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© IBM Svenska AB
Stefan Korsbacken
Nordic Sales Manager
TEM
korsbacken@se.ibm.com
Today’s Endpoint Management
                     Challenges Drive IT Costs Up                                              Virtualization technology
                                                    More than 50% of end users                 usage continues to grow
                                                       change their security                       rapidly; increasing
                                                             settings                          management challenges
Endpoint Management Cost




                           Up to 95% of the workforce are
                            mobile; connectivity is often
                            inconsistent and unreliable




                                                                                       Most enterprises need several OS to run their
                                                                                            business; requiring multiple tools,
                                                                                          infrastructures & breadth of expertise




                                                            Confidentiality, integrity and availability needs
                                                            to be proven – for all endpoints, everywhere


                                                       Endpoint Management Complexity
Bigfix, The Power of One
BigFix: A Visionary in PC Lifecycle Management
    and EndPoint Protection
         “BigFix is an excellent choice for organizations that are looking for very robust management of
     endpoints, integration of PCLCM capabilities, and the ability to manage endpoint security technologies
     PC Lifecycle Management Magic Quadrant from multiple vendors”


                                                             According to Gartner:

                                                             • “offers strong endpoint
                                                               protection security
                                                               configuration assessment
                                                               capabilities, as well as tight
                                                               integration among various
   “has a strong reputation for its software distribution
                                                               modules through the BigFix
           and patch management capabilities”                  Platform.”
   “receives high marks from customers on its ability to
          scale and its efficient use of bandwidth.”

                                                                                                          4
Using Tivoli Endpoint Manager, Administrators can:
• See all endpoints: physical, virtual, fixed or mobile
• Fix issues anywhere in minutes, regardless of bandwidth or
  connectivity
• Deploy in days, over any network or geography
• Achieve continuous compliance – across platforms
• Simplify operations and enjoy rapid time to value
IBM Tivoli Endpoint Manager for Lifecycle
            Management
            A single-agent, single-console approach for endpoint
            management across the enterprise


• Asset discovery and inventory to create dynamic situational
  awareness
• Software distribution with policy-based installation and closed-loop
  verification
• Simplify operating system deployment for new workstations,
  laptops and servers throughout the network as well as OS
  migration and refresh for existing endpoints
• Manage heterogeneous platforms—Microsoft® Windows®,
  UNIX®, Linux® and Mac operating systems running on physical or
  virtual machines
IBM Tivoli Endpoint Manager for Security and
            Compliance
            A single solution for managing endpoint security across
            the organization


• Continuous enforcement of security configurations and patches
• Centralized management of third-party anti-malware and firewall
  protection
• Out-of-box best practices to help meet regulations
• Trending and analysis of security changes through advanced
  reporting
• Discover endpoints that organizations may not be aware of in their
  environment
IBM Tivoli Endpoint Manager for Patch Management
             Continuous patch compliance visibility and enforcement




•Automatically manage patches for multiple operating systems and
applications
•Reduce security and compliance risk by slashing remediation cycles
from weeks to days or hours
•Gain greater visibility into patch compliance with flexible, real-time
monitoring and reporting
•Apply only the correct patches to the correct endpoint
IBM Tivoli Endpoint Manager for Power Management
             Full-spectrum, flexible power management made simple




•   Control energy costs with a centralized, scalable, policy-driven
    power management system for endpoints
•   Manage power settings for endpoints, regardless of location,
    connection type or status
•   Empower end users with an opt-in approach that allows them to
    select their power profile
•   Apply out-of-the-box capabilities to deal with common power
    management issues
Using Tivoli Endpoint Manager, Administrators can:
• See all endpoints: physical, virtual, fixed or mobile
• Fix issues anywhere in minutes, regardless of bandwidth or
  connectivity
• Deploy in days, over any network or geography
• Achieve continuous compliance – across platforms
• Simplify operations and enjoy rapid time to value
11




TEM is Strategic for IBM and Tivoli
• TEM is Tivoli’s Strategic solution for Endpoint Management and Security
  Configuration Management

