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Creating a Sense of
Belonging: Engaging
the Virtual Workforce
Agenda
• Where we are today
• RIT ITS observations
• Where we want to be
• How do we get there?
• Culture
• Tools and Techniques
Introduction
Belonging
Belonging is the feeling of security and
support when there is a sense of
acceptance, inclusion, and identity for a
member of a certain group. It is when an
individual can bring their authentic self
to work. https://diversity.cornell.edu/belonging/sense-belonging
Where we are
today
COVID-19
https://www.pewresearch.org/social-trends/2022/02/16/covid-19-pandemic-
continues-to-reshape-work-in-america/
Belonging
uncertainty
Activity
RIT
Information
Technology
Services
Background
Happy at
Work
Job
Satisfaction
Changed
What we need
Connection is why we're here.
We are hardwired to connect
with others, it's what gives
purpose and meaning to our
lives, and without it there is
suffering.
This Photo by Unknown author is licensed under CC BY-NC-ND.
Why not just bring people back to the
office?
Creating a Sense of Belonging--Engaging the Virtual Workforce
Belonging vs
fitting in
How do we
provide a
sense of
belonging?
Culture shift
What Culture Should Look Like
SHARE VULNERABILITY
BUILD SAFETY ESTABLISH PURPOSE
Coyle, Daniel,The Culture Code
Does your
culture support
vulnerability?
Tools
Zoom
Slack
In the Room
Daily Scrums
Hallway
conversations
Techniques
Intentionality
Storytelling
Mentoring
Wise
interventions
Virtuous Cycles
Belonging Cues
Activity
Safe and Connected
This Photo by Unknown author is licensed under CC BY-NC-ND.
Need to feel
competent
Need to feel
authentic
Need to feel
connected
Summary
Thank You
Ben.woelk@gmail.com
Resources
• Brown, Brene Atlas of the Heart: Mapping
Meaningful Connection and the Language
of Human Experience, 2021
• Cohen, Geoffrey Belonging:The Science
of Creating Connection and Bridging
Divides, 2022
• Coyle, Daniel,The Culture Code:The
Secrets of Highly Successful Groups, 2018
• Gartner for HR, Evolve Culture
& Leadership for the HybridWorkplace,
2022
• Henley, Dede,The SecretTo Creating
A Sense Of Belonging AtWork, Forbes,
March 2022
• Miller,A., Marcus, K. , M. Roberts,
M., Pecora, D., Fitts, D., Miller, G. "Help
Me Lead" Lessons Learned from the ITS
Exodus, unpublished April 2022

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