SlideShare a Scribd company logo
CROSSING WEB BOUNDARIES
   in Higher Education
      Penn State Web Conference
      Jay Collier • June 14, 2011
     jay.collier@thecompass.com


                                    jaypeg21
Emerging media for learning organizations

• WGBH Educational Foundation
• Public Broadcasting Service
• Massachusetts Institute of Technology
• Dartmouth College
• Bates College
• Maine Department of Education


                                          jaypeg21
• Where are the current boundaries?
• Why should we bridge them?
• How can we cross those boundaries?




                             clearly ambiguous
Where are our current
  Web boundaries?
CURRICULAR

NON-CURRICULAR




  design-dog, rozenchipmunk
CLASSROOM

FIELD WORK




tostie, europedistrict
STUDENTS

    ALUMNI




orcsa, rberteig
DEPARTMENTS

      OFFICES




    moriza, willi
MARKETING

   TECHNOLOGY




swami stream, patrick hosely
SYSTEM A

SYSTEM B




hegemonx, psd
SILO 1

              SILO 2




binary ape, neosnaps
Why should we cross
 those boundaries?
Digital
  MCLUHAN                                                                 MEDIA
  Expanding media                                                  Personal computer
                                                                    Digital networks
  Evolution of communications                   Electronic          World Wide Web
  technologies                                      MEDIA

                                                   Telegraph
                              Printed              Telephone
                                 MEDIA               Radio
              Written                              Television
                           Movable type
Physical       MEDIA
                          Printing press
EXPERIENCE    Cave walls   Photograph
             Bamboo slips Motion pictures
  Verbal      Parchment
  Visual        Paper




                   mauricedb, schizoform, wilhei, mightyboybrian, wonderlane
Web 1.0 was “It”
    Web 1.0
    ~2000 “IT”
  You went out “onto it”
  The first Web was


           Web media
           and content
          hosted locally
      A WEB SITE
            Business
              data
  Phone                Television
             Email




                                    jaycollier
Web 2.0
            ~2007
The next Web waswas “Ours”
    Web 2.0 “YOURS” and“MINE”
                      Facebook
          Delicious                Flickr




    WordPress                      Google Docs

                      My
    Wikipedia
                   Pages and         LinkedIn
                    profiles


         YouTube                 NetVibes
                      Twitter




                                                 jaycollier
The next Internet “Is”
      An ecology integrating real and virtual




Build connections               Share knowledge

                       Online
                      persona


                  Online      Online
                 persona     persona




                  Use services

                                                jaycollier
Each medium “is an
extension of ourselves
     ... an extension of
         consciousness”

   Marshall McLuhan, 1964

                       cearly ambiguous
How can we cross the
    boundaries?
Cross divisional boundaries
jaycollier
jaycollier
Common principles for online experiences

• Be dependable – anywhere, any time, any device
• Be intuitive – simple publishing, searching, inding
• Be helpful – helpul information and instructions
• Be interesting – appealing, personal, immersive
• Be personalizable – up to date feeds by interest
• Be welcoming – online spaces for collaboration
• Be meaningful – insight into what matters to you
Cross staffing boundaries
Content
                                  development
                               Content manager/producer
                                 Information architect
                                 Content manager/producer
                                    Information architect
                                 Channel editor, writer
     Interface/                    Channel editor, writer
                               Photographer, photo editor
                                 Photographer, photo editor
                                                                     Community
interaction design                    Client liaison
                                        Client liaison               stewardship
  Art director/producer                                             Community manager
    Interface designer                                              Channel coordinator
     Graphic designer              Leadership                      Social media producer
   Interface developer                                               Brand evangelist
  User testing specialist
                                 & management                        Research analyst

                                      Strategic
                                      guidance
                                                                       Media
    Software admin              Director of Online Media             production
    & development                 Executive Producer
                                   Program Manager                   Producer/director
       Technical producer                                         Videographer/recordist
      Software administrator                                      Post-production editor
          Web developer                                              Motion designer
        Quality assurance             Training                          Animator
            specialist              and support
                                     Client relations
                                   Project coordination           Staff


                                                                 Vendors
                                                              and contractors
                                                                                           jaycollier
1-FTE TEAM        3-FTE TEAM                      5-FTE TEAM


                  Web producer/                   Content manager/
                    designer                           editor


Webmaster/        Web director/       Designer/    Web director/     Producer/
                                       coding       manager           steward
 manager           manager

                  Web developer             Software administrator/
                                                  developer
   Core team