• TEM will replace products such as Tivoli Configuration Manager, Tivoli
  Provisioning Manager for Software and Tivoli Security Compliance
  Manager
  – TEM does NOT replace Tivoli Provisioning Manager, our premier Data Center
    Automation solution
• TEM will become the Platform and shipping offering for an updated
  version of Proventia Desktop

• TEM content is being investigated for integration with other Tivoli and
  IBM products including Tivoli Provisioning Manager and IBM Systems
  Director
Mission
 To protect our customers from security threats on the Internet by developing
 a comprehensive knowledge of vulnerabilities and attack methodologies and
 applying that knowledge through effective protection technologies.

                                             IBM X-Force Research and Development

The world’s leading enterprise                                                      Global security operations center
security R&D organization                                                           (infrastructure monitoring)


            Engine                                                                         Content Delivery
• Support content stream needs                                                      • Continue third party testing Dominance
  and capabilities
                                                                                    • Execute to deliver new content streams
• Support requirements for                                                            for new engines
  engine enhancement
• Maintenance and tool development                                                  Industry/Customer Deliverables
                                                                                    • Blog, Marketing and Industry
          Research                                                                    Speaking Engagements
• Support content streams                                                           • X-Force Database
                                                                                      Vulnerability Tracking
• Expand current capabilities in research to
  provide industry knowledge to the greater IBM                                     • Trend Analysis and Security Analytics
BigFix Platform Elements



                                                             Single Server & Console
       Single Intelligent Agent
                                                             • Highly secure, highly available
       • Continuous self-assessment                          • Aggregates data, analyzes & reports
       • Continuous Policy enforcement                       • Manages >250k endpoints
       • Minimal system impact (<2% cpu)
                                                                                       An existing BigFix
                                                                                       managed asset can
                                                                                       become a relay in
                                                                                           minutes



     Powerful policy language (Fixlets)                      Virtual Infrastructure
     • Thousands of out-of-the-box policies
                                                             • Designate any agent a relay or scan point
     • Best practices for ops and security                   • Built-in redundancy
     • Simple custom policy authoring                        • Leverage existing infrastructure
     • Highly extensible / applicable across all platforms


13
The Power of Distributed Intelligence
                                                                   Single Intelligent Agent
                                                                   • Continuous self-assessment
                                                                   • Continuous Policy enforcement
                                                                   • Minimal system impact (<2% cpu)




                                                                   Single Server & Console
                                                                   • Highly secure, highly available
                                                                   • Aggregates data
                                                                   • Analyzes & reports




 Fixlet Messages                    Virtual Infrastructure
 • Out-of-the-box policies          • Designate any BigFix agent
 • Best practices for ops and sec   • Built-in redundancy
 • Simple custom policy authoring   • Leverage existing systems

                                                                             14
Key Trends

• Smartphones have been in the enterprise for many years, though IT
  organizations have historically restricted employees to a limited set
  of supported options

• The availability of mobile devices with high consumer appeal (iOS and
  Android) are changing these dynamics as employees are demanding
  support of a broader range of devices, including employee-owned assets




15         IBM and BP Internal Use Only
Key Trends
 • By 2015, mobile devices are expected to account for 40%
   of all enterprise devices* (2 mobile devices for every 3 PCs
   in the enterprise)
                              2011                      2012             2013                  2014                  2015
         All
      Enterprise
       Mobile                170M                       235M             315M                  413M                  551M
       Devices
          All
      Enterprise             605M                       641M             705M                  766M                  826M
         PCs

 • Hardware improvements in performance and feature set
   are expanding use cases beyond email access to areas
   such as salesforce effectiveness (e.g., corporate apps for
   CRM and expense management)
*Sources: Gartner Forecast: PCs, All Countries (Annual Data) 1Q11; IDC, Worldwide Business Use Smartphone 2010-2014 Forecast, 9/2010; Gartner
Forecast: Connected Mobile Consumer Electronics, Worldwide, 2008-2014, 4Q10 Update
Note: Enterprise devices defined as PCs, smartphones, and media tablets
 16                      IBM and BP Internal Use Only
Tivoli Endpoint Manager (TEM) delivers a
           management solution for all enterprise
           devices
             • Single management platform for servers, desktops,
               laptops, and mobile devices

