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GOOGLE A NALYT ICS
DATA IS COMING
Speaker: Aaron Watters
Company: Leadhub
@AaronWatters
@TheLeadhub
W HAT IS GOOGLE A NALYT ICS?
Google Analytics is a freemium web
analytics service that tracks and reports
website traffic. Google launched the
service in November 2005. Google
Analytics is now the most widely used
web analytics service.
Source: https://en.wikipedia.org/wiki/Google_Analytics
W HY GA?
• Audience: get to know your audience
• Website: get to know your website
• Top Pages Visited
• Avg. Page Views
• Traffic Sources
• Avg. Session Duration
• Bounce Rate
• Pages / Session
HOW D O I ACCESS GA?
• Get a Google
Account
• Sign up at http://
analytics.google.co
m
• Mobile: Download
the Google
Analytics app in the
app store
IMPLEMENTAT ION PLA N -
ST EP 1
1. Do you know your audience?
2. Do you know your website?
3. What metrics would be valuable to
your staff?
4. What questions would you love to ask
your clients?
5. How do you act on information
provided in GA?
SEGMENTS
• Segments let you isolate and
analyze a subset of your
analytics data. Some Segments
are:
• Sessions (Default Segment)
• Bounced Sessions
• Converters
• Direct Traffic
• Mobile and Tablet Traffic
• Mobile Traffic
• New Users
• Returning Users
CUSTOM SEGMEN TS
CUSTOM SEGMEN TS
Data Is Coming - Introduction To Google Analytics
IMPLEMENTAT ION PLA N -
ST EP 2
1. What Segments are most valuable for
your website?
2. Who are you most interested in
tracking?
GA REPORTS
• Real-Time
• Audience
• Acquisition
• Behavior
• Conversions
GA REPORTS: REAL-T IME
• Overview
• Locations
• Traffic Sources
• Content
• Events
• Conversions
GA REPORTS: AU DIENCE
• Overview
• Demographics
• Interests
• Geo
• Behavior
• Technology
• mobile
• Custom
• Benchmarking
• User Flow
Sep 1, 2015 ­ Sep 30, 2015Audience Overview
City Sessions % Sessions
1. San Antonio 1,117 39.29%
2. Houston 435 15.30%
3. Schertz 168 5.91%
4. Dallas 100 3.52%
5. Austin 85 2.99%
6. Arlington 63 2.22%
7. (not set) 55 1.93%
8. Windcrest 52 1.83%
9. New Braunfels 31 1.09%
10. Live Oak 26 0.91%
Overview
 Sessions
… Sep 8 Sep 15 Sep 22 Sep 29
757575
150150150
Sessions
2,843
Users
2,230
Pageviews
6,867
Pages / Session
2.42
Avg. Session Duration
00:02:09
Bounce Rate
50.47%
% New Sessions
73.20%
New Visitor Returning Visitor
26.4%
73.6%
© 2015 Google
All Sessions
100.00%
BV
Sep 1, 2015 ­ Sep 30, 2015Audience Overview
Overview
 Sessions ( )All Sessions  Sessions ( )Direct Traffic  Sessions ( )Organic Traffic
… Sep 8 Sep 15 Sep 22 Sep 29
757575
150150150
Sessions
All Sessions
2,843
Direct Traffic
676
Organic Traffic
1,430
Users
All Sessions
2,239
Direct Traffic
515
Organic Traffic
1,156
Pageviews
All Sessions
6,867
Direct Traffic
1,495
Organic Traffic
3,810
Pages / Session
All Sessions
2.42
Direct Traffic
2.21
Organic Traffic
2.66
Avg. Session Duration
All Sessions
00:02:09
Direct Traffic
00:02:17
Organic Traffic
00:02:23
Bounce Rate
All Sessions
50.47%
Direct Traffic
54.14%
Organic Traffic
44.69%
% New Sessions
All Sessions
73.62%
New Visitor Returning Visitor
All Sessions
26.4%
73.6%
Direct Traffic
29%
71%
Organic Traffic
28.3%
71.7%
All Sessions
100.00%
Direct Traffic
23.78%
Organic Traffic
50.30%
BV
BV
IMPLEMENTAT ION PLA N -
ST EP 3
1. What reports would you like to
receive?
2. How frequently would you want
these reports?
3. Automate them
Audience: Users Flow
BV
GA REPORTS: ACQU ISI T ION
• Overview
• All Traffic
• AdWords
• Search Engine
Optimization
• Social
• Campaigns
Acquisition: Channels
CAC
Acquisition: Channels
SOURCE / MEDIUM
CAC
Acquisition: Search Engine
Optimization Queries
CAC
IMPLEMENTAT ION PLA N -
ST EP 4
1. How are you currently advertising?
2. Are you advertising anywhere on the
web? If yes, referral traffic reporting is
a must.
