1) The document outlines a workshop agenda on creating global connections through service-learning. 2) It discusses what service-learning is, where it can take place, and provides a model and resources for designing service-learning programs. 3) The workshop covers defining global citizenship and service-learning, matching terms to explanations, contexts for where service-learning can happen, components of service-learning, and how to build a learning framework with goals, preparation, experience, and reflection.