CSS Corp Hiring For Technical Support Engineer.pdf
- 1. CSS Corp Hiring For Technical Support Engineer Job Details Job Location: Hyderabad Organization: CSS Corp Experience: Fresher Job Role: Technical Support Engineer Salary: NA Job Type: Full Time Vacancies: NA Description: Principle duties and responsibilities Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bugs with application owners Uses troubleshooting techniques to identify network-related issues Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
- 2. Help employees with access & account issues based on defined/documented guidelines, policies and procedures Attends required technical training sessions and makes effective use of KBs to address issues efficiently Complies with schedule adherence to ensure the overall service level targets are achieved Identifies and provides input on unique (or) recurring user problems Required Skills Excellent communication skills Good customer service skills, multitasking and leadership skills Ability to adjust quickly to changing priorities and make quick decisions with limited information Qualification: Any Graduation Batch: 2017/ 2018/ 2019/ 2020/ 2021/ 2022/ 2023 Apply Link: https://bit.ly/3sV5yzy OFF Campus Jobs
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