3. Are you advertising offline? Check the
Search Queries report, are you getting a
high volume of branded searches?
4. Direct mail and repeat business? Look
for direct traffic.
GA REPORTS: BEHAV IOR
• Overview
• Behavior Flow
• Site Content
• Site Speed
• Site Search
• Events
• Publisher
• Experiments
• In-Page Analytics
BEHAVIOR: OVERVIEW
CAC
BEHAVIOR: SITE CONTENT
LANDING PAGES
CAC
BEHAVIOR: SITE CONTENT
LANDING PAGES
CAC
BEHAVIOR: SITE CONTENT
Exit PAGES
CAC
BEHAVIOR: SITE Speed
Overview
LH
BEHAVIOR: SITE Speed Suggestions
LH
IMPLEMENTAT ION PLA N -
ST EP 5
1. How is your audience using your
website?
2. What are your most visited pages?
3. Are any of your most visited pages
driving traffic away?
4. Tip: Start small, take your highest
visited pages for optimization first,
then work your way down.
GA REPORTS: CONVERSIONS
• Goals
• Ecommerce
• Multi-Channel
Funnels
• Attribution
Conversions: Goals - Overview
KN
Conversions: Goals - Overview
GTG
IMPLEMENTAT ION PLA N -
ST EP 6
1. What Conversion points are on your
website?
2. Identify your Macro Conversions
3. Identify your Micro Conversions
4. Tip: Set up Goals correctly upon
installation, do your best to minimize
the clutter. (ex. page visits as goals)
IMPLEMENTAT ION PLA N -
REV IEW
1. Basics - Get to know your audience and website
2. Segments - Determine which visitors you are
interested in tracking
3. Reports - Set up automated (and relevant) reports
4. Acquisition - Determine how your advertising
strategy is impacting your web leads
5. Behavior - Know how your visitors engage with your
website. Determine the effectiveness of your site.
6. Conversions - Know your Macro & Micro
conversions, track them properly
CAT TA X
A DDI T IONAL RESOU RCES
• Google’s Analytics Academy Digital Analytics
Fundamentals - https://www.youtube.com/playlist?
list=PLI5YfMzCfRtZ8eV576YoY3vIYrHjyVm_e
• GA Website - http://analytics.google.com
• GA “Creating a measurement plan” - https://
support.google.com/analytics/answer/6080744?
hl=en
• GA Unit 2 - Getting started - https://
analyticsacademy.withgoogle.com/course01/unit?
unit=2&lesson=4
T HA NK YOU!
PLEASE FEEL FREE TO CONTACT ME WITH ANY
QUESTIONS OR FEEDBACK - AARON@LEADHUB.NET
Speaker: Aaron Watters
Company: Leadhub
@AaronWatters
@TheLeadhub

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Data Is Coming - Introduction To Google Analytics

  • 1. GOOGLE A NALYT ICS DATA IS COMING Speaker: Aaron Watters Company: Leadhub @AaronWatters @TheLeadhub
  • 2. W HAT IS GOOGLE A NALYT ICS? Google Analytics is a freemium web analytics service that tracks and reports website traffic. Google launched the service in November 2005. Google Analytics is now the most widely used web analytics service. Source: https://en.wikipedia.org/wiki/Google_Analytics
  • 3. W HY GA? • Audience: get to know your audience • Website: get to know your website • Top Pages Visited • Avg. Page Views • Traffic Sources • Avg. Session Duration • Bounce Rate • Pages / Session
  • 4. HOW D O I ACCESS GA? • Get a Google Account • Sign up at http:// analytics.google.co m • Mobile: Download the Google Analytics app in the app store
  • 5. IMPLEMENTAT ION PLA N - ST EP 1 1. Do you know your audience? 2. Do you know your website? 3. What metrics would be valuable to your staff? 4. What questions would you love to ask your clients? 5. How do you act on information provided in GA?
  • 6. SEGMENTS • Segments let you isolate and analyze a subset of your analytics data. Some Segments are: • Sessions (Default Segment) • Bounced Sessions • Converters • Direct Traffic • Mobile and Tablet Traffic • Mobile Traffic • New Users • Returning Users
  • 10. IMPLEMENTAT ION PLA N - ST EP 2 1. What Segments are most valuable for your website? 2. Who are you most interested in tracking?
