SlideShare a Scribd company logo
What do I measur e?
Data Driven Culture
About Us
AWH is a digital product consulting,
user experience, and software
development firm. We collaborate with
clients to drive desired business
outcomes through great digital
products.
3
• User Experience (UX)
• Application & Data Architecture
• Data & Analytics
• Artificial Intelligence & Machine Learning
• Blockchain Technologies
Expertise
4
Once you have users
in your product, their
actions drive your
actions.
5
Are people really using your product?
6
7
8
9
10
11
12
The one metric that
matters
13
Purpose
What is the core need or purpose
that you’re trying to serve with
your product?
If you can’t define this you won’t
know if your users are using your
product for this purpose or for
something else.
14
Core Action
You need to understand the key
behavior users take in order to
use your product.
Your users might have a need
your product solves, but are they
taking the action that solves that
problem?
15
Cycle
Finally it’s important to consider
the frequency of use.
How often should your users be
returning and using your
product? The cycle is different
depending on the core action
required, but it also has an
impact on your business model.
16
Purpose Core Action Cycle
17
Your one key metric
How many times do your
users perform the core action
on the expected cycle?
18
Contact Me
@chrisslee
@awhnet
614.923.0364
www.awh.net
Building great digital
products is hard.
Being a great digital
products company is
harder.
We help you be great at
both.

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Data Workshop Part 1: Creating a Data-Driven Culture

  • 1. What do I measur e? Data Driven Culture
  • 2. About Us AWH is a digital product consulting, user experience, and software development firm. We collaborate with clients to drive desired business outcomes through great digital products.
  • 3. 3 • User Experience (UX) • Application & Data Architecture • Data & Analytics • Artificial Intelligence & Machine Learning • Blockchain Technologies Expertise
  • 4. 4 Once you have users in your product, their actions drive your actions.
  • 5. 5 Are people really using your product?
  • 6. 6
  • 7. 7
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 12 The one metric that matters
  • 13. 13 Purpose What is the core need or purpose that you’re trying to serve with your product? If you can’t define this you won’t know if your users are using your product for this purpose or for something else.
  • 14. 14 Core Action You need to understand the key behavior users take in order to use your product. Your users might have a need your product solves, but are they taking the action that solves that problem?
  • 15. 15 Cycle Finally it’s important to consider the frequency of use. How often should your users be returning and using your product? The cycle is different depending on the core action required, but it also has an impact on your business model.
  • 17. 17 Your one key metric How many times do your users perform the core action on the expected cycle?
  • 18. 18 Contact Me @chrisslee @awhnet 614.923.0364 www.awh.net Building great digital products is hard. Being a great digital products company is harder. We help you be great at both.