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Critical First
Impressions
GETTING OFF TO A GOOD START
Source: Mind Tools
Be on Time
What to do:
 Plan to arrive early
 Allow flexibility for possible delays
How it helps:
 It is the first step to creating a great first
impression
Be Yourself, Be at Ease
 Stay calm and confident
 Be honest and open
 Express your individuality
 Follow your own style
Present Yourself
Appropriately
 Physical appearance matters
 Take care to dress appropriately
 Clean and tidy appearance is a must
 Appropriate dressing and grooming help make a good first
impression
A Word About
Individuality
“Take pride in whatever it is that makes you different. Individuality
is what divides you from the rest.”
 You can create a good impression without losing your
individuality
 Express your individuality appropriately within the context
A Winning Smile
“Smile and the world smiles too.”
 A warm and confident smile will put you and the
other person at ease
 Don’t go overboard as it can seem insincere
Be Open and Confident
 Body language and appearance speak much louder than
words
- Stand tall
- Smile
- Make eye contact
- Greet with a firm handshake
 Helps project confidence
Small Talk Goes a Long
Way
 Be prepared with questions which you may have for the person
you are meeting.
 Try to find out if there is anything in common which you share
with the person.
 Being prepared is a great way to carry on a good
conversation
Be Positive
 Your attitude shows in everything you do
 Always project a positive attitude
 Strive to learn and contribute appropriately in an
upbeat manner
Be Courteous and
Attentive
 Turn off your mobile phone during meetings & discussions
 Give 100% of your attention
 Exercise common sense
 Preparation helps to get you across the line
Creating Critical First Impressions

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Creating Critical First Impressions

  • 1. Critical First Impressions GETTING OFF TO A GOOD START Source: Mind Tools
  • 2. Be on Time What to do:  Plan to arrive early  Allow flexibility for possible delays How it helps:  It is the first step to creating a great first impression
  • 3. Be Yourself, Be at Ease  Stay calm and confident  Be honest and open  Express your individuality  Follow your own style
  • 4. Present Yourself Appropriately  Physical appearance matters  Take care to dress appropriately  Clean and tidy appearance is a must  Appropriate dressing and grooming help make a good first impression
  • 5. A Word About Individuality “Take pride in whatever it is that makes you different. Individuality is what divides you from the rest.”  You can create a good impression without losing your individuality  Express your individuality appropriately within the context
  • 6. A Winning Smile “Smile and the world smiles too.”  A warm and confident smile will put you and the other person at ease  Don’t go overboard as it can seem insincere
  • 7. Be Open and Confident  Body language and appearance speak much louder than words - Stand tall - Smile - Make eye contact - Greet with a firm handshake  Helps project confidence
  • 8. Small Talk Goes a Long Way  Be prepared with questions which you may have for the person you are meeting.  Try to find out if there is anything in common which you share with the person.  Being prepared is a great way to carry on a good conversation
  • 9. Be Positive  Your attitude shows in everything you do  Always project a positive attitude  Strive to learn and contribute appropriately in an upbeat manner
  • 10. Be Courteous and Attentive  Turn off your mobile phone during meetings & discussions  Give 100% of your attention  Exercise common sense  Preparation helps to get you across the line