IBM Endpoint Manager for Server Automation (Overview)
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The document introduces IBM Endpoint Manager for Server Automation, a solution designed to manage the health and security of enterprise endpoints in real-time via a single agent for various operating systems. It streamlines server management, reduces operational costs, and improves efficiency through features such as custom automation and patch management in both physical and virtual environments. The platform enables coordination of server builds and simplifies the tasks of administrators, ultimately providing better control over IT infrastructure.
![© 2012 IBM Corporation
IBM Endpoint Manager for
Server Automation
Product Introduction and Overview
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IBM Endpoint Manager for Server Automation (Overview)
- 1. © 2012 IBM Corporation IBM Endpoint Manager for Server Automation Product Introduction and Overview [NAME], [TITLE] [DATE]
- 2. © 2013 IBM Corporation2 IBM Endpoint Manager Systems Infrastructures Today Pressure from All Sides… Vendors “Standardize…” “Appliances…” “Commoditize…” “Cloud…” Standardization through automation Consultants “Strategy and change…” React faster to customer needs Line of Business “Deliver my new application, quickly…” Fast & easy server builds with simplified operational maintenance CFO “Reduce cost, Use what you have, Meet regulations,” Single automation solution for All endpoints – physical, virtual, fixed or mobile
- 3. © 2013 IBM Corporation3 IBM Endpoint Manager IBM Endpoint Manager Continuously monitor the health and security of all enterprise computers in real-time via a single, policy-driven agent Endpoints • One infrastructure: management server, console, agent for Windows, Mac, Unix, Linux, Mobile • Scales to 250,000 endpoints per management server • Robust, flexible architecture with built-in failover • Nearly-invisible impact to network, endpoints • Operates in low-bandwidth / high-latency environments • Physical or virtual, network or Internet-connected IBM Endpoint Manager Patch Management Lifecycle Management Software Use Analysis Power Management Mobile Devices Security and Compliance Core Protection Desktop / laptop / server endpoint Mobile Purpose specific Systems Management Security Management Server Automation
- 4. © 2013 IBM Corporation4 IBM Endpoint Manager Security & Compliance Vulnerability Assessment Compliance Analytics 3rd Party Endpoint Protection Management Patch Management Security Configuration Management Core Protection Anti-Malware Firewall Data Protection (add-on) Patch Management Offline VM Patching Application Patching OS Patching Mobile Devices Compliance App Mgmt Mobile Device Mgmt The IBM Endpoint Manager Family Middleware Management Multi-Platform OS Deployment Physical & Virtual Server Lifecycle Management Cross-Server Sequenced Task Automation (e.g. Patch OS on Server Cluster) Server Automation Power Management Windows & Macs Carbon, cost reduction reports End-user Dashboard Lifecycle Management Software Distribution OS Deployment Remote Control Patch Management Basic HW & SW Inventory Starter Kit TPM evolution Software Use Analysis Software Catalog Correlation Software Usage Reporting Software Inventory TADd / ILMT convergence App, PIM Containers Self-Quarantine Starter Kit
- 5. © 2013 IBM Corporation5 IBM Endpoint Manager Stores / Kiosks WAN Data center 56k Headquarters Remote offices Distribution center Internet WiFi Airport Hotel Coffee shop Home T1 line T1 line 3G WiFi IBM Endpoint Manager, built on BigFix technology Whether it’s a Mac connecting from hotel WiFi, a Windows laptop at 30K feet or a Red Hat Linux Server in your data center, IBM Endpoint Manager has it covered. In real time, at any scale. Satellite Network-friendly architecture delivers large packages without disrupting critical business applications Single, intelligent agent uses <2% CPU, <10MB RAM Cloud-based service continuously provides new patch, policy updates Full command and control of Internet- connected devices Use existing computers as Relays to minimize network traffic Content Update Service
- 6. © 2013 IBM Corporation6 IBM Endpoint Manager IBM Endpoint Manager elements Single server and console • Highly secure, highly available • Aggregates data, analyzes and reports • Manages up to 250K endpoints per server Flexible policy language (Fixlets) • Thousands of out-of-the-box policies • Best practices for operations and security • Simple custom policy authoring • Highly extensible/applicable across all platforms Virtual infrastructure • Designate IBM Endpoint Manager agent as a relay or discovery point in minutes • Provides built-in redundancy • Leverages existing systems/shared infrastructure Single intelligent agent • Continuous self-assessment • Continuous policy enforcement • Minimal system impact (<2% CPU, <10MB RAM)
- 7. © 2013 IBM Corporation7 IBM Endpoint Manager Server Management teams need to: Coordinate Server Builds (Incl. Bare metal up) Deploy and manage both Physical and Virtual servers Patch operating systems on application clusters (Client-Server Apps) Patch Middleware Applications Find an easier way to Automate routine system administrator tasks They have Multiple Tools and Teams and skill sets to manage distributed and datacenter servers across all platforms with no integration Ongoing Budget reductions forcing IT Managers to improve efficiency!
