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DATA MINING FOR OPPORTUNITIES


      Jon Quinton, Senior SEO Consultant, SEOgadget
YOU THINK MORE TRAFFIC = MORE
           REVENUE?
Data Mining for Revenue
@jonquinton1



Problem /
  Need                      Do I Trust This?
                          Will this do the Job?




Need        Search               View             Purchase



                                                  Can I Complete
            Fast Answer                             my Goal?
GO BACK TO BASICS

HOW DOES YOUR BRAND FIT IN?
@jonquinton1


Bookings
                            DEFINE BUSINESS GOALS
                                         Increased Social Engagement




           Email Sign Ups




                                          New Services




 Press
@jonquinton1


ALIGN WITH WHAT YOUR USERS WANT
TIP 1:
IDENTIFY WHY PEOPLE SEARCH
@jonquinton1



               Families



 Thrill
                               Couples
Seekers
                Beach
               Holidays



     Elderly               Ibiza
     Couples              Crowd
@jonquinton1


                   Search Terms
Needs / Intent                              Content




                      Relaxing Breaks
 Customer One:       Resorts for Over 60s     Activities
  Elderly Couple       Senior Holidays


                      Clubbing Holiday
 Customer Two:     Cheap Package Holidays   Clubs and Pubs
   Party Animal        Budget Breaks



Customer Three:       Romantic Breaks
                        Spa Breaks              Dining
 Romantic Couple
                      Luxury Holidays


 Customer Four:       Family Holidays         Facilities
  Young Family          Kids Clubs
                      Family Resorts
@jonquinton1




 Q&A sites, news, forums and
reviews: All great places to get
     ‘inside’ a new topic
@jonquinton1

AUTOMATE AND SCALE USING XPATH




  Enter a Keyword and see
  what questions are being
    asked on Q& A sites
Data Mining for Revenue
TIP 2:
IDENTIFY YOUR WEAK POINTS
@jonquinton1

1. EXPORT NON-BRAND KEYWORDS…
@jonquinton1

             2. EXPORT 1ST THOUSAND ROWS…




Once you’ve got the data in Excel, make use of =CONCATENATE to create the full URL.
                  Then use SEOTools for Excel to pull in meta data.
@jonquinton1


 2. PULL IN SEARCH VOLUME AND ONPAGE DATA




                                               =htmltitle(D2)


=arrayGetAdwordsStats(A2,”EXACT”,”GB”,”WEB”)
@jonquinton1


ARE REFERRAL KEYWORDS CATERED FOR?




           =IF(COUNTIF(F2,"*"&B2&"*")>0,"Match","Non-Match")
@jonquinton1

PROPORTION OF MATCHES VS. MISSED OPPORTUNITIES

              Keyword Matches vs. Non-Matches




                 23%


                                                 This is interesting, but
                                                it’s not telling us much
                                                 and isn’t immediately
                                                       actionable.




                                       77%
@jonquinton1


                   TOP TEN BOUNCED TERMS – NON MATCH
                                     Top ‘Non-Matched’ Keywords Ordered By Exit Rate
 1


0.9


0.8


0.7


0.6


0.5


0.4


0.3


0.2


0.1


 0
       gifts for   valentine gifts unusual gift   girls stocking   funny gifts   laser star   laser cosmos star projector   wine rack     wedding      wedding
      boyfriend      for him uk       ideas            fillers                   projector      projector                               planner book   planning
                                                                                                                                                        books
TIP 3:
IDENTIFY INFLUENCERS IN YOUR SPACE
Search and sort by ‘Social
       Authority’
IT’S NOT JUST THE ‘WHO’ - IT’S THE ‘HOW’
               AND ‘WHY’
DIG A LITTLE DEEPER TO FIND COMMON CONNECTIONS




                                  Run ‘Compare Users’ report to
                                       find crossover in your
                                   influencers’ social following
Mentionmapp.com is
another great way to
visualise connections
TIP 4:
FIND OUT WHAT YOUR INFLUENCERS SHARE
Use allmytweets.com to
  create a list of your
  influencers’ tweets
Then use Scraper for
chrome to quickly dump
   the list into Excel
140



