m expenditure - Benefit local communities
- 11. Acceptance rate No. Messages Crashpadder.com Trust Building 100% 12 75% 9 50% 6 25% 3 Stay 1 Stay 2 Stay 3 Stay 4 Stay 5