Data Center 101: What to Look for in a Colocation Provider
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The document is a guide on selecting a colocation provider, covering critical factors such as building type, UPS power, cooling systems, fire suppression, physical security, networking capabilities, and customer service. It emphasizes the importance of asking key questions regarding power provision, maintenance protocols, and support for future growth. Additionally, it includes housekeeping notes about a webinar and how to engage with the content and team.
Data Center 101: What to Look for in a Colocation Provider
- 1. 1 Data Center 101: What to Look for in a Colocation Provider
- 2. 2 Housekeeping • This webinar is being recorded and an on-demand version will be available at the same URL at the conclusion of the webinar • Please submit questions via the button on the upper left of the viewer • If we don’t get to your question during the webinar, we will follow up with you via email • Download related resources via the “Attachments” button above the viewer • On Twitter? Join the conversation: #DataCenter101, #HOSTINGspeaks and @HOSTINGdotcom
- 3. Considering Your Critical Resources 3
- 4. • Building type • UPS power • Data center cooling • Fire suppression • Physical security • Network • Customer service 4 Data Center Critical Resources
- 5. • Building use • Single tenant or multi-occupancy • Potential conflicting tenant use • Building location • Flood plain • Flight path • Rail lines, etc. • Building type • Steel girder and deck • Concrete slab and column • Concrete tilt-up Building Type
- 6. • UPS power (uninterruptable power supply) • Provides conditioned power to customer cabinets and is backed up by onsite generators • N single threaded architecture • N+1 fault tolerant architecture • A/B fault tolerant architecture 6 UPS Power
- 9. • Provides a stable, conditioned climate for data center environment • Controls humidity and static discharge • Filters the supply air to remove particulates • Maintains recommended internal operating temperatures for servers 9 Data Center Cooling
- 10. 10 • Provides protection for infrastructure and customer equipment against smoke and fire; using several methods • Pre-action Dry-pipe Sprinkler • VESDA (Very Early Smoke Detection) • Photo Electric Detection Grid Data Center Fire Suppression
- 11. • Compliance • HIPAA, PCI DS and SOC (formerly SAS 70) • Controlled access with assigned ID cards and biometric scanning • Onsite NOC to qualify and control vendor and visitor traffic • Camera coverage of sensitive data center areas with long-term video retention 11 Physical Security
- 12. • Carrier neutrality • Allow for blended bandwidth and point-to-point customer options • Multiple carriers • Provides redundant backbone access and fault tolerance bandwidth management • Divergent entrance points • Multiple fiber paths to MPOE providing physical fault tolerance • Redundant switching layer • Providing logical and physical fault tolerance at the distribution layer 12 Network
- 13. • 24/7 onsite staff • Remote hands customer assistance • Eyes and ears in the data center • 24/7 customer and vendor access • No appointment requirement using assigned access credentials • Controlled and qualified vendor service visits on your behalf • 24/7 support call center • Ability to open and address customer service request anytime • Online customer portal • Create service tickets • Real-time visibility into your solution 13 Customer Service
- 14. Key Questions 14
- 15. • How much power can you provide my solution? • What is your design density? • How are you delivering power to my solution? • Do you use redundant circuit distribution? • What has been your uptime for the past 12 months? • What is your SLA? 15 Be Sure to Ask…
- 16. • What are your maintenance protocols? • PM frequency, maintenance windows, advanced customer notice • What is your future expansion path for the data center • Can you support my growth? 16 Be Sure to Ask…
- 17. Q&A Rada Flom | HOSTING Sr. Director of Data Center Operations For more information about colocation by HOSTING, please contact our team at 888.894.4678. 17