             • 80+ supported platforms: Windows, Mac OS X, AIX,
               Solaris, Linux, HPUX, VMWare, Windows Mobile*

             • Planned mobile OS support: iOS, Android, Nokia
               Symbian, Windows Phone 7
*   Full agent-based support of Windows Mobile 5.x, 6.0-6.1, Windows CE 4.x, Pocket PC 2003



     17                      IBM and BP Internal Use Only
MDM Functionality Planned for a 3Q 2011
  Beta*
 • Deep device inventory

 • Pin lock password policies

 • Remote wipe

 • Application management

 • Configuration management




* Functionality varies based on mobile OS


  18                      IBM and BP Internal Use Only
TEM Links:
IBM Endpoint Manager - Power Management Module
http://www-01.ibm.com/software/tivoli/products/endpoint-power-mgmt/

IBM Endpoint Manager - The Concept and all moduls
http://www-01.ibm.com/software/tivoli/solutions/endpoint/

IBM Endpoint Manager - Lifecykle Management Module
http://www-01.ibm.com/software/tivoli/products/endpoint-lifecycle-mgmt/

IBM Endpoint Manager - Security and Compliance Module
http://www-01.ibm.com/software/tivoli/products/endpoint-security-compliance/

IBM Endpoint Manager - Patch Management Module
http://www-01.ibm.com/software/tivoli/products/endpoint-patch-mgmt/

Videos about IBM Endpoint Manager (TEM)
http://www.youtube.com/user/ibmservicemanagement#g/c/5DBF0F01676BACE5

Case Studies IBM Endpoint Manager (TEM)
http://www-01.ibm.com/software/tivoli/solutions/endpoint/casestudies/

Support overview IBM Endpoint Manager (TEM)
http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Endpoint_Manager

Product Information and Documentation IBM Endpoint Manager (TEM)
http://publib.boulder.ibm.com/infocenter/tivihelp/v26r1/index.jsp?topic=/com.ibm.tem.doc/welcome.htm

Introducing IBM Endpoint Manager (TEM)
http://www-01.ibm.com/software/tivoli/beat/02152011.html?cm_sp=MTE16745
Thank you for your time


Tivoli Endpoint Manager
      – Based on BigFix Technologies


Stefan Korsbacken
Nordic Sales Manager

korsbacken@se.ibm.com

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IBM Tivoli Endpoint Manager - PCTY 2011