  Extended team
                      Extended team




                                                     jaycollier
Cross marketing boundaries
FROM
Powerful, universal
      ideas
    Ambivalence to
     Awareness to
      Interest to
    Participation to
     Commitment
     TOWARD
  Personalized
   interactions

                       jaycollier
jaycollier
General
                Public


Prospective   Prospective   Corporations,
 Faculty &     Students     Foundations
   Sta         & Families


  Current      Current      Philanthropic
 Faculty &    Students,       Partners
   Sta        & Families


               Alumni &
                Friends




                                            jaycollier
Crossing Web Boundaries
Crossing Web Boundaries
Crossing Web Boundaries
Cross communication boundaries
OFFICIAL CONTENT                                      CONSTITUENT COLLABORATION
              Formal communications                                                  Community-facilitated
                Highly-crafted editorial and design                                 Simple interface, individual voices,
                                                                                          independent domain



                Core                News &          Program           Communities
                                                                                                     Public Internet Services
                site                updates         subsites           of Practice
                                                                                                    Professional              Cloud
                                         News                               People                   resources               services
Gateways        Home       Search      releases          Subsite            Groups
                                                                          Bookmarks
                                       Features                        Recommendations                                       YouTube
  Directories          Tasks                                               Notations
                                                                          Comments
                                    Profile             Subsite             Ratings                                           Flickr

                    Publications

                                              Subsite                                                                        Skype


    Enterprise data                                                        Ad hoc                  Learning
                                                                           groups                   object
   Gathering         Reporting                                                                   repositories               Social
                                                                                                                            media

     Data              Data
    service           service                                Groups by                                                     Facebook
                                                            content area

                                                                                                                            Twitter
                                          Groups by
                                          geography
                                                                                                                           LinkedIn




                                                                                                                            jaycollier
Crossing Web Boundaries
Crossing Web Boundaries
Crossing Web Boundaries
Crossing Web Boundaries
Crossing Web Boundaries
Warning!




   tm-tm
Cross experience boundaries
“The individual and the
cultural are inextricably
   bound by patterns of
   relational exchange.”
            Ken Wilber, 1981


                               sallyrye
TEILHARD DE CHARDIN
 Patterns of experience                             Noosphere
                                                        THOUGHT
 Evolution of awareness

                           Atmosphere
                              AIR
               Biosphere
                   CELLS
Geosphere
 MOLECULES




                               geishaboy, jing-a-ling, wwworks
MASLOW
                                                                 Intuitive
Types of exchanges                                                  MEANING
Relational exchanges with many
multiple environments                   Symbolic                     Vision
                                                                   Integrity
                                            RESPECT
                                                                  Authenticity
                Emotional                 Discourse                Presence
Material           SECURITY              Achievement               Reflection
  SAFETY                                 Recognition              Awareness
                    Family
                  Friendship               Esteem
   Breath                                 Confidence
 Food, water       Intimacy
   Shelter           Power
Reproduction
    Sleep




                               krislitman, ajawin, tristanbrand, opoponax
Broadcast > Engagement > Collaboration >   EXCHANGE




                                             Ibrahim Iujaz
GE Healthcare
How will you open the doors?
                               sportsilliterate

More Related Content

PDF
The New Black - Creds
PDF
Multichannel me - Chasing after the multichannel user
PDF
Guerrilla social media weapons for maximum returns
PDF
Ibm social business jam camp 2011 vp sandy carter get bold social business ag...
PDF
Apps, APIs and Opportunities: Platform integration and opportunities
PDF
BD Media Pack
PDF
E2 0 Partner
PDF
Catch the moment overview
The New Black - Creds
Multichannel me - Chasing after the multichannel user
Guerrilla social media weapons for maximum returns
Ibm social business jam camp 2011 vp sandy carter get bold social business ag...
Apps, APIs and Opportunities: Platform integration and opportunities
BD Media Pack
E2 0 Partner
Catch the moment overview

What's hot (19)