- 8. © 2013 IBM Corporation8 IBM Endpoint Manager Simplify Server Management, Reduce Costs IBM Endpoint Manager for Server Automation Consolidate tools / teams through streamlined management of ALL servers Reduce human errors, simplify application lifecycle management Reduce costs & improve Operational efficiency with custom automation Endpoint Management Systems Management Security Management Common agent Unified console Single mgmt server Managed = Secure Desktops, Laptops , & Servers Smartphones & Tablets Purpose-specific Endpoints
- 9. © 2013 IBM Corporation9 IBM Endpoint Manager Consolidate Tools / Teams through streamlined management of ALL servers Single User Interface Endpoint Manager for Server Automation builds upon Endpoint Manager for Lifecycle Management Single infrastructure through which users can manage desktops, laptops and data center servers while lowering operational costs Seamless physical and virtual server management greatly improves visibility and control of all endpoints. How do I manage the lifecycle of EVERY Endpoint ? Extend Lifecycle Management to data center servers
- 10. © 2013 IBM Corporation10 IBM Endpoint Manager Reduce human errors, simplify application lifecycle management Physical Server Build – Single Server- e.g. Install Mozilla Firefox 18.0 followed by an upgrade to 18.0.2; Deploy middleware and application stacks Virtual Server Build – Provision a VM from ISO or Template and deploy software Server Patch (Client-Server scenario) - Shut down client services, stop server, apply patch to server, restart server, start client services Sequenced OS Patching – Across different environments (across systems that form a service, e.g. email) Patch Rollout – Patch machines 1-10, then 11- 50, then 51-1000 (patch Development, then patch Test, then patch Production Environment) How do I lower costs for server builds and patching? Task sequencing Update 90,000 servers in days with 70% less infrastructure than currently using. Patch the OS of a client-server system in 1 hour or build a 2 tier application in hours. Take endpoint automation to the next level:
- 11. © 2013 IBM Corporation11 IBM Endpoint Manager Reduce costs & improve operational efficiency with custom automation Leverage “Out of the Box” IEM fixlets, Tasks and baselines in an Automation Plan across groups of related servers No programming skill required – Simple UI to build automation Higher levels of automation - All plans can be created, saved, and re-used Conditional logic for each step in a plan (initially success/failure) View execution of plans -completed and running with drilldown How do I automate labor intensive system administrator tasks? Database Server Application Server 1. 2. 3. Client Workstations 1. Upgrade the DB server 2. If successful, upgrade the Application server 3. If 1& 2 are successful upgrade the Client workstations 4. If any Failures occur, stop further updates
- 12. © 2013 IBM Corporation12 IBM Endpoint Manager IBM Endpoint Manager for Server Automation Differentiators SmartCloud Orchestration Endpoint Management A Single Solution to Manage ALL Clients, Servers & Cloud Endpoints: Consolidate tools / teams through streamlined management of ALL servers Lower costs with a single user interface across all endpoints Seamless physical and virtual server management Reduce human errors, simplify application lifecycle management Speed server delivery with automated physical and virtual server builds Less downtime with efficient sequenced patching Reduce costs & improve Operational efficiency with custom automation Fast time to value with ―Out of the Box‖ IEM fixlets All team members can build automation since no programming skill is required Unified Device Management Datacenter Physical & Virtual Servers Distributed Servers
- 13. © 2013 IBM Corporation13 IBM Endpoint Manager BACKUP SLIDES • Product overview slide • More details/samples of automation • Cloud positioning • Internal customer example • Product screen shots
- 14. © 2013 IBM Corporation14 IBM Endpoint Manager Server Automation Manage the lifecycle of data center servers Thousands of automation scripts Patching for multi-tier server applications Supports both physical and virtual Reduce costs & Improve efficiency with workflow automation • Provides automated sequencing of sys admin tasks Consolidate tools and save money through streamlined management of ALL servers • Deploy and Manage both physical and virtual servers Reduce human errors by extending automation to business applications • e.g. Patch operating systems on application clusters Server Automation leverages Endpoint Manager’s ―Out-of-the-Box‖ content and simplifies re-use of customer’s best practices Supports creation of new virtual machines from templates and ISO images Provides the ability to manage instances and profiles for WebSphere Application Server, IBM DB2 and SQL Server IBM Endpoint Manager for Server Automation: Enables users to perform advanced server management, including custom task sequencing—without the need for programming skills.