  • 1. © IBM Svenska AB Stefan Korsbacken Nordic Sales Manager TEM korsbacken@se.ibm.com
  • 2. Today’s Endpoint Management Challenges Drive IT Costs Up Virtualization technology More than 50% of end users usage continues to grow change their security rapidly; increasing settings management challenges Endpoint Management Cost Up to 95% of the workforce are mobile; connectivity is often inconsistent and unreliable Most enterprises need several OS to run their business; requiring multiple tools, infrastructures & breadth of expertise Confidentiality, integrity and availability needs to be proven – for all endpoints, everywhere Endpoint Management Complexity
  • 4. BigFix: A Visionary in PC Lifecycle Management and EndPoint Protection “BigFix is an excellent choice for organizations that are looking for very robust management of endpoints, integration of PCLCM capabilities, and the ability to manage endpoint security technologies PC Lifecycle Management Magic Quadrant from multiple vendors” According to Gartner: • “offers strong endpoint protection security configuration assessment capabilities, as well as tight integration among various  “has a strong reputation for its software distribution modules through the BigFix and patch management capabilities” Platform.”  “receives high marks from customers on its ability to scale and its efficient use of bandwidth.” 4
  • 5. Using Tivoli Endpoint Manager, Administrators can: • See all endpoints: physical, virtual, fixed or mobile • Fix issues anywhere in minutes, regardless of bandwidth or connectivity • Deploy in days, over any network or geography • Achieve continuous compliance – across platforms • Simplify operations and enjoy rapid time to value
  • 6. IBM Tivoli Endpoint Manager for Lifecycle Management A single-agent, single-console approach for endpoint management across the enterprise • Asset discovery and inventory to create dynamic situational awareness • Software distribution with policy-based installation and closed-loop verification • Simplify operating system deployment for new workstations, laptops and servers throughout the network as well as OS migration and refresh for existing endpoints • Manage heterogeneous platforms—Microsoft® Windows®, UNIX®, Linux® and Mac operating systems running on physical or virtual machines
  • 7. IBM Tivoli Endpoint Manager for Security and Compliance A single solution for managing endpoint security across the organization • Continuous enforcement of security configurations and patches • Centralized management of third-party anti-malware and firewall protection • Out-of-box best practices to help meet regulations • Trending and analysis of security changes through advanced reporting • Discover endpoints that organizations may not be aware of in their environment
  • 8. IBM Tivoli Endpoint Manager for Patch Management Continuous patch compliance visibility and enforcement •Automatically manage patches for multiple operating systems and applications •Reduce security and compliance risk by slashing remediation cycles from weeks to days or hours •Gain greater visibility into patch compliance with flexible, real-time monitoring and reporting •Apply only the correct patches to the correct endpoint
  • 9. IBM Tivoli Endpoint Manager for Power Management Full-spectrum, flexible power management made simple • Control energy costs with a centralized, scalable, policy-driven power management system for endpoints • Manage power settings for endpoints, regardless of location, connection type or status • Empower end users with an opt-in approach that allows them to select their power profile • Apply out-of-the-box capabilities to deal with common power management issues
  • 10. Using Tivoli Endpoint Manager, Administrators can: • See all endpoints: physical, virtual, fixed or mobile • Fix issues anywhere in minutes, regardless of bandwidth or connectivity • Deploy in days, over any network or geography • Achieve continuous compliance – across platforms • Simplify operations and enjoy rapid time to value
  • 11. 11 TEM is Strategic for IBM and Tivoli • TEM is Tivoli’s Strategic solution for Endpoint Management and Security Configuration Management • TEM will replace products such as Tivoli Configuration Manager, Tivoli Provisioning Manager for Software and Tivoli Security Compliance Manager – TEM does NOT replace Tivoli Provisioning Manager, our premier Data Center Automation solution • TEM will become the Platform and shipping offering for an updated version of Proventia Desktop • TEM content is being investigated for integration with other Tivoli and IBM products including Tivoli Provisioning Manager and IBM Systems Director