PDF
Facebook feb 2011 juliana martinez
PDF
Digital Marketing and Monetization for Kenya's Music Industry
PDF
How to De-Risk the Creation and Moderation of User-Generated Content
PDF
snap2life app 2011 mobile image recognition
PDF
Paul Gennaro Presentation - BDI 3/15/12 B2B Social Communications Leadership ...
PPS
SDL Campaign Management & Rich Media
PDF
Project Management, Social Media, and Productivity
PDF
Huddl presentation
PPTX
Tips on How to Integrate Print with other Channels
PPTX
Harnessing Content to Build Reputation and Combat Risk
KEY
Stocktwits & Responsive Web Design, social network meets flexible framework
PPTX
Getting an edge with social - Twitter - Adobe Summit 2012
PDF
Poster Guide project poster-09-2011
PDF
Using Social Software to Market yourself - inside and outside the firewall
PDF
Web 2.0 Business Models
DOC
Sanithraj Webdesigner
PDF
Cisco Social Media
PPTX
[En] the Orange website generator
PDF
Social Network Marketing with Facebook Pages & Applications
Facebook feb 2011 juliana martinez
Digital Marketing and Monetization for Kenya's Music Industry
How to De-Risk the Creation and Moderation of User-Generated Content
snap2life app 2011 mobile image recognition
Paul Gennaro Presentation - BDI 3/15/12 B2B Social Communications Leadership ...
SDL Campaign Management & Rich Media
Project Management, Social Media, and Productivity
Huddl presentation
Tips on How to Integrate Print with other Channels
Harnessing Content to Build Reputation and Combat Risk
Stocktwits & Responsive Web Design, social network meets flexible framework
Getting an edge with social - Twitter - Adobe Summit 2012
Poster Guide project poster-09-2011
Using Social Software to Market yourself - inside and outside the firewall
Web 2.0 Business Models
Sanithraj Webdesigner
Cisco Social Media
[En] the Orange website generator
Social Network Marketing with Facebook Pages & Applications
Ad

Viewers also liked (9)

PDF
Online Engagement at Bates: Progress Report 2008
PDF
Crossing Web Boundaries with WordPress
PDF
Integrated Communications and the Bates Web
PDF
Revisioning the Bates Web Experience
PDF
Online Engagement at Bates: A Vision and Blueprint - September 2008
PDF
Curiosity to Career (May 2015)
PPTX
Tos dipity
PDF
Online Media at Bates: Vision, Strategy, Status - June 2008
PDF
New Home, New Views
Online Engagement at Bates: Progress Report 2008
Crossing Web Boundaries with WordPress
Integrated Communications and the Bates Web
Revisioning the Bates Web Experience
Online Engagement at Bates: A Vision and Blueprint - September 2008
Curiosity to Career (May 2015)
Tos dipity
Online Media at Bates: Vision, Strategy, Status - June 2008
New Home, New Views
Ad

Similar to Crossing Web Boundaries (20)

PDF
Digital Strategies for Learning A Student-Centered Approach
KEY
DeMarle-MFAEmergent Media at Champlain College
PDF
Ariston Interactive
PPTX
Enterprise 2.0 Musings
PPTX
Accelerating Business Agility with Open Source Drupal
PPTX
Drupal Deployments in the Global 2000
PDF
Timeus Interactive Credentials
PDF
Planning for Disruption
PDF
TheTrendWatch #05
PPT
Media Week Presentation at Glasgow University
PPTX
Frydenberg Web20 Scu09
PDF
Social in B2B.ppt
 
KEY
Sherrie medina work samples ymca
PDF
Communicating with Web 2.0
PDF
Shesayscourse preso cginn_may19
PDF
MDW NY | Matt Howell_New Teams and Process for Making Digital Work
PDF
UX in Italia: idee e futuro
PDF
Domain7: Mobile Web Design Approach
PDF
101005 cipr
PDF
Content Strategy for the Web
Digital Strategies for Learning A Student-Centered Approach
DeMarle-MFAEmergent Media at Champlain College
Ariston Interactive
Enterprise 2.0 Musings
Accelerating Business Agility with Open Source Drupal
Drupal Deployments in the Global 2000
Timeus Interactive Credentials
Planning for Disruption
TheTrendWatch #05
Media Week Presentation at Glasgow University
Frydenberg Web20 Scu09
Social in B2B.ppt
 
Sherrie medina work samples ymca
Communicating with Web 2.0
Shesayscourse preso cginn_may19
MDW NY | Matt Howell_New Teams and Process for Making Digital Work
UX in Italia: idee e futuro
Domain7: Mobile Web Design Approach
101005 cipr
Content Strategy for the Web

More from Jay Collier (14)

