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CRM Contender
Series
HubSpot Sales Hub vs. Sugar Sell: Which is Right for Your Business?
Housekeeping
• 60-minute presentation with Q&A
• Type questions into the "question box" to submit
them throughout the presentation
• We'll send a copy of the deck and recording of the
webinar in follow-up emails after the event
Some key items before we get started
Meet the
Speaker
CRM Program Manager
BrainSell
Megan
Brooks
Meet the
Speaker
Executive Vice President
BrainSell
Kevin
Cook
Agend
a
01 The State of CRM
02 Key Areas to Consider
03 HubSpot Sales Hub vs. Sugar Sell
04 Audience Q&A
CRM is the BIGGEST and FASTEST
growing software market
worldwide.
• Expected to reach $82 billion
in revenue by 2025
• 91% of companies with more
than 10 employees use CRM.
The CRM
Market
The Value of
CRM
1.Huge ROI
2.Reduce churn
3.Improved productivity
4.Smarter Selling
5.Enhanced customer experience
6.More accessibility to data
Key Areas to Evaluate Right
Fit
 Current state
 Budget/Cost
 Objectives
 Integrations
 Relationship & workflow management
 Reporting capabilities
 Deployment
 Industry-specific requirements
 Ease of use
 Flexibility & agility to scale
 Upgrades & enhancements
 Social networking & mobile accessibility
CRM Contenders
HubSpot Sales Hub vs. Sugar Sell
The Platform
The HubSpot Platform The SugarCRM Platform
Marketing
Hub
Sales
Hub
Operations
Hub
Service
Hub
CMS
Hub
Sugar
Sell
Sugar
Market
Sugar
Serve
Platform Evolution: Organic vs. Acquisition
Features Overview
Overview
Deployment • Cloud • Cloud
• On Prem
Minimum Licenses • 5 paid users • 3 paid users
Email Integration • Gmail
• Outlook
• Gmail
• Outlook
Reporting • Sales/sales content analytics
• Standard reporting and dashboards
• Up to 500 custom reports
• Standard reporting
• Advanced reporting (SQL)
• Unlimited custom reports
Forecasting • Default and custom forecasting and
reporting
• Advanced Forecasting
UX and System Management • Business/Power user
• Consistent UI across platform
• Power user
• Separate Admin UI
Scalability for growth • High • High
Integration Ecosystem
1100+ OOTB Integrations & Apps 100s of Add-Ons
Email Integration
Mobile
Automation & Guided Selling
Analytics
Pricing
CRM Publisher Version Price (user/month)
Annual cost
(w/ min user count)
Sugar Sell Advanced $85 (3 user min) $3,060
Sugar Sell Premier $135 (10 user min) $16,200
Sales Hub Professional $100 (5 user min) $6,000
Sales Hub Enterprise $120 (10 user min) $14,400
Right Fit/Wrong Fit
Right Fit Wrong Fit
Up to 2k employees Large enterprise orgs
Prof. Services, media, telecom,
IT/software, manufacturing, retail,
ecommerce, education, government
industries
HIPAA compliance and other
types of regulated data
Moving off a home-grown system or
a down market point solution such as
Pipedrive, Copper, Monday.com
Complex org and data needs such as
high volume outbound and complex
object relationships
Moderate complexity sales process
and data model: email, phone,
meetings, etc.
Insurance, healthcare, or financial
industries
Teams looking for a one platform for
sales, marketing, service delivery,
and data management
Right Fit​ Wrong Fit​
​100+ employees 10k+ Employees
​Manufacturing, Prof. Services,
Technology
Construction, logistics, ecommerce
​Back-end sophistication Small shop with no power users
CRM & Support Marketing First
B2B relationships with long sales
cycle
B2C or transactional sales
Private hosting Vendor-hosted HIPAA
Special Offer
45-minute complimentary discussion
1. Review your current tech and processes
2. Identify opportunities to leverage automation and
data for optimization and scale
3. Document actionable next steps
CRM Optimization Audit
THANK YOU
FOR JOINING
US!