120



100



80



60



40



20



 0
TIP 5:
FIND THE MOST SHARED AUTHORS
Step one is to import the sitemap into Excel.

             Use XPathonURL:

         =XPathonURL(A1,”//loc”)
Repeat the process for author details:

=XpathonURL(A1, "//a[@rel='author']“)
The result is a data set where you can quickly
sort through authors based on social success
                   and reach
TIP 6:
IDENTIFY WHAT’S HOT
FINDING THE REASON BEHIND SPIKES IN ACTVITY


               Telephone / Bad Romance


                                          nd
                                         2 Album




      st
     1 Album
Go and see Diesel’s awesome ‘days to live’:
   http://www.diesel.com/daystolive/
TIP 7:
FIND WAYS TO DO THINGS BETTER
45000                                            1


40000
                                                 6
35000


30000                                            11


25000

                                                 16
20000


15000
        Keyword Research will always show new    21
         opportunities for revenue and content
10000

                                                 26
5000


    0
Look for
 opportunities with
high search volume,
     where the
   competition is
    spectacularly
      average
TIP 8:
TEST EVERYTHING
Data Mining for Revenue
TIP 9:
USE REAL METRICS
@jonquinton1



1. MEASURE MULTIPLE GOALS FOR YOUR CONTENT


 Email Sign Ups    GA          Event Tracking


   Bookings         GA            Funnels

  New Products      GA         Views / Bookings
@jonquinton1


2. MONITOR INTERNAL SEARCH




                      Have any crucial needs been missed?

                           Is new content required?

                      Is my navigation as good as possible?
@jonquinton1


  3. CUSTOMER SERVICE – MONITOR PHONE HOURS
70000                                                                      68



60000                                                                      66



50000                                                                      64



40000                                                                      62


                                                                                Traffic
30000                                                                      60
                                                                                Call Hours


20000                                                                      58



10000                                                                      56



    0                                                                      54




        Are you monitoring the effect content has on customer enquiries
                       and customer service workload?
@jonquinton1


          4. MONITOR USER PERCEPTION / SENTIMENT
                                                                Customer Service:
       Monitor Reviews:




                              Monitor Social:



                                                              Ask Questions:
Simple Brand Monitoring:




                                                                 Monitor Support Tickets:




   It’s SO easy to find out what people are thinking. Often, all you need to do is ask..
TIP 10:
KEEP HUNTING AND REPEAT!
THANK YOU
                             Jon Quinton, SEOgadget