PDF
Maine Land Trust Network - Digital Communications Improvements
PDF
UNE Academy of Digital Sciences Final Roundtable
PDF
UNE Academy of Digital Sciences - Overview
PDF
TechHire Maine: It's All About Talent
PDF
Educate Maine: Curiosity to Career
PDF
Project>Login: From Curiosity to Career
PDF
Cultivating Collaboration
PDF
Transforming Learning: From Schools to Environments
PDF
Innovations in Maine Learning
PDF
Introduction to MaineLearning.net
PDF
WordCamp Boston - Web Strategy in Higher Education
PDF
NERCOMP: Web Governance - Planning for Disruption
PDF
The Social Web: Yours, Mine, and Ours
PDF
Monitoring Your Web Identity
Maine Land Trust Network - Digital Communications Improvements
UNE Academy of Digital Sciences Final Roundtable
UNE Academy of Digital Sciences - Overview
TechHire Maine: It's All About Talent
Educate Maine: Curiosity to Career
Project>Login: From Curiosity to Career
Cultivating Collaboration
Transforming Learning: From Schools to Environments
Innovations in Maine Learning
Introduction to MaineLearning.net
WordCamp Boston - Web Strategy in Higher Education
NERCOMP: Web Governance - Planning for Disruption
The Social Web: Yours, Mine, and Ours
Monitoring Your Web Identity

Recently uploaded (20)

PDF
A systematic review of self-coping strategies used by university students to ...
PDF
102 student loan defaulters named and shamed – Is someone you know on the list?
PDF
VCE English Exam - Section C Student Revision Booklet
PPTX
Pharma ospi slides which help in ospi learning
PDF
01-Introduction-to-Information-Management.pdf
PPTX
Microbial diseases, their pathogenesis and prophylaxis
PPTX
Pharmacology of Heart Failure /Pharmacotherapy of CHF
PDF
RMMM.pdf make it easy to upload and study
PPTX
Tissue processing ( HISTOPATHOLOGICAL TECHNIQUE
PDF
Chinmaya Tiranga quiz Grand Finale.pdf
PDF
Saundersa Comprehensive Review for the NCLEX-RN Examination.pdf
PDF
Classroom Observation Tools for Teachers
PDF
Chapter 2 Heredity, Prenatal Development, and Birth.pdf
PDF
Complications of Minimal Access Surgery at WLH
PDF
Supply Chain Operations Speaking Notes -ICLT Program
PPTX
PPT- ENG7_QUARTER1_LESSON1_WEEK1. IMAGERY -DESCRIPTIONS pptx.pptx
PPTX
Lesson notes of climatology university.
PPTX
master seminar digital applications in india
PDF
O7-L3 Supply Chain Operations - ICLT Program
PPTX
Cell Structure & Organelles in detailed.
A systematic review of self-coping strategies used by university students to ...
102 student loan defaulters named and shamed – Is someone you know on the list?
VCE English Exam - Section C Student Revision Booklet
Pharma ospi slides which help in ospi learning
01-Introduction-to-Information-Management.pdf
Microbial diseases, their pathogenesis and prophylaxis
Pharmacology of Heart Failure /Pharmacotherapy of CHF
RMMM.pdf make it easy to upload and study
Tissue processing ( HISTOPATHOLOGICAL TECHNIQUE
Chinmaya Tiranga quiz Grand Finale.pdf
Saundersa Comprehensive Review for the NCLEX-RN Examination.pdf
Classroom Observation Tools for Teachers
Chapter 2 Heredity, Prenatal Development, and Birth.pdf
Complications of Minimal Access Surgery at WLH
Supply Chain Operations Speaking Notes -ICLT Program
PPT- ENG7_QUARTER1_LESSON1_WEEK1. IMAGERY -DESCRIPTIONS pptx.pptx
Lesson notes of climatology university.
master seminar digital applications in india
O7-L3 Supply Chain Operations - ICLT Program
Cell Structure & Organelles in detailed.

