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Live Webinar:
We will begin shortly  Webinar Audio: You can dial the telephone numbers located on your 
webinar panel. Or listen in using your microphone or computer speakers. 
CRM for CPAs
The Secret to Maximizing Client Relationships
Danny Estrada, Net@Work
CRM Practice Director
 20 Years in CRM
 CRM Magazine Columnist
 Search CRM Blogger
 Practical CRM Blog
Today’s Presenters
Brandon Contreras 
Act‐On Channel 
 15 Years in Technology
 10 Years in  Marketing
 5 Years with Act‐On
Webinar Details
• Presentation is roughly 1 hour
• All phone lines are muted
• Type your questions into your “questions box” located at the 
bottom of your webinar panel
Nationally Respected Technology Firm with 20 Years of CRM
Overview Solutions
Customer Relationship 
Management (CRM)
HR Management
Systems (HRMS) / 
Employer Solutions
Web/Mobile Development 
& eCommerce
Nonprofit 
Solutions
Document Management/ 
SharePoint Implementations
Business Intelligence,
Analytics & Reporting
Cloud / IT Infrastructure 
& Managed Services
Enterprise Resource Planning 
(ERP) / Accounting Software
Today’s Agenda
 Why Integration of Marketing & CRM is Critical
 Consolidating Digital Marketing 
 Marketing Automation Explained
 Client Management in the Digital Age
 Dynamic Reporting Across the Firm
 Using Workflow to Maximize People
 Q&A
Demonstration
Questions?
Type your questions into your “questions box”  located at the 
bottom of your webinar panel
Thank You For Attending! 
For additional information, please contact me (or your Net@Work Account Manager)
Danny Estrada | Net@Work
CRM Practice Director
Phone: 800‐719‐3307 Ext. 1749
destrada@netatwork.com
sgarrity@netatwork.com

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