Blog: seogadget.co.uk
Email: jon@seogadget.co.uk

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Data Mining for Revenue

  • 1. DATA MINING FOR OPPORTUNITIES Jon Quinton, Senior SEO Consultant, SEOgadget
  • 2. YOU THINK MORE TRAFFIC = MORE REVENUE?
  • 4. @jonquinton1 Problem / Need Do I Trust This? Will this do the Job? Need Search View Purchase Can I Complete Fast Answer my Goal?
  • 5. GO BACK TO BASICS HOW DOES YOUR BRAND FIT IN?
  • 6. @jonquinton1 Bookings DEFINE BUSINESS GOALS Increased Social Engagement Email Sign Ups New Services Press
  • 8. TIP 1: IDENTIFY WHY PEOPLE SEARCH
  • 9. @jonquinton1 Families Thrill Couples Seekers Beach Holidays Elderly Ibiza Couples Crowd
  • 10. @jonquinton1 Search Terms Needs / Intent Content Relaxing Breaks Customer One: Resorts for Over 60s Activities Elderly Couple Senior Holidays Clubbing Holiday Customer Two: Cheap Package Holidays Clubs and Pubs Party Animal Budget Breaks Customer Three: Romantic Breaks Spa Breaks Dining Romantic Couple Luxury Holidays Customer Four: Family Holidays Facilities Young Family Kids Clubs Family Resorts
  • 11. @jonquinton1 Q&A sites, news, forums and reviews: All great places to get ‘inside’ a new topic
  • 12. @jonquinton1 AUTOMATE AND SCALE USING XPATH Enter a Keyword and see what questions are being asked on Q& A sites
  • 14. TIP 2: IDENTIFY YOUR WEAK POINTS
  • 16. @jonquinton1 2. EXPORT 1ST THOUSAND ROWS… Once you’ve got the data in Excel, make use of =CONCATENATE to create the full URL. Then use SEOTools for Excel to pull in meta data.
  • 17. @jonquinton1 2. PULL IN SEARCH VOLUME AND ONPAGE DATA =htmltitle(D2) =arrayGetAdwordsStats(A2,”EXACT”,”GB”,”WEB”)
  • 18. @jonquinton1 ARE REFERRAL KEYWORDS CATERED FOR? =IF(COUNTIF(F2,"*"&B2&"*")>0,"Match","Non-Match")
  • 19. @jonquinton1 PROPORTION OF MATCHES VS. MISSED OPPORTUNITIES Keyword Matches vs. Non-Matches 23% This is interesting, but it’s not telling us much and isn’t immediately actionable. 77%
  • 20. @jonquinton1 TOP TEN BOUNCED TERMS – NON MATCH Top ‘Non-Matched’ Keywords Ordered By Exit Rate 1 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0 gifts for valentine gifts unusual gift girls stocking funny gifts laser star laser cosmos star projector wine rack wedding wedding boyfriend for him uk ideas fillers projector projector planner book planning books
  • 22. Search and sort by ‘Social Authority’
  • 23. IT’S NOT JUST THE ‘WHO’ - IT’S THE ‘HOW’ AND ‘WHY’
  • 24. DIG A LITTLE DEEPER TO FIND COMMON CONNECTIONS Run ‘Compare Users’ report to find crossover in your influencers’ social following
  • 25. Mentionmapp.com is another great way to visualise connections
  • 26. TIP 4: FIND OUT WHAT YOUR INFLUENCERS SHARE
  • 27. Use allmytweets.com to create a list of your influencers’ tweets
  • 28. Then use Scraper for chrome to quickly dump the list into Excel
  • 30. TIP 5: FIND THE MOST SHARED AUTHORS
  • 31. Step one is to import the sitemap into Excel. Use XPathonURL: =XPathonURL(A1,”//loc”)
  • 32. Repeat the process for author details: =XpathonURL(A1, "//a[@rel='author']“)
  • 33. The result is a data set where you can quickly sort through authors based on social success and reach
  • 35. FINDING THE REASON BEHIND SPIKES IN ACTVITY Telephone / Bad Romance nd 2 Album st 1 Album
  • 36. Go and see Diesel’s awesome ‘days to live’: http://www.diesel.com/daystolive/
  • 37. TIP 7: FIND WAYS TO DO THINGS BETTER
  • 38. 45000 1 40000 6 35000 30000 11 25000 16 20000 15000 Keyword Research will always show new 21 opportunities for revenue and content 10000 26 5000 0
  • 39. Look for opportunities with high search volume, where the competition is spectacularly average
  • 42. TIP 9: USE REAL METRICS
  • 43. @jonquinton1 1. MEASURE MULTIPLE GOALS FOR YOUR CONTENT Email Sign Ups GA Event Tracking Bookings GA Funnels New Products GA Views / Bookings
  • 44. @jonquinton1 2. MONITOR INTERNAL SEARCH Have any crucial needs been missed? Is new content required? Is my navigation as good as possible?
  • 45. @jonquinton1 3. CUSTOMER SERVICE – MONITOR PHONE HOURS 70000 68 60000 66 50000 64 40000 62 Traffic 30000 60 Call Hours 20000 58 10000 56 0 54 Are you monitoring the effect content has on customer enquiries and customer service workload?
  • 46. @jonquinton1 4. MONITOR USER PERCEPTION / SENTIMENT Customer Service: Monitor Reviews: Monitor Social: Ask Questions: Simple Brand Monitoring: Monitor Support Tickets: It’s SO easy to find out what people are thinking. Often, all you need to do is ask..
  • 47. TIP 10: KEEP HUNTING AND REPEAT!
  • 48. THANK YOU Jon Quinton, SEOgadget Blog: seogadget.co.uk Email: jon@seogadget.co.uk