  • 12. Mission To protect our customers from security threats on the Internet by developing a comprehensive knowledge of vulnerabilities and attack methodologies and applying that knowledge through effective protection technologies. IBM X-Force Research and Development The world’s leading enterprise Global security operations center security R&D organization (infrastructure monitoring) Engine Content Delivery • Support content stream needs • Continue third party testing Dominance and capabilities • Execute to deliver new content streams • Support requirements for for new engines engine enhancement • Maintenance and tool development Industry/Customer Deliverables • Blog, Marketing and Industry Research Speaking Engagements • Support content streams • X-Force Database Vulnerability Tracking • Expand current capabilities in research to provide industry knowledge to the greater IBM • Trend Analysis and Security Analytics
  • 13. BigFix Platform Elements Single Server & Console Single Intelligent Agent • Highly secure, highly available • Continuous self-assessment • Aggregates data, analyzes & reports • Continuous Policy enforcement • Manages >250k endpoints • Minimal system impact (<2% cpu) An existing BigFix managed asset can become a relay in minutes Powerful policy language (Fixlets) Virtual Infrastructure • Thousands of out-of-the-box policies • Designate any agent a relay or scan point • Best practices for ops and security • Built-in redundancy • Simple custom policy authoring • Leverage existing infrastructure • Highly extensible / applicable across all platforms 13
  • 14. The Power of Distributed Intelligence Single Intelligent Agent • Continuous self-assessment • Continuous Policy enforcement • Minimal system impact (<2% cpu) Single Server & Console • Highly secure, highly available • Aggregates data • Analyzes & reports Fixlet Messages Virtual Infrastructure • Out-of-the-box policies • Designate any BigFix agent • Best practices for ops and sec • Built-in redundancy • Simple custom policy authoring • Leverage existing systems 14
  • 15. Key Trends • Smartphones have been in the enterprise for many years, though IT organizations have historically restricted employees to a limited set of supported options • The availability of mobile devices with high consumer appeal (iOS and Android) are changing these dynamics as employees are demanding support of a broader range of devices, including employee-owned assets 15 IBM and BP Internal Use Only
  • 16. Key Trends • By 2015, mobile devices are expected to account for 40% of all enterprise devices* (2 mobile devices for every 3 PCs in the enterprise) 2011 2012 2013 2014 2015 All Enterprise Mobile 170M 235M 315M 413M 551M Devices All Enterprise 605M 641M 705M 766M 826M PCs • Hardware improvements in performance and feature set are expanding use cases beyond email access to areas such as salesforce effectiveness (e.g., corporate apps for CRM and expense management) *Sources: Gartner Forecast: PCs, All Countries (Annual Data) 1Q11; IDC, Worldwide Business Use Smartphone 2010-2014 Forecast, 9/2010; Gartner Forecast: Connected Mobile Consumer Electronics, Worldwide, 2008-2014, 4Q10 Update Note: Enterprise devices defined as PCs, smartphones, and media tablets 16 IBM and BP Internal Use Only
  • 17. Tivoli Endpoint Manager (TEM) delivers a management solution for all enterprise devices • Single management platform for servers, desktops, laptops, and mobile devices • 80+ supported platforms: Windows, Mac OS X, AIX, Solaris, Linux, HPUX, VMWare, Windows Mobile* • Planned mobile OS support: iOS, Android, Nokia Symbian, Windows Phone 7 * Full agent-based support of Windows Mobile 5.x, 6.0-6.1, Windows CE 4.x, Pocket PC 2003 17 IBM and BP Internal Use Only
  • 18. MDM Functionality Planned for a 3Q 2011 Beta* • Deep device inventory • Pin lock password policies • Remote wipe • Application management • Configuration management * Functionality varies based on mobile OS 18 IBM and BP Internal Use Only
  • 19. TEM Links: IBM Endpoint Manager - Power Management Module http://www-01.ibm.com/software/tivoli/products/endpoint-power-mgmt/ IBM Endpoint Manager - The Concept and all moduls http://www-01.ibm.com/software/tivoli/solutions/endpoint/ IBM Endpoint Manager - Lifecykle Management Module http://www-01.ibm.com/software/tivoli/products/endpoint-lifecycle-mgmt/ IBM Endpoint Manager - Security and Compliance Module http://www-01.ibm.com/software/tivoli/products/endpoint-security-compliance/ IBM Endpoint Manager - Patch Management Module http://www-01.ibm.com/software/tivoli/products/endpoint-patch-mgmt/ Videos about IBM Endpoint Manager (TEM) http://www.youtube.com/user/ibmservicemanagement#g/c/5DBF0F01676BACE5 Case Studies IBM Endpoint Manager (TEM) http://www-01.ibm.com/software/tivoli/solutions/endpoint/casestudies/ Support overview IBM Endpoint Manager (TEM) http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Endpoint_Manager Product Information and Documentation IBM Endpoint Manager (TEM) http://publib.boulder.ibm.com/infocenter/tivihelp/v26r1/index.jsp?topic=/com.ibm.tem.doc/welcome.htm Introducing IBM Endpoint Manager (TEM) http://www-01.ibm.com/software/tivoli/beat/02152011.html?cm_sp=MTE16745
  • 20. Thank you for your time Tivoli Endpoint Manager – Based on BigFix Technologies Stefan Korsbacken Nordic Sales Manager korsbacken@se.ibm.com