The document summarizes the National Gallery of Art's new approach to docent education that aims to create a "culture of thinking" by modeling thoughtful learning environments. It discusses Ron Ritchhart's research on the eight cultural forces that shape a group's experience, such as modeling, time allocation, language use, and relationships. The gallery's program applies this framework by slowing down tours, using inclusive language, and promoting collaborative learning. Feedback from docents found the program helpful for observing tours critically and generating discussions that further develop a culture of thinking about art and teaching.