  • 11. GA REPORTS • Real-Time • Audience • Acquisition • Behavior • Conversions
  • 12. GA REPORTS: REAL-T IME • Overview • Locations • Traffic Sources • Content • Events • Conversions
  • 13. GA REPORTS: AU DIENCE • Overview • Demographics • Interests • Geo • Behavior • Technology • mobile • Custom • Benchmarking • User Flow
  • 14. Sep 1, 2015 ­ Sep 30, 2015Audience Overview City Sessions % Sessions 1. San Antonio 1,117 39.29% 2. Houston 435 15.30% 3. Schertz 168 5.91% 4. Dallas 100 3.52% 5. Austin 85 2.99% 6. Arlington 63 2.22% 7. (not set) 55 1.93% 8. Windcrest 52 1.83% 9. New Braunfels 31 1.09% 10. Live Oak 26 0.91% Overview  Sessions … Sep 8 Sep 15 Sep 22 Sep 29 757575 150150150 Sessions 2,843 Users 2,230 Pageviews 6,867 Pages / Session 2.42 Avg. Session Duration 00:02:09 Bounce Rate 50.47% % New Sessions 73.20% New Visitor Returning Visitor 26.4% 73.6% © 2015 Google All Sessions 100.00% BV
  • 15. Sep 1, 2015 ­ Sep 30, 2015Audience Overview Overview  Sessions ( )All Sessions  Sessions ( )Direct Traffic  Sessions ( )Organic Traffic … Sep 8 Sep 15 Sep 22 Sep 29 757575 150150150 Sessions All Sessions 2,843 Direct Traffic 676 Organic Traffic 1,430 Users All Sessions 2,239 Direct Traffic 515 Organic Traffic 1,156 Pageviews All Sessions 6,867 Direct Traffic 1,495 Organic Traffic 3,810 Pages / Session All Sessions 2.42 Direct Traffic 2.21 Organic Traffic 2.66 Avg. Session Duration All Sessions 00:02:09 Direct Traffic 00:02:17 Organic Traffic 00:02:23 Bounce Rate All Sessions 50.47% Direct Traffic 54.14% Organic Traffic 44.69% % New Sessions All Sessions 73.62% New Visitor Returning Visitor All Sessions 26.4% 73.6% Direct Traffic 29% 71% Organic Traffic 28.3% 71.7% All Sessions 100.00% Direct Traffic 23.78% Organic Traffic 50.30% BV
  • 16. BV
  • 17. IMPLEMENTAT ION PLA N - ST EP 3 1. What reports would you like to receive? 2. How frequently would you want these reports? 3. Automate them
  • 19. GA REPORTS: ACQU ISI T ION • Overview • All Traffic • AdWords • Search Engine Optimization • Social • Campaigns
  • 23. IMPLEMENTAT ION PLA N - ST EP 4 1. How are you currently advertising? 2. Are you advertising anywhere on the web? If yes, referral traffic reporting is a must. 3. Are you advertising offline? Check the Search Queries report, are you getting a high volume of branded searches? 4. Direct mail and repeat business? Look for direct traffic.
  • 24. GA REPORTS: BEHAV IOR • Overview • Behavior Flow • Site Content • Site Speed • Site Search • Events • Publisher • Experiments • In-Page Analytics
  • 30. BEHAVIOR: SITE Speed Suggestions LH
  • 31. IMPLEMENTAT ION PLA N - ST EP 5 1. How is your audience using your website? 2. What are your most visited pages? 3. Are any of your most visited pages driving traffic away? 4. Tip: Start small, take your highest visited pages for optimization first, then work your way down.
  • 32. GA REPORTS: CONVERSIONS • Goals • Ecommerce • Multi-Channel Funnels • Attribution
  • 33. Conversions: Goals - Overview KN
  • 34. Conversions: Goals - Overview GTG
  • 35. IMPLEMENTAT ION PLA N - ST EP 6 1. What Conversion points are on your website? 2. Identify your Macro Conversions 3. Identify your Micro Conversions 4. Tip: Set up Goals correctly upon installation, do your best to minimize the clutter. (ex. page visits as goals)
  • 36. IMPLEMENTAT ION PLA N - REV IEW 1. Basics - Get to know your audience and website 2. Segments - Determine which visitors you are interested in tracking 3. Reports - Set up automated (and relevant) reports 4. Acquisition - Determine how your advertising strategy is impacting your web leads 5. Behavior - Know how your visitors engage with your website. Determine the effectiveness of your site. 6. Conversions - Know your Macro & Micro conversions, track them properly
  • 38. A DDI T IONAL RESOU RCES • Google’s Analytics Academy Digital Analytics Fundamentals - https://www.youtube.com/playlist? list=PLI5YfMzCfRtZ8eV576YoY3vIYrHjyVm_e • GA Website - http://analytics.google.com • GA “Creating a measurement plan” - https:// support.google.com/analytics/answer/6080744? hl=en • GA Unit 2 - Getting started - https:// analyticsacademy.withgoogle.com/course01/unit? unit=2&lesson=4
  • 39. T HA NK YOU! PLEASE FEEL FREE TO CONTACT ME WITH ANY QUESTIONS OR FEEDBACK - AARON@LEADHUB.NET Speaker: Aaron Watters Company: Leadhub @AaronWatters @TheLeadhub