Cross-Functional Teams
- 1. Jeff McWherter | Gravity Works Design Cross Functional Teams Je ff McWherter
- 2. What are Cross Functional Teams Combine folks with di ff erent skill sets to solve problems together
- 4. Glossary Frontend Developer Backend Developer Project Manager U/X Manager Creative Director Content Strategist Content Entry / Site Builder Lead Backend Developer Lead Frontend Developer Lead Project Manager Chief Operations O ffi cer Sales
- 5. Looked Clean Front-end Developer Backend Developer Project Manager Creative Director Content Strategist Chief Operations O ffi cer
- 6. Mess Front-end Developers Backend Developers Project Managers UX Chief Operations O ffi cer
- 7. 9-2-5 RC Zeppelin PM Team Lead Project Manager Project Manager Front-End Developer Front-End Developer Front-End Developer Front End Developers Project Teams Shared Teams U/X Manager Creative Director UI/UX Back End Dev Team Lead Developer Developer Back End Developers Chief Operating O ffi cer Uxicorns Mis fi t Toys Front-End Developer Front-End Developer Front-End Developer Developer FE Team Lead Cross Functional V1 Operations PM Team Lead COO U/X Manager
- 8. Benefits • Deadlines now tied to teams, not the entire company • More consistent work • Project managers knew developers strengths and weaknesses and could help estimate better • Innovation & creativity • Employee engagement • Business agility • Someone to advocate outside of the project space • A resource plan that forecasted the true state of the company could be completed
- 9. Project Teams vs Speciality Teams
- 10. Cross Functional V2 Jupiter 9-2-5 RC Zeppelin Front-End Dev Team Lead PM Team Lead Project Manager Project Manager Project Manager Front-End Developer Front-End Developer Front-End Developer Front-End Developer Front End Developers Project Teams Shared Teams Creative Director U/X Designer UI/UX Content Strategist Back End Dev Team Lead Developer Developer Back End Developers Chief Operating O ffi cer Uxicorns Mis fi t Toys Front-End Developer Front-End Developer Front-End Developer Front-End Developer Developer Front-End Developer Front-End Developer Project Manager COO U/X Manager U/X Manager DEI Speciality Teams
- 11. Day to Day of the Project Team • Daily status • Team standup • Client meetings • Dedicated time on new projects • Dedicated time on support
- 12. What If … We get a new project? We have a dif fi cult client? The team is missing dates? We have a developer leave? We have a project manager leave? We have too many projects? ? ? ? ?
- 13. Cross Functional V3 Jupiter 9-2-5 RC Zeppelin Front-End Dev Team Lead Project Manager Front-End Developer Front-End Developer Front-End Developer Front-End Developer Front End Project Teams Shared Teams U/X Manager Creative Director U/X Designer UI/UX Content Strategist Chief Operating O ffi cer Uxicorns Front-End Developer Front-End Developer Front-End Developer Front-End Developer Developer Developer Developer Developer Back End Dev Team Lead Back End Project Manager Project Manager Lead Project Manager DEI Operations FE Team Lead PM Team Lead Front-End Developer Project Manager COO U/X Manager Front-End Developer Process Teams COO Site Builder Site Builder
- 14. Cross Functional V4 Jupiter 9-2-5 RC Zeppelin Front-End Dev Team Lead Project Manager Front-End Developer Front-End Developer Front-End Developer Front-End Developer Front End Project Teams Shared Teams U/X Manager Chief Operating O ffi cer Uxicorns Front-End Developer Front-End Developer Front-End Developer Front-End Developer Developer Developer Developer Developer Back End Dev Team Lead Back End Project Manager Project Manager DEI Operations FE Team Lead PM Team Lead Front-End Developer Project Manager COO U/X Manager Front-End Developer Process Teams COO Site Builder Site Builder Creative Director U/X Designer Lead Project Manager Project Manager Content Strategist Unicorns
- 15. 75% of Cross Functional Teams are Dysfunctional https://hbr.org/2015/06/75-of-cross-functional-teams-are-dysfunctional They fail on at least three of fi ve criteria: • Meeting a planned budget • Staying on schedule • Adhering to speci fi cations • Meeting customer expectations and/or • Maintaining alignment with the company’s corporate goals.
- 16. Keys to Success • Need a de fi ned leader • Clear goals • Knowledge sharing between teams • No competition • Social identity • The team must have both the authority and the accountability • Adequate communications must exist
- 17. Problems • Team members can get bored • Not obvious when to scale a team up • Can lead to many meetings • Support can still derail a project • Don’t do a great job sharing the success of a project team to the entire team • Can Lead to silos
- 18. Resourcing
- 19. Resourcing
- 20. Cross Functional Future Jupiter 9-2-5 RC Zeppelin Front-End Dev Team Lead Project Manager Front-End Developer Front-End Developer Front-End Developer Front-End Developer Front End Project Teams Shared Teams U/X Manager UI/UX Content Strategist Chief Operating O ffi cer Uxicorns Front-End Developer Front-End Developer Front-End Developer Front-End Developer Developer Developer Developer Developer Back End Dev Team Lead Back End Project Manager Project Manager DEI Operations FE Team Lead PM Team Lead Lead Project Manager Front-End Developer Project Manager COO U/X Manager Front-End Developer Process Teams COO Site Builder Site Builder Creative Director U/X Designer U/X Designer U/X Designer U/X Designer Site Builder Site Builder Business Analyst Project Manager Business Analyst Business Analyst Business Analyst Customer Experience Customer Experience Customer Experience Customer Experience QA QA QA QA
- 21. Thank You