Crossing Web Boundaries

  • 1. CROSSING WEB BOUNDARIES in Higher Education Penn State Web Conference Jay Collier • June 14, 2011 jay.collier@thecompass.com jaypeg21
  • 2. Emerging media for learning organizations • WGBH Educational Foundation • Public Broadcasting Service • Massachusetts Institute of Technology • Dartmouth College • Bates College • Maine Department of Education jaypeg21
  • 3. • Where are the current boundaries? • Why should we bridge them? • How can we cross those boundaries? clearly ambiguous
  • 4. Where are our current Web boundaries?
  • 7. STUDENTS ALUMNI orcsa, rberteig
  • 8. DEPARTMENTS OFFICES moriza, willi
  • 9. MARKETING TECHNOLOGY swami stream, patrick hosely
  • 11. SILO 1 SILO 2 binary ape, neosnaps
  • 12. Why should we cross those boundaries?
  • 13. Digital MCLUHAN MEDIA Expanding media Personal computer Digital networks Evolution of communications Electronic World Wide Web technologies MEDIA Telegraph Printed Telephone MEDIA Radio Written Television Movable type Physical MEDIA Printing press EXPERIENCE Cave walls Photograph Bamboo slips Motion pictures Verbal Parchment Visual Paper mauricedb, schizoform, wilhei, mightyboybrian, wonderlane
  • 14. Web 1.0 was “It” Web 1.0 ~2000 “IT” You went out “onto it” The first Web was Web media and content hosted locally A WEB SITE Business data Phone Television Email jaycollier
  • 15. Web 2.0 ~2007 The next Web waswas “Ours” Web 2.0 “YOURS” and“MINE” Facebook Delicious Flickr WordPress Google Docs My Wikipedia Pages and LinkedIn profiles YouTube NetVibes Twitter jaycollier
  • 16. The next Internet “Is” An ecology integrating real and virtual Build connections Share knowledge Online persona Online Online persona persona Use services jaycollier
  • 17. Each medium “is an extension of ourselves ... an extension of consciousness” Marshall McLuhan, 1964 cearly ambiguous
  • 18. How can we cross the boundaries?
  • 22. Common principles for online experiences • Be dependable – anywhere, any time, any device • Be intuitive – simple publishing, searching, inding • Be helpful – helpul information and instructions • Be interesting – appealing, personal, immersive • Be personalizable – up to date feeds by interest • Be welcoming – online spaces for collaboration • Be meaningful – insight into what matters to you
  • 24. Content development Content manager/producer Information architect Content manager/producer Information architect Channel editor, writer Interface/ Channel editor, writer Photographer, photo editor Photographer, photo editor Community interaction design Client liaison Client liaison stewardship Art director/producer Community manager Interface designer Channel coordinator Graphic designer Leadership Social media producer Interface developer Brand evangelist User testing specialist & management Research analyst Strategic guidance Media Software admin Director of Online Media production & development Executive Producer Program Manager Producer/director Technical producer Videographer/recordist Software administrator Post-production editor Web developer Motion designer Quality assurance Training Animator specialist and support Client relations Project coordination Staff Vendors and contractors jaycollier
  • 25. 1-FTE TEAM 3-FTE TEAM 5-FTE TEAM Web producer/ Content manager/ designer editor Webmaster/ Web director/ Designer/ Web director/ Producer/ coding manager steward manager manager Web developer Software administrator/ developer Core team Extended team Extended team jaycollier
  • 27. FROM Powerful, universal ideas Ambivalence to Awareness to Interest to Participation to Commitment TOWARD Personalized interactions jaycollier
  • 29. General Public Prospective Prospective Corporations, Faculty & Students Foundations Sta & Families Current Current Philanthropic Faculty & Students, Partners Sta & Families Alumni & Friends jaycollier
  • 34. OFFICIAL CONTENT CONSTITUENT COLLABORATION Formal communications Community-facilitated Highly-crafted editorial and design Simple interface, individual voices, independent domain Core News & Program Communities Public Internet Services site updates subsites of Practice Professional Cloud News People resources services Gateways Home Search releases Subsite Groups Bookmarks Features Recommendations YouTube Directories Tasks Notations Comments Profile Subsite Ratings Flickr Publications Subsite Skype Enterprise data Ad hoc Learning groups object Gathering Reporting repositories Social media Data Data service service Groups by Facebook content area Twitter Groups by geography LinkedIn jaycollier
  • 40. Warning! tm-tm
  • 42. “The individual and the cultural are inextricably bound by patterns of relational exchange.” Ken Wilber, 1981 sallyrye
  • 43. TEILHARD DE CHARDIN Patterns of experience Noosphere THOUGHT Evolution of awareness Atmosphere AIR Biosphere CELLS Geosphere MOLECULES geishaboy, jing-a-ling, wwworks
  • 44. MASLOW Intuitive Types of exchanges MEANING Relational exchanges with many multiple environments Symbolic Vision Integrity RESPECT Authenticity Emotional Discourse Presence Material SECURITY Achievement Reflection SAFETY Recognition Awareness Family Friendship Esteem Breath Confidence Food, water Intimacy Shelter Power Reproduction Sleep krislitman, ajawin, tristanbrand, opoponax
  • 45. Broadcast > Engagement > Collaboration > EXCHANGE Ibrahim Iujaz
  • 47. How will you open the doors? sportsilliterate