- 15. © 2013 IBM Corporation15 IBM Endpoint Manager Create a new online shopping service instance and add to pool Automation Plan Steps: (sequence of fixlets, tasks, baselines) 1. Create VM (server A for database) 2. Install DB2 3. Create DB2 instance 4. Create VM (server B for web app server) 5. Install WAS 6. Patch WAS 7. Install Online Shopping web application 8. Start DB2 instance 9. Create DB to support web application 10.Configure Online Shopping app to use DB 11.Add Online Shopping Service to pool WAS DB2 Online Shopping WAS DB2 Online Shopping WAS DB2 Online ShoppingWAS DB2 Online Shopping Online Shopping Service Pool Online Shopping Service Instance server B server A server A server B server A server B Server Automation Plan - Example WAS DB2 Online Shopping Automation Plan: Expand Online Shopping Service by Deploying Another Instance of Online Shopping Web Application: We’ll see a similar Automation Plan in the demo - DayTrader
- 16. © 2013 IBM Corporation16 IBM Endpoint Manager Orchestration Network Management Endpoint Management Application Performance Monitoring Usage and AccountingStorage Management Workload Optimized Cloud Orchestration uses other domains to deliver services Endpoint Management will be leveraged by SmartCloud Orchestrator for Patch and Lifecycle management. Also for configuration compliance 1. Analyze Configuration settings on any Endpoint 2. Update software configuration on any Endpoint 3. Enforce configuration compliance on any Endpoint Endpoint Management Positioning With Cloud SmartCloud Orchestrator SmartCloud Provisioning
- 17. © 2013 IBM Corporation17 IBM Endpoint Manager Current Customer Engagement - United Parcel Service (UPS) “Server Automation is exactly what we need!” • UPS has a Homegrown solution that they are finding difficult to maintain. • They need to drive an ordered sequence of patching/updating a Client/Server application across many endpoints in what they call a ―Site‖. • Each site has 1 Database Server, 1 Application Server and roughly 100 client computers. They need to perform these process several times each month with Endpoint Manager: • Upgrade the DB server • If successful, upgrade the Application server • If 1& 2 are successful upgrade the Client workstations • If any Failures occur, stop further updates Other requirements: • Scheduling • Targeting by custom computer property • Download/pre-cache updates and save automation plans as templates for each ―Site‖
- 18. © 2013 IBM Corporation18 IBM Endpoint Manager IEM for Server Automation - Screen shots
- 19. © 2013 IBM Corporation19 IBM Endpoint Manager Example Automation Plan 19 Server Automation Plans are setup, configured, and run through the Endpoint Manager Console, driven by interactive wizards.
- 20. © 2013 IBM Corporation20 IBM Endpoint Manager Adding Steps to a Plan 20 Automation Plan steps are based on Fixlet messages, the same policies that are used throughout Endpoint Manager
- 21. © 2013 IBM Corporation21 IBM Endpoint Manager Select Targets Individually or by Group 21 All the usual targeting and information from Endpoint Manager is available in Server Automation
- 22. © 2013 IBM Corporation22 IBM Endpoint Manager Targeting Servers by Property 22 Endpoint Manager actions can be targeted by properties of the target, and each agent will determine if it meets the target property for applying the automation plan actions.
- 23. © 2013 IBM Corporation23 IBM Endpoint Manager More Screen Shots
- 24. © 2013 IBM Corporation24 IBM Endpoint Manager Automation Plan UI – viewing steps in an automation plan
- 25. © 2013 IBM Corporation25 IBM Endpoint Manager Add Step UI – adding steps to an Automation Plan
- 26. © 2013 IBM Corporation26 IBM Endpoint Manager Automation Plan Take Action Dialog – specifying targets
- 27. © 2013 IBM Corporation27 IBM Endpoint Manager Parameterized task in the regular TEM UI
- 28. © 2013 IBM Corporation28 IBM Endpoint Manager Automation Plan Take Action Dialog – specifying parameters
- 29. © 2013 IBM Corporation29 IBM Endpoint Manager Automation Plan Action History – status of running automation plan
Editor's Notes
- #10: Endpoint Manager for Server Automation can extend your current Endpoint Manager for Lifecycle Management (or Patch Mgt or Security and Compliance Mgt.) solution to include server OS deployment, virtual server support for deployment and inventory, patching of server clusters, middleware software deployments and complex task automation. These capabilities give you a comprehensive set of server management functions so that your server management team can move out of its silo and work together with the endpoint management team. All these additional capabilities are provided using the same single user interface that is used for desktop and laptop management. This also provides both physical and virtual server management from the same console.Transition: Let’s drill down on the server support capabilities.
- #11: Building and maintaining data center servers can be a time consuming and error prone process. Highly skilled administrators can spend a great deal of painstakingly installing and configuring software which takes time away from task that could deliver more business value. With the automation capabilities delivered in Server Automation the server build task can be captured in scripts and reused by less skilled workers to free up the time of highly skilled workers to add more business value. This enables IT to improve customer satisfaction by delivering servers and new services faster. In many cases the time to build a server can be reduced from days or weeks to hours. These large increases in productivity is just what the line of business and CFOs are looking for in today’s fast paced environment. In addition this same automation capability can be used to maintain the servers and automate what can be a complex set of steps for applying patches to tiered application environments.Transition: Let’s see how automate can save time and money with an example.
- #12: Endpoint Manager provides a number of out of the box fixlets that perform a variety of tasks and the number of fixlets grows every week. These fixlets can be used as is or customized to meet the specific needs of your environment. In the example at the right a multi-tier application needs to be upgraded. This application uses a database server, application server and code on the client workstation that must be upgraded in order and each step is dependent on the previous steps. With Server Automation these steps can be coded in a script without the need for programming skills. The script can be saved and reused as a basis for other automation tasks, saving time and money. Through the Endpoint Manager console the status of the automation plans can be viewed and followed to completion. These automation capabilities can result in significant cost savings and operational efficiency. Transition: The addition of Endpoint Manager for Server Automation can truly expand your endpoint management to new levels.