(866) 356-2654 growth@brainsell.com www.brainsell.com

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CRM Contender Series: HubSpot vs. SugarCRM

  • 1. CRM Contender Series HubSpot Sales Hub vs. Sugar Sell: Which is Right for Your Business?
  • 2. Housekeeping • 60-minute presentation with Q&A • Type questions into the "question box" to submit them throughout the presentation • We'll send a copy of the deck and recording of the webinar in follow-up emails after the event Some key items before we get started
  • 3. Meet the Speaker CRM Program Manager BrainSell Megan Brooks
  • 4. Meet the Speaker Executive Vice President BrainSell Kevin Cook
  • 5. Agend a 01 The State of CRM 02 Key Areas to Consider 03 HubSpot Sales Hub vs. Sugar Sell 04 Audience Q&A
  • 6. CRM is the BIGGEST and FASTEST growing software market worldwide. • Expected to reach $82 billion in revenue by 2025 • 91% of companies with more than 10 employees use CRM. The CRM Market
  • 7. The Value of CRM 1.Huge ROI 2.Reduce churn 3.Improved productivity 4.Smarter Selling 5.Enhanced customer experience 6.More accessibility to data
  • 8. Key Areas to Evaluate Right Fit  Current state  Budget/Cost  Objectives  Integrations  Relationship & workflow management  Reporting capabilities  Deployment  Industry-specific requirements  Ease of use  Flexibility & agility to scale  Upgrades & enhancements  Social networking & mobile accessibility
  • 9. CRM Contenders HubSpot Sales Hub vs. Sugar Sell
  • 10. The Platform The HubSpot Platform The SugarCRM Platform Marketing Hub Sales Hub Operations Hub Service Hub CMS Hub Sugar Sell Sugar Market Sugar Serve Platform Evolution: Organic vs. Acquisition
  • 11. Features Overview Overview Deployment • Cloud • Cloud • On Prem Minimum Licenses • 5 paid users • 3 paid users Email Integration • Gmail • Outlook • Gmail • Outlook Reporting • Sales/sales content analytics • Standard reporting and dashboards • Up to 500 custom reports • Standard reporting • Advanced reporting (SQL) • Unlimited custom reports Forecasting • Default and custom forecasting and reporting • Advanced Forecasting UX and System Management • Business/Power user • Consistent UI across platform • Power user • Separate Admin UI Scalability for growth • High • High
  • 12. Integration Ecosystem 1100+ OOTB Integrations & Apps 100s of Add-Ons
  • 17. Pricing CRM Publisher Version Price (user/month) Annual cost (w/ min user count) Sugar Sell Advanced $85 (3 user min) $3,060 Sugar Sell Premier $135 (10 user min) $16,200 Sales Hub Professional $100 (5 user min) $6,000 Sales Hub Enterprise $120 (10 user min) $14,400
  • 18. Right Fit/Wrong Fit Right Fit Wrong Fit Up to 2k employees Large enterprise orgs Prof. Services, media, telecom, IT/software, manufacturing, retail, ecommerce, education, government industries HIPAA compliance and other types of regulated data Moving off a home-grown system or a down market point solution such as Pipedrive, Copper, Monday.com Complex org and data needs such as high volume outbound and complex object relationships Moderate complexity sales process and data model: email, phone, meetings, etc. Insurance, healthcare, or financial industries Teams looking for a one platform for sales, marketing, service delivery, and data management Right Fit​ Wrong Fit​ ​100+ employees 10k+ Employees ​Manufacturing, Prof. Services, Technology Construction, logistics, ecommerce ​Back-end sophistication Small shop with no power users CRM & Support Marketing First B2B relationships with long sales cycle B2C or transactional sales Private hosting Vendor-hosted HIPAA
  • 19. Special Offer 45-minute complimentary discussion 1. Review your current tech and processes 2. Identify opportunities to leverage automation and data for optimization and scale 3. Document actionable next steps CRM Optimization Audit
  • 20. THANK YOU FOR JOINING US! (866) 356-2654 growth@brainsell.com www.brainsell.com